Experience

Haine & Smith Opticians

• United Kingdom
• Retail
• 1 - 100 Employee

• Store Manager/Dispensing Optician FBDO

  • May 2023 - Present

  Currently managing a smaller practice, with 1 testing room - testing 35 minutes with a mixture of regular Optometrists. Working primarily with Nikon lenses and a variety of high end frame manufacturers including Oakley, Rayban and Rodenstock. Currently managing a smaller practice, with 1 testing room - testing 35 minutes with a mixture of regular Optometrists. Working primarily with Nikon lenses and a variety of high end frame manufacturers including Oakley, Rayban and Rodenstock.



Specsavers

• United Kingdom
• Retail
• 700 & Above Employee

• Dispensing Optician

  • Aug 2021 - May 2023



Game Developer

• United Kingdom
• Computer Games
• 700 & Above Employee

• Dispensing Optician

  • Apr 2021 - Aug 2021



Vision Express

• United Kingdom
• Retail
• 700 & Above Employee

• Trainee Dispensing Optician

  • Sep 2014 - Apr 2021

  Working in the optical field I am currently dispensing prescription glasses and contact lenses daily. As well as this I am pre screening patients before they have their eye exams and go through the process of asking lifestyle questions and give some basic information about our lenses and prices before they go into the testing room. I am also a key-holder in store this role gives me the responsibility of closing and opening the store as well as handling cash and ensuring the… Show more Working in the optical field I am currently dispensing prescription glasses and contact lenses daily. As well as this I am pre screening patients before they have their eye exams and go through the process of asking lifestyle questions and give some basic information about our lenses and prices before they go into the testing room. I am also a key-holder in store this role gives me the responsibility of closing and opening the store as well as handling cash and ensuring the banking is done correctly at the end of each night. My daily duties include: A high standard of customer service. A clinical but welcoming approach to patients. Patient Discretion. Dispensing Single Vision glasses. Dispensing Multi Focal glasses. Dispensing high index glasses. Hitting in store company targets. (KPIs) Pathology Training and Understanding. Working with luxury brands. Working alongside a small team. Working with contact lenses. Computer work and internal system work. Help and advice. Contact lens teaches and talking through health and daily wear and care. Fitting and adjusting glasses that fall into restricted categories. (under supervision) Knowledge of frame materials and how to adjust them. Confident using optical machines such as: Auto refractor Oculus Centerfield Tonometer Fundus Camera Manual Focimeter Show less Working in the optical field I am currently dispensing prescription glasses and contact lenses daily. As well as this I am pre screening patients before they have their eye exams and go through the process of asking lifestyle questions and give some basic information about our lenses and prices before they go into the testing room. I am also a key-holder in store this role gives me the responsibility of closing and opening the store as well as handling cash and ensuring the… Show more Working in the optical field I am currently dispensing prescription glasses and contact lenses daily. As well as this I am pre screening patients before they have their eye exams and go through the process of asking lifestyle questions and give some basic information about our lenses and prices before they go into the testing room. I am also a key-holder in store this role gives me the responsibility of closing and opening the store as well as handling cash and ensuring the banking is done correctly at the end of each night. My daily duties include: A high standard of customer service. A clinical but welcoming approach to patients. Patient Discretion. Dispensing Single Vision glasses. Dispensing Multi Focal glasses. Dispensing high index glasses. Hitting in store company targets. (KPIs) Pathology Training and Understanding. Working with luxury brands. Working alongside a small team. Working with contact lenses. Computer work and internal system work. Help and advice. Contact lens teaches and talking through health and daily wear and care. Fitting and adjusting glasses that fall into restricted categories. (under supervision) Knowledge of frame materials and how to adjust them. Confident using optical machines such as: Auto refractor Oculus Centerfield Tonometer Fundus Camera Manual Focimeter Show less



O2 (Telefónica UK)

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Assistant

  • Nov 2013 - Jul 2014

  Working in a fast-paced sales-driven environment has given me great understanding of customer service and the ability to work in high stress situations while maintaining a level headed approach to all tasks to achieve my goals. Duties Included: • Hitting set sales target every month. • Upselling our additional products and services. • Cleanliness of the shop floor – front of house and back. • Cash handling and banking runs. • Customer service. • Time keeping and… Show more Working in a fast-paced sales-driven environment has given me great understanding of customer service and the ability to work in high stress situations while maintaining a level headed approach to all tasks to achieve my goals. Duties Included: • Hitting set sales target every month. • Upselling our additional products and services. • Cleanliness of the shop floor – front of house and back. • Cash handling and banking runs. • Customer service. • Time keeping and performing with a sense of urgency. • Out of hours work – skill building and product knowledge. • Handling queries and complaints. • Advice and technical help. • Use of computers – creating presentations and documents. • Advertising. Show less Working in a fast-paced sales-driven environment has given me great understanding of customer service and the ability to work in high stress situations while maintaining a level headed approach to all tasks to achieve my goals. Duties Included: • Hitting set sales target every month. • Upselling our additional products and services. • Cleanliness of the shop floor – front of house and back. • Cash handling and banking runs. • Customer service. • Time keeping and… Show more Working in a fast-paced sales-driven environment has given me great understanding of customer service and the ability to work in high stress situations while maintaining a level headed approach to all tasks to achieve my goals. Duties Included: • Hitting set sales target every month. • Upselling our additional products and services. • Cleanliness of the shop floor – front of house and back. • Cash handling and banking runs. • Customer service. • Time keeping and performing with a sense of urgency. • Out of hours work – skill building and product knowledge. • Handling queries and complaints. • Advice and technical help. • Use of computers – creating presentations and documents. • Advertising. Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Assistant

  • Apr 2012 - Oct 2013

  Vodafone – 2012- 2013 While working for Vodafone I learned a lot about the “customer” and how to interact with the public. This position was more customer service based than sales. I built up great working relationships with my clients, handling consumer customers on a daily basis as well as working with small businesses. Duties Included: • Hitting daily sales targets. • Cash handling and end of day banking. • Maintaining a professional appearance. • Advice and… Show more Vodafone – 2012- 2013 While working for Vodafone I learned a lot about the “customer” and how to interact with the public. This position was more customer service based than sales. I built up great working relationships with my clients, handling consumer customers on a daily basis as well as working with small businesses. Duties Included: • Hitting daily sales targets. • Cash handling and end of day banking. • Maintaining a professional appearance. • Advice and Technical help. • Some use of Microsoft Word and Excel. • Cleanliness of the shop floor. • Selling and upselling our product. Show less Vodafone – 2012- 2013 While working for Vodafone I learned a lot about the “customer” and how to interact with the public. This position was more customer service based than sales. I built up great working relationships with my clients, handling consumer customers on a daily basis as well as working with small businesses. Duties Included: • Hitting daily sales targets. • Cash handling and end of day banking. • Maintaining a professional appearance. • Advice and… Show more Vodafone – 2012- 2013 While working for Vodafone I learned a lot about the “customer” and how to interact with the public. This position was more customer service based than sales. I built up great working relationships with my clients, handling consumer customers on a daily basis as well as working with small businesses. Duties Included: • Hitting daily sales targets. • Cash handling and end of day banking. • Maintaining a professional appearance. • Advice and Technical help. • Some use of Microsoft Word and Excel. • Cleanliness of the shop floor. • Selling and upselling our product. Show less