Richard Bartolo, PRINCE2®

Project Manager Senior - Latin America and The Caribbean at DigitalCALA
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Contact Information
us****@****om
(386) 825-5501
Location
Peru, PE

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager Senior - Latin America and The Caribbean
      • Apr 2023 - Present

      Customer usage data management for the subscription economy, to speed up invoicing, improve customer experiences, prevent revenue leakage, and reduce time spent on IT maintenance. Customer usage data management for the subscription economy, to speed up invoicing, improve customer experiences, prevent revenue leakage, and reduce time spent on IT maintenance.

    • United States
    • Software Development
    • 700 & Above Employee
    • SW Development Team Lead - AtomIQ - Amdocs Cloud Management Platform
      • Oct 2021 - Mar 2023

      - Team Lead for AMDOCS Automation and Monitoring solutions in North America and Latin America regions - Team Lead for AMDOCS Automation and Monitoring solutions in North America and Latin America regions

    • Peru
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • ICT Project Manager - PMO
      • Apr 2021 - Sep 2021

      - Project Manager at CLARO’s transformation project in PERU - Delivering the Full Stack solution in Billing, Charging, Order Management, Catalog Manager, CRM, Mediation, Data Migration - Project Manager at CLARO’s transformation project in PERU - Delivering the Full Stack solution in Billing, Charging, Order Management, Catalog Manager, CRM, Mediation, Data Migration

    • United States
    • Telecommunications
    • 700 & Above Employee
    • ICT Project Manager
      • Feb 2018 - Mar 2021

      - Senior Project Manager at ENTEL’s Digital Transformation Project in CHILE & PERU - Managing a team from 4+ countries, delivering the solutions of Fraud Management & Revenue Assurance over Billing, Charging, CRM, Catalog Manager, Order Care, Mediation, Roaming, and Network - Senior Project Manager at ENTEL’s Digital Transformation Project in CHILE & PERU - Managing a team from 4+ countries, delivering the solutions of Fraud Management & Revenue Assurance over Billing, Charging, CRM, Catalog Manager, Order Care, Mediation, Roaming, and Network

    • Canada
    • Business Consulting and Services
    • 100 - 200 Employee
    • Portfolio Manager
      • May 2017 - Jan 2018

      - Responsible for creating and managing optimal investment allocations, following quantitative finance methods. - Assess and manage risks associated with the current assets. - Liaise with providers (brokers, attorneys, contractors, etc.) - Responsible for creating and managing optimal investment allocations, following quantitative finance methods. - Assess and manage risks associated with the current assets. - Liaise with providers (brokers, attorneys, contractors, etc.)

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Senior Consultant
      • Jun 2017 - Oct 2017

      - ICT consultant in TIGO’s transformation project in BOLIVIA - Working closely with final customer analyzing their processes and use cases (AS IS) to design effective solutions (TO BE) on QVANTEL’s E2E solution - ICT consultant in TIGO’s transformation project in BOLIVIA - Working closely with final customer analyzing their processes and use cases (AS IS) to design effective solutions (TO BE) on QVANTEL’s E2E solution

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Senior ICT Project Manager
      • Sep 2015 - May 2017

      - 2+ years as Customer Project Manager at CLARO’s transformation project in PERU - Delivering the Full Stack solution in Billing, Charging, Order Management, Catalog Manager, CRM, Mediation, Data Migration - Support delivery team in successful ICT delivery frameworks to drive customer value and manage customer expectations. - Responsible for Budget forecasting & tracking, Project planning, Schedule management, Resource plan, ensuring ICT projects are fulfilled and delivered in time, in high quality and within budget. Show less

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Senior Project Manager
      • Mar 2015 - Aug 2015

      Manage application development for Axcess Financial. Leading required functional teams: Product Management, User Experience, Software Architect, Quality Assurance. Responsible for Project planning, Schedule management, Risk management, Resource plan, Communications management, Customer/stakeholder management. Manage application development for Axcess Financial. Leading required functional teams: Product Management, User Experience, Software Architect, Quality Assurance. Responsible for Project planning, Schedule management, Risk management, Resource plan, Communications management, Customer/stakeholder management.

    • Canada
    • Business Consulting and Services
    • 100 - 200 Employee
    • Portfolio Manager
      • Nov 2013 - Feb 2015

      - Responsible for creating and managing optimal investment allocations, following quantitative finance methods. - Assess and manage risks associated with the current assets. - Liaise with providers (brokers, attorneys, contractors, etc.) - Responsible for creating and managing optimal investment allocations, following quantitative finance methods. - Assess and manage risks associated with the current assets. - Liaise with providers (brokers, attorneys, contractors, etc.)

    • Argentina
    • Telecommunications
    • 100 - 200 Employee
    • Project Manager / Customer Operations Leader
      • Apr 2011 - Nov 2013

      - Responsible for Project Management, Managed Service and Technical Support for MEDIA NETWORKS in PERU (part of TELEFONICA group), delivering solutions in Billing, CRM, Provisioning, DW for their DTH and ISAT Businesses. - Responsible for the establishment and management of a project methodology incorporating structures, standards, processes, documentation, and reporting. - Responsible for Project Management, Managed Service and Technical Support for MEDIA NETWORKS in PERU (part of TELEFONICA group), delivering solutions in Billing, CRM, Provisioning, DW for their DTH and ISAT Businesses. - Responsible for the establishment and management of a project methodology incorporating structures, standards, processes, documentation, and reporting.

    • Portugal
    • Software Development
    • 100 - 200 Employee
    • Delivery Manager for Latin America
      • Oct 2006 - Mar 2011

      - Responsible for Project Management, client support, pre-sales and account management for Mexico, Venezuela, Colombia and Ecuador. (TELCEL Mexico, CANTV Venezuela, Movilnet Venezuela, Movistar Venezuela, Movistar Colombia, Claro Ecuador) - Responsible for P&L, Budget forecasting & tracking, Project planning, Schedule management, Risk management, Resource plan, Communications management, Customer/stakeholder management and Customer Satisfaction, - Main solutions to be deployed: Revenue/Margin Assurance, Inventory Management, Data Analytics, Predictive Models (X-sell, Up-sell), DW. Show less

Education

  • Tecnológico de Monterrey
    Business Processes in Telecom Companies
  • Pontificia Universidad Católica del Perú
    Master's degree, Applied Mathematics
    2014 - 2015
  • Universidad de Lima
    Bachelor's degree, Systems Engineering
  • University of Melbourne
    Specialization, Essentials of Corporate Finance
    2018 - 2018
  • University of Geneva
    Specialization, Investment Management
    2017 - 2017

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