Experience

Easterseals DC MD VA

• United States
• Individual and Family Services
• 1 - 100 Employee

• Client Relationship Manager

  • May 2023 - Present

• Executive Administrator & Board Liaison

  • Aug 2020 - May 2023

• Talent Acquisition Specialist - Military Recruiter

  • Mar 2020 - Aug 2020

  Hired to source and recruit US military veterans, guardsmen, reservists and military spouses for a variety of job opportunities with our client base:•High-volume recruiting experience, proactive, and works well under tight deadlines. •Creatively sources qualified candidates (includes cold-calling, referral-based calling, professional networking, broadcast emails as well as internet, and database searches, partnerships with various military/veteran organizations). •Review and fully understand clients’ needs and job requirements. Manage job advertisements, including postings on various job boards and social media Review and qualify resumes for various positions. •Screen and source candidates across multiple platforms; assess and select the most appropriate candidates that fit the clients’ needs.•Track all potential candidates in our Applicant Tracking System. Schedule and prepare candidate for interviews.•Assist with employment documentation and candidate on-boarding process.•Serve as a liaison with the organization and connect military veterans and spouses with the necessary programs and benefits awarded to them. Show less



Washington Area Community Investment Fund, Inc. (Wacif)

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Executive Talent Recruiter

  • Jan 2020 - Mar 2020



Pinnacle Automotive

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior District Manager

  • Feb 2019 - Mar 2020

  Hired as a Senior District Manager to support the company’s growth from a start-up organization to an industry leader. Rebuilt a 8-person site management team to execute strategic financial and labor initiatives across event coordination, branding, public relations, and business development. Manages budgets ranging from $3M - $5M. •Oversaw recruiting based strategies for on-boarding and development of incoming personnel across the southern district. •Partnered with internal teams to ensure marketing deliverables meet timeline and compliance requirements. •Generated $3M in new account acquisitions through generating constructive business relationships within the industry. •Represent the company / brand in all corporate communication initiatives, fundraising initiatives, and industry conferences. Show less



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Senior Operations Manager

  • Nov 2016 - Feb 2019

  Brought on to the flagship location to oversee $32M in annual revenue across all omni-channel operations within a multi-department business model. Increased overall customer service quality scores across multiple locations through implementation of both direct and indirect customer training programs. Managed yearly budgets ranging from $2M - $4M. •Oversee all recruiting based strategies for on-boarding and development of incoming personnel across the district. •Implement and create all web-based training programs for all incoming and tenured staff members for a staff of 107 people, •Institutionalized new policies and procedures for all omni-channel web fulfillment operations to directly increase overall productivity by 15% YTD. •Increased overall applications to customer membership program through implementing new customer loyalty programs, events, and bonus program. Show less



U.S. Office of Personnel Management (OPM)

• United States
• Government Administration
• 700 & Above Employee

• Associate Director of Finance Operations

  • Jun 2015 - Nov 2016

  Served as a direct advisor to The White House and Obama Administration on policies covering the implementation and distribution of the Presidential Election Fund through the Office of Presidential Management and the General Services Administration. Served in a senior advisory compacity on developing marketing and brand awareness strategy for citizen participation in donating to the Presidential Election Fund. Served as a direct advisor to The White House and Obama Administration on policies covering the implementation and distribution of the Presidential Election Fund through the Office of Presidential Management and the General Services Administration. Served in a senior advisory compacity on developing marketing and brand awareness strategy for citizen participation in donating to the Presidential Election Fund.



Federal Election Commission

• Government Administration
• 100 - 200 Employee

• Campaign analyst

  • Jul 2014 - Jun 2015

  Served as a liaison between established electoral campaigns and the Federal Election Commission in regards to FEC-based reporting and press inquiries. Assigned to the Reports Analysis Division where ultimately, was assigned to the Presidential Election Overview Team to oversee all 2013 – 2015 campaign fillings for both National parties. •Organized and reviewed all campaign finance reports for the Democratic and Republican National Parties between 2013 – 2015. •Composed and issued written correspondence to campaign committees and press affiliations in regards to issues concerning reporting accuracy or violations of the FECA Act. •Responsible for building and maintaining professional relationships across all party affiliations. Show less



American University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of the Washington Semester Program

  • Mar 2012 - Jun 2014

  Brought on to assist in recruitment and admissions of the Washington Semester Program for the School of Professional Services. Reported directly to the Dean of Admissions on recruitment strategies and overall admissions numbers. Worked directly with the student body on class scheduling and internship placement. Worked directly with both international and US based students on policies and procedures. •Communicated with prospective students, parents, and local schools through appointments, telephone, email, and other materials. Presented information on the benefits of the Washington Semester Program via campus visits and online live chats. •Fostered and developed marketing and recruitment relationships with Colleges and Universities nation-wide and abroad. •Audited student records and notified students / potential students of problems with their academic records including transcripts, registration, and prerequisites. •Coordinated recruitment programs such as scholarship awarding programs, summer admissions internship programs, and national student exchange for the Washington Semester Program. Show less



Nu Look Home Design

• United States
• Consumer Services
• 1 - 100 Employee

• Contract Consultant

  • Sep 2013 - Apr 2014

  Served as the liaison between client and contractor. Posted $187,000 dollar contract sales over a 6 week period exceeding the $80,000 dollar set by management. Secured a closing percentage exceeding 55% during tenure with the company. Demonstrated strong contract negotiation, excellent customer service, project life cycle, project management, building code requirements, and client based exterior design elements. Served as the liaison between client and contractor. Posted $187,000 dollar contract sales over a 6 week period exceeding the $80,000 dollar set by management. Secured a closing percentage exceeding 55% during tenure with the company. Demonstrated strong contract negotiation, excellent customer service, project life cycle, project management, building code requirements, and client based exterior design elements.



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Assistant

  • Feb 2013 - Sep 2013

  Participated in the corporate training program for all management level employees. Worked with branch manager to ensure a high level of customer service within the branch. Contributed to a 91% on the Enterprise Service Quality Index which measures overall completely satisfied customer service. Worked with fleet management throughout the branch to ensure we adjusted our inventory to meet the demands of the business while maintaining strong profit margins. Increased reservation volume by 4% over a 6 month period of time. Ranked in the top 3 of management assistants throughout the region. Show less



US Army Corps of Engineers

• United States
• Armed Forces
• 700 & Above Employee

• Combat Engineer

  • Jan 2011 - Feb 2013

  Served with the 508th Special Troops Battalion, 4th Brigade Combat Team, 82d Airborne Division. Trained as a combat engineer that included combat patrolling, improvised explosive device removal, explosive breaching and clearing, security and threat awareness, detainment, and US weapons proficiency. Moved to operations where I oversaw finance, mission planning, and personal development of the company I was assigned to. Certified by Joint Asymmetric Threat Awareness and Counter Improvised Explosive Device (JATACIED) for search and seizure of explosive material. Certified through Joint Improvised Explosive Device Defeat Organization (JEIDDO) for IED investigations, current explosive emplacement techniques, and standard removal and disarming techniques. Show less



JD Finish Line

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Jan 2006 - Jan 2010

  Completed company training program in 6 months versus standard 9 month program. Promoted to my first store in New Bedford, MA where I managed 12 employees and a $1.2 million dollar budget. Posted an 18% sales gain ($216,000 increase) in sales for my first store in one year. Was promoted to flagship store in Albany, NY where I managed 100+ employees and a $3.5 million dollar budget. Completed company training program in 6 months versus standard 9 month program. Promoted to my first store in New Bedford, MA where I managed 12 employees and a $1.2 million dollar budget. Posted an 18% sales gain ($216,000 increase) in sales for my first store in one year. Was promoted to flagship store in Albany, NY where I managed 100+ employees and a $3.5 million dollar budget.



Committee to Elect Elliot Matthews

• New Bedford, Massachusetts

• Candidate for City Council

  • May 2009 - Nov 2009

  Served as a candidate for city council election in New Bedford, Ma. Being a struggling municipality, New Bedford had issues ranging from high crime rate to declining city budget. Oversaw and managed the campaign while hiring a campaign manager and finance treasurer for the day-to-day activities. Managed all canvass and fundraising operations. Coordinated in real time customized canvass / grassroots strategies in conjunction with our Get-Out-The-Vote campaign. Ran on a platform for change. Garnered a plan for free health clinics and education within the city to help with high teen pregnancy and STD rates. Promoted the idea that sexual education should be taught again within the public school system. Implemented a tiered tax system on local business that created jobs for city residents. Chartered and platforms for restoration with in the city and waterfront. Show less



Committee to Re-Elect Deval Patrick

• Boston, MA

• Intern / Volunteer

  • Mar 2006 - Nov 2006

  Worked as an intern in Get-Out-The-Vote campaign in western Massachusetts. Helped secure volunteers and organize voter outreach program throughout Springfield, Massachusetts. Worked as an intern in Get-Out-The-Vote campaign in western Massachusetts. Helped secure volunteers and organize voter outreach program throughout Springfield, Massachusetts.



Putnam Regional High School

• Springfield Area, Massachusetts

• Student Teacher

  • Jan 2006 - May 2006

  Worked as a student teacher in the history department of Putnam Regional High School. Helped tutor students and assist teacher in building lesson plans. Assisted senior students in applying to college and secondary education. Implemented and managed after school program that started with 4 students and then prospered into 24 students within the program. Worked as a student teacher in the history department of Putnam Regional High School. Helped tutor students and assist teacher in building lesson plans. Assisted senior students in applying to college and secondary education. Implemented and managed after school program that started with 4 students and then prospered into 24 students within the program.



The Office of Congressman Richard E. Neal

• Springfield Area, Massachusetts

• Volunteer / Intern

  • Sep 2005 - Jan 2006

  Worked as an intern for the Springfield District Office for the Congressman. Helped with written constituent responses, flag requests, scheduling, and providing excellent customer service. Worked as an intern for the Springfield District Office for the Congressman. Helped with written constituent responses, flag requests, scheduling, and providing excellent customer service.