Experience

LaneTerralever

• United States
• Advertising Services
• 1 - 100 Employee

• People Operations Manager

  • Feb 2022 - Present

  Phoenix, AZ



Barrio Queen

• United States
• Restaurants
• 1 - 100 Employee

• HR Generalist

  • Jul 2021 - Feb 2022

  Scottsdale, Arizona, United States



LaneTerralever

• United States
• Advertising Services
• 1 - 100 Employee

• Human Resources Specialist

  • Dec 2018 - Jul 2021

  Phoenix, Arizona Area Created and fostered an environment focused around employee satisfaction and sense of ownership in LaneTerralever’s mission. Promoted a safe space where the employees felt valued, and eager to make LaneTerralever an exciting and productive workplace.



Real Time Resolutions, Inc.

• United States
• Financial Services
• 100 - 200 Employee

• Human Resources Business Partner

  • Feb 2017 - Dec 2018

  Phoenix, Arizona Area Responsible for aligning business objectives with management goals and activities. Served as an internal consultant to management on HR-related issues. Assessed and anticipated related needs, including, talent acquisition/recruitment, employee relations, training, benefits and payroll functions. Formulated partnerships to deliver value-added service to management and employees that reflected the business objectives of the organization. Key responsibilities and achievements… Show more Responsible for aligning business objectives with management goals and activities. Served as an internal consultant to management on HR-related issues. Assessed and anticipated related needs, including, talent acquisition/recruitment, employee relations, training, benefits and payroll functions. Formulated partnerships to deliver value-added service to management and employees that reflected the business objectives of the organization. Key responsibilities and achievements included: • Partnering with business management to drive the talent acquisition/recruitment function to identify, select, and hire top-level talent • Sourcing candidates for open positions through online job sites, resume-search outreach, social media, career fairs, job expos, networking, and employee referral program • Scheduling and conducting multi-tiered, behaviorally-based interviews to evaluate potential employee's knowledge, skills, and abilities to identify and hire the best employees • Facilitating the hiring process by coordinating offer letters, welcome information, and new hire training • Coordinating and implementing effective college recruiting initiatives • Conducting regular meetings, both in-person and via video conferencing system Amazon Chime, with respective business units and consulting with management, providing HR guidance when appropriate • Providing day-to-day performance management guidance to management (coaching, counseling, career development, disciplinary actions, terminations, etc.) • Managing and resolving complex employee relations issues; conducting effective, thorough, and objective investigations and providing suggestions for resolution • Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance • Providing HR policy guidance and interpretation • Serving as the main point of contact for employee questions and concerns related to their employment experience Show less



300Brand

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• HR Generalist

  • Mar 2016 - Jan 2017

  Alexandria, Virginia Recruited individuals who fit within 300Brand's corporate culture, maintaining knowledge of employment and payroll laws, partnering with senior managers to pinpoint and fulfill their staffing needs, handling employee relations with confidentiality, tact, and poise. Primary responsibilities included: Leading recruitment efforts including sourcing, pre-screening, scheduling interviews, and making hiring recommendations. Managing health, dental, and 401(k) benefits programs… Show more Recruited individuals who fit within 300Brand's corporate culture, maintaining knowledge of employment and payroll laws, partnering with senior managers to pinpoint and fulfill their staffing needs, handling employee relations with confidentiality, tact, and poise. Primary responsibilities included: Leading recruitment efforts including sourcing, pre-screening, scheduling interviews, and making hiring recommendations. Managing health, dental, and 401(k) benefits programs. Executing new hire orientation and benefits enrollment. Creating reports for senior management team. Consulting with managers regarding employee performance issues and documentation. Managing employee review process. Creating staff training and development programs to improve employee retention. Show less



Savi Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• HR Manager and Operations Coordinator

  • May 2015 - Mar 2016

  Alexandria, Virginia HR Management: Managed workflow for applicant tracking system, recruiting websites, and employee HR/orientation training courses. Reviewed and forwarded all qualified applicants for vacancies to hiring managers, scheduled phone and in-person interviews for candidates and hiring managers, communicated with all applicants/candidates regarding recruitment status. Facilitated weekly HR department meetings, agendas, minutes, and follow-up. Maintained EEO-1 management, including annual… Show more HR Management: Managed workflow for applicant tracking system, recruiting websites, and employee HR/orientation training courses. Reviewed and forwarded all qualified applicants for vacancies to hiring managers, scheduled phone and in-person interviews for candidates and hiring managers, communicated with all applicants/candidates regarding recruitment status. Facilitated weekly HR department meetings, agendas, minutes, and follow-up. Maintained EEO-1 management, including annual reporting and tracking. Assisted with compensation/benefit surveys, tracking payroll changes, and personnel action items. Administered employee maintenance support and benefits communications. Organized HR files and maintained all updates. Provided benefits billing support. Assisted with employment verification requests. Developed and managed Savi’s summer intern program and all other company-wide events (e.g., Take Our Daughters and Sons to Work Day, holiday party, summer family event, etc.). Assisted with the on-boarding and off-boarding (exit interview) process. Operations Coordination: Managed contractor purchase order adjustments based on invoices and hours worked; coordinated requirements for additional hours with the hiring managers. Pulled weekly Return Merchandise Authorization (RMA) reports by country and by warranty status. Processed RMA shipment documents per RMA request. Provided sales order and vendor entry support. Acted as procurement and sales order back-up.

• Office Manager

  • Feb 2014 - May 2015

  Alexandria, Virginia Ensured the office was professionally administered and that the executive team received top-notch administrative support in order to help Savi achieve its ambitious growth objectives. The position was a very active, multi-tasking oriented role that required assertiveness, results-orientation, high standards of detail and quality, and both an internal and external customer-focus. Reported to the Vice President, Business Operations, and was responsible for providing cross-functional… Show more Ensured the office was professionally administered and that the executive team received top-notch administrative support in order to help Savi achieve its ambitious growth objectives. The position was a very active, multi-tasking oriented role that required assertiveness, results-orientation, high standards of detail and quality, and both an internal and external customer-focus. Reported to the Vice President, Business Operations, and was responsible for providing cross-functional administrative support to the Company’s departments, as needed, as well as office management and general administrative support at the Savi Headquarters Office. Provided office management including: facility upkeep, maintenance, office and kitchen supply management, security and equipment management, employee travel requests, and travel agent management. Other responsibilities included: procurement, shipping and receiving of office supplies and equipment, administrative support and special project work for the management team across all functional areas including, but not limited to, sales operations, order management, accounting, and HR. Receptionist functions included: answering and routing phone calls and email inquiries, greeting visitors and all related functions. Managed events and meeting planning and coordination. Maintained a document management system, including filing as necessary. Provided maintenance and coordination of service contracts with outside vendors.



NYU Stern School of Business

• United States
• Higher Education
• 700 & Above Employee

• Administrative Aide - Center for Real Estate Finance Research

  • Dec 2012 - Jan 2014

  New York, New york Oversaw all Center operations, event planning, and outreach.Streamlined contact database of over 1,000 professionals to increase publicity for the Center. Instituted procedures in managing reimbursement system resulting in faster processing times. Organized and executed various full-day conferences for over 4500 alumni, industry professionals, and students.Coordinated academic and professional seminar series. Managed schedules of both Center Directors and visiting VIPs. Directed all Center… Show more Oversaw all Center operations, event planning, and outreach.Streamlined contact database of over 1,000 professionals to increase publicity for the Center. Instituted procedures in managing reimbursement system resulting in faster processing times. Organized and executed various full-day conferences for over 4500 alumni, industry professionals, and students.Coordinated academic and professional seminar series. Managed schedules of both Center Directors and visiting VIPs. Directed all Center communications, including website management. Show less



AMS of UBC Vancouver

• Canada
• Higher Education
• 1 - 100 Employee

• SAC Clubs Administrator

  • May 2011 - Apr 2012

  Vancouver, Canada Area Strategic and day-to-day management of more than 380 clubs. Implemented new physical filing system. Improved existing database records system. Managed all student communications, written and personal. Managed student complaints and mediated issue resolution. Streamlined club candidate screening system and improved process turnaround time. Chairperson of Bookings for Student Administrative Commission (SAC). Managed allocation of campus meeting facilities and storage. Liaision between AMS… Show more Strategic and day-to-day management of more than 380 clubs. Implemented new physical filing system. Improved existing database records system. Managed all student communications, written and personal. Managed student complaints and mediated issue resolution. Streamlined club candidate screening system and improved process turnaround time. Chairperson of Bookings for Student Administrative Commission (SAC). Managed allocation of campus meeting facilities and storage. Liaision between AMS Executive Assistant and SAC.

• AMS Elections Logistics Officer

  • Dec 2010 - Apr 2011

  Vancouver, Canada Area Strategic and day-to-day management of student government elections. Increased voter turn-out by 4% in successive elections. Identified and successfully marketed to a previously untapped constituent group. Introduced innovative and aggressive methods of promoting elections. Reported directly to the Elections Administrator. Managed day-to-day activities of support staff.



AMS of UBC Vancouver

• Canada
• Higher Education
• 1 - 100 Employee

• AMS Elections Logistics Officer

  • Feb 2010 - Apr 2010

  Vancouver, Canada Area Strategic and day-to-day management of student government elections. Increased voter turn-out by 4% in successive elections.Identified and successfully marketed to a previously untapped constituent group.Introduced innovative and aggressive methods of promoting elections. Reported directly to the Elections Administrator. Managed day-to-day activities of support staff.



PACSUN

• United States
• Retail
• 700 & Above Employee

• Sales Assistant

  • Dec 2009 - Jan 2010

  Visalia, California Area Retail sales and customer service. Led the store in sales in featured products upselling. Error-free cash-handling and inventory control. Provided nightly audit control of store receipts.



PACSUN

• United States
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jul 2009 - Aug 2009

  Visalia, California Area Retail sales and customer service. Led the store in sales in featured products upselling. Error-free cash-handling and inventory control. Provided nightly audit control of store receipts.



PACSUN

• United States
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jul 2008 - Sep 2008

  Visalia, California Area Retail sales and customer service. Led the store in sales in featured products upselling. Error-free cash-handling and inventory control. Provided nightly audit control of store receipts.



Urban Outfitters

• United States
• Apparel & Fashion
• 700 & Above Employee

• Sales Assistant

  • Jun 2007 - Aug 2007

  Scottsdale, Arizona Retail sales and customer service.



Matlacha Oyster House

• Hostess & Busser

  • Dec 2003 - May 2007

  Matlacha, Florida Managed reservations, seating and guest flow, bussed tables, expedited food, and provided barback assistance.