Ronitha Dhulipudi
Guest Experience Executive at London Marriott Grosvenor Square- Claim this Profile
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Bio
Experience
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London Marriott Grosvenor Square
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United Kingdom
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Hospitality
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1 - 100 Employee
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Guest Experience Executive
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Jul 2023 - Present
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Meliá Hotels International
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Spain
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Hospitality
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700 & Above Employee
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Guest Experience Host
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Jan 2023 - Jul 2023
● Retained professional, polite and friendly manner for all guests, responding swiftly to any concern or request. ● Customised guest experiences, informing guests of relevant hotel amenities on offer to increase customer satisfaction. ● Developed marketing strategies to promote company brand and upsell additional services to existing guests. ● Retained professional, polite and friendly manner for all guests, responding swiftly to any concern or request. ● Customised guest experiences, informing guests of relevant hotel amenities on offer to increase customer satisfaction. ● Developed marketing strategies to promote company brand and upsell additional services to existing guests.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Apr 2022 - Dec 2022
● Conducted in-depth quality inspections after coffee roasting to ensure coffee was produced to excellent and tasteful standards. ● Prepared and served hot and cold beverages, including fresh coffee, espresso drinks, and brewed teas. ● Maintained the highest standards of conduct and personalized customer service. ● Conducted in-depth quality inspections after coffee roasting to ensure coffee was produced to excellent and tasteful standards. ● Prepared and served hot and cold beverages, including fresh coffee, espresso drinks, and brewed teas. ● Maintained the highest standards of conduct and personalized customer service.
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Xuntox Softtech Pvt Ltd
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Vijayawada, Andhra Pradesh, India
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Business Development Associate
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Dec 2020 - Feb 2021
● Reached out to potential customers by phoning, emailing, and visiting, using excellent sales techniques to secure leads. ● Closed long-term agreements through skillful negotiation. ● Drafted sales contracts to use during consummated deals. ● Reached out to potential customers by phoning, emailing and visiting, using excellent sales techniques to secure leads. ● Reached out to potential customers by phoning, emailing, and visiting, using excellent sales techniques to secure leads. ● Closed long-term agreements through skillful negotiation. ● Drafted sales contracts to use during consummated deals. ● Reached out to potential customers by phoning, emailing and visiting, using excellent sales techniques to secure leads.
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Dhunis Technology
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Visakhapatnam, Andhra Pradesh, India
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Digital Marketing Executive
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Apr 2019 - Jul 2019
● Designed digital marketing strategies based on current marketing trends, market insights and competitor activity. ● Created a wide variety of digital marketing content, including blogs, social media content, videos, presentations and digital adverts. ● Used SEO expertise with Google Analytics knowledge to deliver wide-reaching, high-performing digital marketing campaigns. ● Designed digital marketing strategies based on current marketing trends, market insights and competitor activity. ● Created a wide variety of digital marketing content, including blogs, social media content, videos, presentations and digital adverts. ● Used SEO expertise with Google Analytics knowledge to deliver wide-reaching, high-performing digital marketing campaigns.
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Education
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University of Greenwich
Master of Business Administration - MBA, International Business -
KL University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
Delhi Public School - India
High School Diploma, Business/Commerce, General