Ronitha Dhulipudi

Guest Experience Executive at London Marriott Grosvenor Square
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Contact Information
us****@****om
(386) 825-5501
Location
Ilford, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Guest Experience Executive
      • Jul 2023 - Present

    • Spain
    • Hospitality
    • 700 & Above Employee
    • Guest Experience Host
      • Jan 2023 - Jul 2023

      ● Retained professional, polite and friendly manner for all guests, responding swiftly to any concern or request. ● Customised guest experiences, informing guests of relevant hotel amenities on offer to increase customer satisfaction. ● Developed marketing strategies to promote company brand and upsell additional services to existing guests. ● Retained professional, polite and friendly manner for all guests, responding swiftly to any concern or request. ● Customised guest experiences, informing guests of relevant hotel amenities on offer to increase customer satisfaction. ● Developed marketing strategies to promote company brand and upsell additional services to existing guests.

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Apr 2022 - Dec 2022

      ● Conducted in-depth quality inspections after coffee roasting to ensure coffee was produced to excellent and tasteful standards. ● Prepared and served hot and cold beverages, including fresh coffee, espresso drinks, and brewed teas. ● Maintained the highest standards of conduct and personalized customer service. ● Conducted in-depth quality inspections after coffee roasting to ensure coffee was produced to excellent and tasteful standards. ● Prepared and served hot and cold beverages, including fresh coffee, espresso drinks, and brewed teas. ● Maintained the highest standards of conduct and personalized customer service.

  • Xuntox Softtech Pvt Ltd
    • Vijayawada, Andhra Pradesh, India
    • Business Development Associate
      • Dec 2020 - Feb 2021

      ● Reached out to potential customers by phoning, emailing, and visiting, using excellent sales techniques to secure leads. ● Closed long-term agreements through skillful negotiation. ● Drafted sales contracts to use during consummated deals. ● Reached out to potential customers by phoning, emailing and visiting, using excellent sales techniques to secure leads. ● Reached out to potential customers by phoning, emailing, and visiting, using excellent sales techniques to secure leads. ● Closed long-term agreements through skillful negotiation. ● Drafted sales contracts to use during consummated deals. ● Reached out to potential customers by phoning, emailing and visiting, using excellent sales techniques to secure leads.

  • Dhunis Technology
    • Visakhapatnam, Andhra Pradesh, India
    • Digital Marketing Executive
      • Apr 2019 - Jul 2019

      ● Designed digital marketing strategies based on current marketing trends, market insights and competitor activity. ● Created a wide variety of digital marketing content, including blogs, social media content, videos, presentations and digital adverts. ● Used SEO expertise with Google Analytics knowledge to deliver wide-reaching, high-performing digital marketing campaigns. ● Designed digital marketing strategies based on current marketing trends, market insights and competitor activity. ● Created a wide variety of digital marketing content, including blogs, social media content, videos, presentations and digital adverts. ● Used SEO expertise with Google Analytics knowledge to deliver wide-reaching, high-performing digital marketing campaigns.

Education

  • University of Greenwich
    Master of Business Administration - MBA, International Business
    2022 -
  • KL University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2018 - 2021
  • Delhi Public School - India
    High School Diploma, Business/Commerce, General
    2016 - 2018

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