ANDRES FERNANDO ZAPATA NEIRA

Project Specialist Telco & Media (Orange LAB) at CENTUM Digital
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Contact Information
us****@****om
(386) 825-5501
Location
ES
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • SQL: Data Reporting and Analysis
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Google Analytics Individual Qualification
    DIGITAL LOLA SL
    Mar, 2022
    - Oct, 2024

Experience

    • Spain
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Project Specialist Telco & Media (Orange LAB)
      • Sep 2022 - Present

    • Spain
    • Retail
    • 1 - 100 Employee
    • BI Data Analyst
      • Nov 2021 - Jun 2022

      • Implementar soluciones de analítica de datos y desarrollo de business cases, que aporten al area de marketing herramientas para optimizar sus campañas y aumenten la eficiencia del web site, la calidad de los KPIs e incrementen las ventas, mejorando los hábitos de compra de los clientes en España y Portugal. • Análisis de bases de datos mediante la extracción de diversas fuentes y procesos de ETL (Pentaho, SSIS, SQL Server, Python, BigQuery y Google Analytics). • Diseño y estructuración de reportes y tableros de mando en Data Studio, PowerBI y Excel. Show less

    • Denmark
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • BI & Insights Specialist
      • Mar 2020 - Sep 2021

      • Be part of the Commercial Excellence and SFE department and support the global strategy for all business units of Iberia Cluster. • Provide key business and market insights that add value and contribute to the growth of therapeutic areas, developing and creating BI tools and KPI with big query analysis and ETL process from different sources. • Partner with cross-functional teams to understand data needs and provide data-driven recommendations to improve processes • Knowledge of all software delivery data sets and provide quick information on ad hoc projects and analysis as required. • Analysis and insights of markets, products, clients, and competitors. • Support Global strategy for Business Units mainly (Dermatology and Thrombosis). • Develop the infrastructure of dashboards and reports and other BI tools with Excel and Power BI, Power Pivot, Power Query, DAX expressions, SQL, Access, Power automate and PowerPoint with think-cell. Show less

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Senior Core Operation Engineer
      • Apr 2015 - Jun 2019

      • Ensure the operation of Mobile Core Network, guaranteeing the availability of our 2.5G, 3G, 4G Networks and your Core platforms such as MSSs, MGWs, IMS, HSS, SBC, NGN, MMS based in multi-vendors services.• Operate and manage Ericsson IMS/VoLTE Core Nodes (SBG, CSCF, HSS, MTAS, MGC, MGW, and DNS).• Control of the national and international voice traffic, through the control of resources facilitating the execution of network expansion plans, by the hand of suppliers and business partners, such as Nokia, Ericsson, Oracle, Huawei, Gemalto, and TechMahindra, based on international quality standards, for continuous improvement and availability of 7x24 (365 days/year).• Close cooperation and interface towards network units during installations, backbone expansions, or infrastructure-related work with the different internal areas and third-party suppliers.• Review the preventive and corrective maintenance contracts of (Hw / Sw) assigned to the area's budget plan (OPEX), ensuring the agreed SLAs.• Coordinate weekly meetings with suppliers to identify opportunities for improvement in case management and execution of platform windows.• Report and solve technical issues and system disturbance, troubleshooting fault, ensuring service continuity.• Data Transcript, Integration, and testing System Core Network Elements. Achievements:• Lead the Core team (15 engineers) in coordinating, programming, and executing maintenance activities of the platforms and servers in charge.• Be part of the team that carried out the planning and implementation of thefirst 4G digital voice network (VoLTE-IMS) in Telefonica LATAM and be responsible as an area (PM) in the virtualization project over (OpenStack) of the Core IMS / VoLTE. Show less

    • Switch RAN Engineer (Team Leader)
      • Apr 2010 - Mar 2015

      Roles:• Operate the Radio Access network (BTS, BSC, RNC) 2.5G, 3.5G and 4GLTE of the Bogotá regional and monitor projects and activities associated with the management networks of Nokia and Huawei radio Core networks.• KPI performance monitoring and traffic statistics analysis to anticipate future failures.• Datatranscript, integration and testing of RAN network elements (RBS, BSC, RNC)Achievements:• Act as chief of operations (E) of Switch Bogotá in charge of 17 Senior Switch engineers.• Plan and execute network expansion projects and implementation of new technologies, meeting the needs of our external and internal customers. Show less

    • Operation Field Engineer (Team Leader)
      • Feb 2005 - Mar 2010

      Roles:• Execution of expansion activities aimed at improving the performance of the Radio Access Networks of the city of Bogotá and the south of the country with more than 10 million users.• Supervision of activities such as SiteSurveys, equipment installation, migration, among others, carried out by contractors within the radio base stations - RBS.• Customer service (subscriber cases) and resolution of coverage problems in Bogotá.Achievements:• Head of operations (E) of Bogotá field in charge of 25 engineers.• Manage the technical resources (Troubleshooting, commissioning, troubleshooting) and financial resources (Payment to suppliers, public services, fuel) of the Access Radio Stations (BS) deployed by the company, making budget reports and expenses to be presented to Operations Management.• Participate directly in the logistics and implementation and implementation of the GSM mobile network (2G and 3G) distributed in the regional regions of the country (Colombia). Show less

    • Colombia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Lead Project Manager (Big Clients)
      • Jan 2004 - Jan 2005

      Roles: • Coordinate the design, installation and support of projects in mobile computing solutions and automated data capture for Bavaria and SabMiller Group. • Perform the RFP, RFQ, budget, Sitesurvey, design, implementation and administration of the 802.11g wireless network and the integration of Access Point CISCO AIRONET. • Coordinate the operation and support of 2500 INTERMEC handheld portable technologies for the project. • Train and supervise the on-site support group (10 engineers) at each production plant nationwide. Achievements: • Commissioning of the final phase of the project, complying with the technical requirements and standards of quality and information security required by SABMiller (Bavaria). Show less

Education

  • UPC School (Universitat Politècnica de Catalunya)
    Master's degree, Business Intelligence and Technological Innovation
    2019 - 2020
  • EAE Business School
    Master in Big Data and Analytics, Business Administration
    2019 - 2021
  • Nebrija University
    Nanotraining Course in Artificial Intelligence, Artificial Intelligence
    2021 - 2021
  • Santo Tomás University
    Postgraduate Degree in Telecommunication Project Management, Project Management
    2011 - 2012
  • Distrital Francisco Jose de Caldas University
    Postgraduate Degree in Mobile Telecommunications, Telecommunications Engineering
    2003 - 2005
  • Universidad Pontificia Bolivariana
    Bachelor of Science in Electronics Engineering
    1995 - 2000

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