Experience

JetQuay Pte Ltd

• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Operations Coordinator

  • Apr 2023 - Present



Changi Airport Group

• Singapore
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Operations Associate

  • Aug 2021 - Apr 2023

  • Works closely with appointed manpower and logistics agencies to ensure smooth running of daily operations for Changi Eats. • Facilitates and manages on-ground operations ensuring key timings are met and high levels of efficiency are observed. • Constantly reviews existing operations flow to optimize operations and manages the on boarding of new merchants onto the Changi Eats Platform. • Manages feedback channels (email, customer service team, etc.) and attends to the needs of the customers with the aim to provide excellent customer service and a pleasant customer experience. • Operations liaison with Changi Eats merchants and partners on day-to-day operations to ensure a smooth flow of deliveries. Show less



Changi Airport Group

• Singapore
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Changi Youth Ambassador

  • Oct 2018 - Mar 2019

  • Awarded the 'Outstanding Intern Award' reserved for the top 5 interns in the program. • Coordinated with various stakeholders within Changi Airport comprising of (but not limited to) ground handling agents, airlines and security entities. • Led a team of interns in supporting Changi Airport's ground operations with Changi Airport Group's Duty Terminal Managers (DTM). • Mentored the first wave of incoming replacement interns. • Awarded the 'Outstanding Intern Award' reserved for the top 5 interns in the program. • Coordinated with various stakeholders within Changi Airport comprising of (but not limited to) ground handling agents, airlines and security entities. • Led a team of interns in supporting Changi Airport's ground operations with Changi Airport Group's Duty Terminal Managers (DTM). • Mentored the first wave of incoming replacement interns.



Lufthansa Technical Training GmbH

• Germany
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Trainee

  • Oct 2017 - Mar 2018

  • Accomplished training for CAAS SAR 66 modules M6 (Materials and Hardware) and M7 (Maintenance and Practices) • Fabricated 3 major projects consisting of a Flap-Control Unit, Stable Power Supply and a Flap-Operating Mechanism • Accomplished training for CAAS SAR 66 modules M6 (Materials and Hardware) and M7 (Maintenance and Practices) • Fabricated 3 major projects consisting of a Flap-Control Unit, Stable Power Supply and a Flap-Operating Mechanism



SATS Ltd.

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• Ground Handling Agent

  • Nov 2015 - Feb 2016

  • Facilitated ground handling operations for 3 airlines: Cebu Pacific Air, AirAsia, and (then) Tiger Airways • Underwent a 2-week training course on the basic operation of the check-in systems of the aforementioned airlines. • Facilitated ground handling operations for 3 airlines: Cebu Pacific Air, AirAsia, and (then) Tiger Airways • Underwent a 2-week training course on the basic operation of the check-in systems of the aforementioned airlines.