Cassandra "Cassie" Hand-Gallegos, AIC
Founder and CEO at ION - Insight. Onsite. Now.- Claim this Profile
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Bio
Experience
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ION - Insight. Onsite. Now.
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Founder and CEO
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Jan 2023 - Present
Dunedin, Florida ION – Insight .Onsite. Now. At the speed of NOW you can reduce your time to claim decision by 70%. ION delivers, accurate, complete, and actionable field inspection Insight which is critical to success of the entire claim experience and your claim response program. Instant field insight, advanced Onsite technology, and pre-built APIs increase speed to claim decision giving you greater resource capacity and streamlined operations. Control the trajectory of claims through… Show more ION – Insight .Onsite. Now. At the speed of NOW you can reduce your time to claim decision by 70%. ION delivers, accurate, complete, and actionable field inspection Insight which is critical to success of the entire claim experience and your claim response program. Instant field insight, advanced Onsite technology, and pre-built APIs increase speed to claim decision giving you greater resource capacity and streamlined operations. Control the trajectory of claims through securing your field inspection data within minutes of the competed assignment. Schedule a demo @ioninspect.com/demo. Show less
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CCMS & Associates
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United States
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Insurance
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1 - 100 Employee
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CEO/President
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Jun 2014 - Present
Pinellas County, Florida CCMS & Associates Complex Claims Management Solutions, LLC Multi-Line Claim Adjusting Services dedicated to solving the challenges of the complex claim in the Property & Casualty Insurance Industry. Carrier focused claim investigation and handling of complex issues we deliver results that drive a positive impact. CCMS & Associates provides solutions to the challenges of the complex claim in the property and casualty insurance industry. We create programs that drive a… Show more CCMS & Associates Complex Claims Management Solutions, LLC Multi-Line Claim Adjusting Services dedicated to solving the challenges of the complex claim in the Property & Casualty Insurance Industry. Carrier focused claim investigation and handling of complex issues we deliver results that drive a positive impact. CCMS & Associates provides solutions to the challenges of the complex claim in the property and casualty insurance industry. We create programs that drive a successful claim life cycle while strategically managing all aspects of the complicated issues carriers and policyholders are facing. Servicing excess and surplus/domestic carriers in the United States. Complex Claims Management Solutions brings experienced and dedicated team members to your claim response team Servicing Excess & Surplus/Domestic carriers throughout the United States, Complex Claim Management Solutions bring over 153 years in Claim Management to your claim response team. • Specialized Field Investigation and Adjusting Services • Resource Management – Multi- Line Desk Adjusting • Third Party Administration • Claim Adjusting Services • Alternative Dispute Programs • Special Investigative Service Assignment of Benefits Claim Handling Experts and Litigation Management Programs. Our team of professionals includes: | Desk and Field Adjusters | Executive General Adjusters | | Causation Experts | AOB Experts | Ligation Management Specialist | |Appraisers | SIU | Show less
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Red Flag Management Solutions, LLC
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United States
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Insurance
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1 - 100 Employee
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Chief Executive Officer
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Jul 2012 - Present
Property & Casualty Insurance Fraud Investigation Mitigation Training. Red Flag Management Solutions provides the education and tools needed for adjusters servicing the Property & Casualty Industry. Red Flag Qualified Training programs give adjusters the skills to navigate today's challenging claim climate. Red Flag Qualified Training Programs are performance based designation programs.
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Vice President Claims and Operations at Mount Beacon Insurance Company
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Sep 2014 - Sep 2015
Tampa/St. Petersburg, Florida Area Executive team member responsible for operations of insurance company included but not limited to managing assumption of policies from Citizens Property Insurance Corporation. Delivered infrastructure allowing Mount Beacon Insurance Company to successfully accomplish its goals in growing through the assumption process. Chief claim officer delivering claim service response focusing on customer service to our policyholders. Driving loss ratio control through expert claim practices.
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Founder
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Aug 2012 - Jan 2014
Clearwater, FL S.I.U. Solutions -The Complex Claim Investigators, Third Party Special Investigation Claim Administrators, Litigation and Claim Managers for the Property & Casualty Insurance Industry. Our expert knowledge and skill understanding all aspects of he P & C exposure drive deliverable investigation findings.
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Claims Director
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Aug 2008 - Jun 2012
Litigation management, SIU and Claims Department Manager, CAT response, Severity control, Vendor relations, Claim Executive Strategic Planning.
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Cunningham Lindsey
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United States
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Insurance
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700 & Above Employee
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Branch Manager
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Sep 2003 - Aug 2008
Tampa/St. Petersburg, Florida Area Claims Manager - Florida
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Supervisor
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2001 - 2003
Litigation and Liability Supervisor. SIU Manager.
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Crawford & Company
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United States
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Insurance
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700 & Above Employee
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Adjuster In Charge
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1998 - 2001
Management of operations of Central Florida Office. Supervision and handling of commercial, residential and general lines claims.
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Florida Family Insurance
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Insurance
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1 - 100 Employee
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Resident Adjuster
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1996 - 1998
Investigate and handle claims for 8 counties as a resident adjuster with excellent customer service ratings.
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Crawford & Company
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United States
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Insurance
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700 & Above Employee
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AIC
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1987 - 1996
Managed multi-line claim office focusing on quality investigation and product return to clients.
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Education
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USF/Polk State College
Mass Communications -
Strayer University-Florida
International Business