Attorney

• Sep 2022 - Present

Childcare Provider

• Feb 2014 - Aug 2022

Overview: As a Childcare Provider, I supervise children of all ages while leading activities and implementing snack. I interact with parents and other volunteers to ensure the well-being and satisfaction of the entire family. Job Duties Include: • Supervising and monitoring the safety of children ages infant – 14 years old • Preparing and organizing snacks • Organizing activities • Implementing games • Resolving any conflicts between children • Interacting with parents • Filling out incident reports • Informing parents of any behavioral problems Related Skills and Qualifications: Communication - Part of my job as a childcare provider is to communicate with parents. In this position, fights between children and accidents often occur and effectively communicating to parents the incidents that occur is crucial to maintaining good relationships. Leadership - My skills as leader have been honed through keeping large classes of children organized and leading activities, snack, and games. Problem-solving - Limited resources and age differences often lead to conflict. I routinely must implement creative solutions to keep the children safe and happy.

Bartender

• Jan 2019 - Jan 2021

Entrepreneur

• Aug 2016 - Aug 2017

Overview: As a Primerica representative, I service clients by creating a personalized financial plan. I am responsible for my personal schedule and attaining clientele through personal referrals and prospecting. Job Duties Include: • Scheduling appointments • Developing a client base through referrals and prospecting • Determining clients' needs and financial situations • Developing a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation • Obtaining underwriting approval by completing application for coverage • Educating clients on financial principles • Completing coverage by delivering policy and planning future follow-up visits • Providing continuing services by updating policy changes, answering questions • Updating job knowledge by participating in educational opportunities Related Skills and Qualifications: Prospecting Skills, Motivation for Sales, Selling to Customer Needs, Client Relationships, People Skills, Product Knowledge, General Math Skills, Organization, Dependability Communication – As a Primerica representative I have honed my communication skills through the one-on-one conversations I have with clients to collect and share information. This position has taught me how to approach sensitive topics and to respond to questions efficiently. Professionalism- I work with sensitive information which requires a high level of professionalism. It also requires a professional manner of speaking, dress, and behavior. This position has taught me how to manage my time appropriately as well as manage my professional appearance and mannerisms. Education – I am constantly encountering new questions and situations. This has taught me the value of continuing education and the ability to learn new skills quickly. It has also taught me how to seek out information effectively

Food Server

• Feb 2016 - May 2016

Job Duties Included: • Prepared tables by setting condiments, napkins, utensils, and service plates. • Protected the establishment and customers by adhering to sanitation, safety, and alcohol beverage control policies. • Helped customers make food and beverage selections by presenting menu and specials, offering cocktails, suggesting course, and answering food preparation questions. • Relayed orders to bar and kitchen by recording patrons' choices, special needs, and requests. • Entered orders into electronic software. • Served orders by picking up and delivering customers' choices from bar and kitchen. • Responded to additional customer requirements by inquiring of needs and observing frequently. • Maintained an attractive table setting by removing courses as completed, refilling beverage glasses and being alert to customer needs. • Closed out the experience by issuing the bill, splitting checks, accepting payment, and returning change or credit card and signature slip to patrons. Related Skills and Qualifications: Customer Service, Teamwork, Persistence, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships Resolving Conflict - During my time as a server many mistakes were made in the food preparation process which negatively affected my customers. I applied my problem-solving skills and conflict resolution abilities each time a situation like this occurred. I quickly turned the situation in the customers favor to ensure they were satisfied with their service. Verbal Communication - This position required constant communication with customers. I learned how to be effective with my language use and how to interpret other's verbal cues. Energy Level - While working as a server, having an upbeat friendly attitude was essential to doing my job well. This position taught me how to maintain a high level of energy even after a long day or while dealing with work-related problems.

Teller

• Jul 2014 - May 2015

Job Duties Included: • Processed customer deposits and withdrawals. • Verified the identity of customers. • Cashed customer checks. • Issued cashier's checks. • Recorded night, mail, and ATM deposits. • Answered and directing questions in person and on the telephone. • Ascertained customer's needs and informing customers of new services. • Completed safe-deposit box procedures. • Reconciled the cash drawer by counting and packaging currency and coins. • Turned in excess cash and mutilated currency to head teller. • Maintained customer confidence and protects bank operations by keeping information confidential. Related Skills and Qualifications: Customer Service - As a bank teller, customer service is one of the most important skills. Every interaction required the appropriate communication skills to portray the correct customer service tone. Even in situations where customers were upset or angry I had to maintain a friendly, compassionate tone. This experience taught me how to remain calm and poised even amid tricky situations. Attention to Detail - Attention to detail is another highly valuable skill that was honed during my time as a bank teller. The position involved detecting fraudulent activity and checks. While there I learned to be extremely diligent while working and taking time to notice every detail to prevent the bank from taking a loss. This experience taught me how to remain focused and attentive to my work no matter what situations or environment I was in. General Math Skills - As a teller, math skills were necessary since almost every interaction with customers involved an exchange of money. Integrity - Integrity is very important to me and I was able to use that skill in banking while working with other people's money and managing personal information. Conflict Resolution and Problem Solving - As a teller I used my problem-solving skills and my ability to resolve conflict daily.