Sales Administrator

• Jan 2020 - Present

Order Management Representative

• 2018 - 2020

Customer Operations Representative

• 2014 - 2016

• 600 customers’ accounts management, registering and updating documentation, verifying and submitting more than 2.000 customer claims/quarter, monitoring the pre-financing processes in the SAP journal, creating bank accounts in the system, generating reports; • Experience in all VAT and Excise Duty refund matters according to the relevant fiscal legislation (EU Directives and legislation) acquired by submitting VAT Refund Applications in European portals; handling the rejections… Show more • 600 customers’ accounts management, registering and updating documentation, verifying and submitting more than 2.000 customer claims/quarter, monitoring the pre-financing processes in the SAP journal, creating bank accounts in the system, generating reports; • Experience in all VAT and Excise Duty refund matters according to the relevant fiscal legislation (EU Directives and legislation) acquired by submitting VAT Refund Applications in European portals; handling the rejections, processing customers’ documents (contracts, invoices, receipts) according to the particular requirements of different EU Member States for the VAT Refund purpose; • Customer risk assessments; perform analysis and action plans in conjunction with Sales District agents and Account Receivables to assist in the collection of overdues. Show less • 600 customers’ accounts management, registering and updating documentation, verifying and submitting more than 2.000 customer claims/quarter, monitoring the pre-financing processes in the SAP journal, creating bank accounts in the system, generating reports; • Experience in all VAT and Excise Duty refund matters according to the relevant fiscal legislation (EU Directives and legislation) acquired by submitting VAT Refund Applications in European portals; handling the rejections… Show more • 600 customers’ accounts management, registering and updating documentation, verifying and submitting more than 2.000 customer claims/quarter, monitoring the pre-financing processes in the SAP journal, creating bank accounts in the system, generating reports; • Experience in all VAT and Excise Duty refund matters according to the relevant fiscal legislation (EU Directives and legislation) acquired by submitting VAT Refund Applications in European portals; handling the rejections, processing customers’ documents (contracts, invoices, receipts) according to the particular requirements of different EU Member States for the VAT Refund purpose; • Customer risk assessments; perform analysis and action plans in conjunction with Sales District agents and Account Receivables to assist in the collection of overdues. Show less

Credit Controller and Collections

• 2014 - 2014

Monitor A/R aging and follow up to business partners or customer services; Approve, propose and process credit limits and action on order blocks; Monthly reconciliation A/R sub-ledgers to General ledgers; Periodic A/R Reporting and analysis to management; Create periodic A/R (Cash Flow) forecast. Monitor A/R aging and follow up to business partners or customer services; Approve, propose and process credit limits and action on order blocks; Monthly reconciliation A/R sub-ledgers to General ledgers; Periodic A/R Reporting and analysis to management; Create periodic A/R (Cash Flow) forecast.

Freelancer

• 2011 - 2014

Working with exciting startups to mentor and shape digital marketing and communications campaigns. Working with exciting startups to mentor and shape digital marketing and communications campaigns.

Project Team Lead

• 2007 - 2011

• Increased the company portfolio by 30% by adding new events to the annual calendar; • Developed, organized and implemented new concepts to offer added value services for exhibitors, responsible for reaching the goals stated in the marketing plan, to include the budget and profitability terms set by top management; • Drawing up the annual calendar of more than 40 fairs and exhibitions (B2B and B2C with national and international participants from all the economic… Show more • Increased the company portfolio by 30% by adding new events to the annual calendar; • Developed, organized and implemented new concepts to offer added value services for exhibitors, responsible for reaching the goals stated in the marketing plan, to include the budget and profitability terms set by top management; • Drawing up the annual calendar of more than 40 fairs and exhibitions (B2B and B2C with national and international participants from all the economic sectors); • Managed the collaboration between ROMEXPO and the Exhibition Association of South-East Europe; • Enhanced the existing ties between fairs to strengthened the existing relations and cooperation within a regional frame of emerging economies; • Formulated and lead the execution of customers’ growth strategies and programs, developed promotional strategies for each fair and exhibition; • Identified new services, opportunities and new market segments where growth could be achieved in the industry; • Researching and composing affiliate opportunities with established affiliate networks; • Monitoring the activity of each team member thru permanent coaching, reports and periodically evaluations and ensuring that the individual objectives are achieved;

Marketing Officer

• 2005 - 2007

• Organized together with the Romanian Chamber of Commerce and Industry of Trade missions and forums to include exhibitions abroad; • Created elaborate advertising campaigns, supervised the attendance process, setup the event agenda and all of the details regarding the catering, hall layout, transportation, accommodation, the follow-up and final report; • Managed and promoted the B2B portal "Profitromania"

Economist

• 2004 - 2005

• Recorded and monitored the payments made into institutional bank accounts; • Responsible for preparing reports regarding clients and payments; • Maintained and optimized various databases (MS Access + VBA) for statistical publications and periodicals; • Recorded and monitored the payments made into institutional bank accounts; • Responsible for preparing reports regarding clients and payments; • Maintained and optimized various databases (MS Access + VBA) for statistical publications and periodicals;