Computer Systems Analyst - Developer

• Jun 2022 - Present

Server

• Jan 2017 - Present

As a part-time catering team member, we always work in teams to serve food at events like weddings, charity dinners or corporate lunches, giving the utmost attention to detail and customer service • Service Types Used: two-hand, buffet, or family-style • Main Responsibilities: Set tables & service counters, and stock the bars; fill and place ice-waters; help prepare food; know the menu for each event and be prepared to answer specific dietary questions, or know where to get the answer; pass appetizers; lead service teams to make sure guests receive the meal they requested; serve the food based on the style requested; make sure water glasses are full; be available to answer guest questions; clear tables and keep all guest areas clean; pass deserts and/or late meals; make sure venue is left spotless before packing up for the night. Show less

Software Engineer

• Jun 2021 - May 2022

AdCritter's mission is to help small businesses win by providing software tools that allow users to build and customize Internet, TV and billboard advertisement campaigns. As a Software Engineer, I am responsible for: • Maintaining and improving app architecture to provide customers an intuitive user experience to build their own Internet (non-social media), billboard, and TV advertisement campaigns • Designing, developing, testing, ensuring browser compatibility using React, Microsoft SQL Server and Microsoft .NET, C#, ASP.NET MVC, Jest and Puppeteer • Served as the team's Scrum Master, as we transitioned into Agile practices • Worked closely with team members to create consistent, reusable, and maintainable code • Create documentation for AdCritter processes Show less

Junior Full Stack Developer

• Sep 2020 - May 2021

NSS's Full Stack boot camp is an immersive, fully virtual, six month program designed to give me and my classmates the skills required to enter the job market as a junior level web developer. • Front End: HTML, CSS, JavaScript, GitHub, Git • Group projects using the SCRUM method to plan the project, assign tasks and build individual components • Back End: C#, .Net NSS's Full Stack boot camp is an immersive, fully virtual, six month program designed to give me and my classmates the skills required to enter the job market as a junior level web developer. • Front End: HTML, CSS, JavaScript, GitHub, Git • Group projects using the SCRUM method to plan the project, assign tasks and build individual components • Back End: C#, .Net

Owner

• Jan 2020 - Sep 2020

In the months leading up to the pandemic, I worked towards launching an online women's clothing boutique, initially featuring accessories, then adding athleisure, with the intent of eventually adding a full clothing line. As a result of having to launch in the pandemic, it was not possible to keep the store open. • Social Media Marketing - Instagram, Facebook & Pinterest • Email Marketing - FloDesk • Sales & Customer service • Website development - Shopify • Order Fulfillment • Accounting - QuickBooks & Excel Show less

High School Curriculum Sales Advisor

• Mar 2015 - Dec 2019

• Average growth in sales of 35% year over year, from 2015 - 2019 • Reach out to teachers and administrators by calling and emailing them directly, to determine what the school's goals around financial literacy were, and then see if it made sense to help the school adopt the Foundations In Personal Finance curriculum for their students • 2018-2019: tasked with special project, Proclamation 2019, that resulted in personally bringing the department more than $1Million in sales, serving 450 districts in Northern Texas and reaching more than 70,000 students with this curriculum • Abundance of experience in serving a variety of territories, totaling 16 states & the international market; serving at all levels within the education industry from highly influential Superintendents to teachers leading the conversation on personal finance in the classroom • Strategically leading every district to reach every student with an education in personal finance, when the national standard is to offer personal finance as an elective • Consistent commitment to learning and improving every aspect of the sales process through a dedication to sales training, actively seeking out new books to read and podcasts to learn from • Actively seeking out the abundance of wisdom within Ramsey Solutions by consistently meeting with organizational and sales leaders, in order to grow professionally • +Four year history of serving my states, my schools, and my teachers with unparalleled excellence that teachers do not experience with any other vendor in the industry Show less

Marketing Coordinator Intern

• Oct 2014 - Apr 2015

• Grant writing- seek out partnerships with companies that are dedicated to serving the community, in order to generate and sustain the funding of ONU • Brought in 30% of funds for major fundraising event: Cocktails for a Cause and Hero's Dinner Show • Create surveys, research and analyze data to better serve the Veterans in the program • Create promotional media such as PowerPoint Presentations, Blogs, and help maintain website • Assist in the operation of organization and promotional events Show less

Assistant Manager

• Oct 2012 - Feb 2015

• Driving source behind exceeding sales goals; leading the district in sales with an increase of 2% over LY in 2014 • Consistently a top ten store in the company for UPT in 2013 & 2014 • Developed training program for new and seasoned employees to be up to date on all pertinent company information • High energy individual, who specializes in boosting morale, motivation and coaching • Interview, hire, give orientation, complete new hire paperwork, and train all employees • Schedule, and control payroll to increase revenue • Profit strategist: develop fashion events to create excitement and build customer rapport, create competitions in store to drive sales • Consistently leading by example, working with customers to build outfits and boost sales, tackle visual tasks, work on sales floor to maintain the visual integrity of the store • Proactively reducing shrink by processing damages and engaging potential shop lifters to turn them into customers Show less

Management Trainee

• Mar 2012 - Oct 2012

• Independently increased profits at a satellite office by 14% • Proactively increased reservations made at location, to increase fleet size by about ten cars • Responsible for the maintenance of a 40-50 car fleet • Built customer rapport by educating guests on car features, coverage options, fuel perks and upgrades • Marketed brand to local businesses to build new business to business relationships • Independently increased profits at a satellite office by 14% • Proactively increased reservations made at location, to increase fleet size by about ten cars • Responsible for the maintenance of a 40-50 car fleet • Built customer rapport by educating guests on car features, coverage options, fuel perks and upgrades • Marketed brand to local businesses to build new business to business relationships

Assistant Manger

• May 2011 - Mar 2012

• Trained and motivated employees to work with a sense of urgency and to give excellent customer service • Established a phenomenal customer experience, built rapport and increased sales • Specifically hired to boost moral, and achieved this goal within one month • Executed processing of store damages • Organized and maintained store filing system • Completed markdown plans • Daily Cash handling and depositing • Trained and motivated employees to work with a sense of urgency and to give excellent customer service • Established a phenomenal customer experience, built rapport and increased sales • Specifically hired to boost moral, and achieved this goal within one month • Executed processing of store damages • Organized and maintained store filing system • Completed markdown plans • Daily Cash handling and depositing

Tour Guide

• Mar 2005 - May 2011

• Expert public speaking and interpersonal skills developed by leading diverse tour groups through passageways of Howe Caverns • Exceeded guest's expectations, and trained and mentored new guides to do the same • Instrumental to the development of the Adventure Tour: created wow-features, dialogue, and trained others to guide people through caves unseen in over 100 years • Trained in most departments of Howe Caverns • Expert public speaking and interpersonal skills developed by leading diverse tour groups through passageways of Howe Caverns • Exceeded guest's expectations, and trained and mentored new guides to do the same • Instrumental to the development of the Adventure Tour: created wow-features, dialogue, and trained others to guide people through caves unseen in over 100 years • Trained in most departments of Howe Caverns

Marketing Intern

• May 2009 - Aug 2009

• Wrote media advisories and press releases to promote fundraisers and events • Assisted Director of Development during company meetings, daily tasks and with media relations • Maintained Facebook and Twitter accounts • Wrote sections of company News Letter • Wrote media advisories and press releases to promote fundraisers and events • Assisted Director of Development during company meetings, daily tasks and with media relations • Maintained Facebook and Twitter accounts • Wrote sections of company News Letter