Charlotte Pihl

Head of Group PMO at Forenede A/S
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen Metropolitan Area, DK
Languages
  • Engelsk -
  • Dansk -

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Credentials

  • ITIL Intermediate Examination - Service Design
    Westergaard A/S
    Apr, 2015
    - Oct, 2024
  • PRINCE2
    Mentorix ApS
    Feb, 2015
    - Oct, 2024
  • LEAN IT
    Implement Consulting Group
    Jan, 2014
    - Oct, 2024
  • Change Management / ADKAR: A Model for Change in Business, Government and Community
    Prosci
    Jan, 2013
    - Oct, 2024
  • IPMA, International Project Management Association
    Dansk Projektledelse
    Jan, 2010
    - Oct, 2024
  • ITIL Foundation v3
    CFN People
    Jan, 2009
    - Oct, 2024

Experience

  • Forenede Koncernen
    • Denmark
    • Facilities Services
    • 1 - 100 Employee
    • Head of Group PMO
      • May 2021 - Present

      Koncern PMO & Projektledelse Strategisk Transformation, AMBITION ‘24 Care/Omsorg & Service Over 200.000 mennesker mærker hver dag, hvordan Forenede gør forskel. I Danmark og i Sverige arbejder over 9000 medarbejdere hver dag med omsorg på social- og sundhedsområdet, og de yder service som rengøring, kantineløsninger og ejendomsdrift. Vi er en stolt og erfaren, familieejet virksomhed. Vi insisterer på at levere markedets bedste omsorgs- og serviceløsninger. Koncern PMO & Projektledelse Strategisk Transformation, AMBITION ‘24 Care/Omsorg & Service Over 200.000 mennesker mærker hver dag, hvordan Forenede gør forskel. I Danmark og i Sverige arbejder over 9000 medarbejdere hver dag med omsorg på social- og sundhedsområdet, og de yder service som rengøring, kantineløsninger og ejendomsdrift. Vi er en stolt og erfaren, familieejet virksomhed. Vi insisterer på at levere markedets bedste omsorgs- og serviceløsninger.

  • Coop Danmark
    • Denmark
    • Retail
    • 700 & Above Employee
    • Head of Programme PMO (SAP)
      • May 2017 - Apr 2021

      ▪️ SAP Programme Management, Head of PMO ▪️ Coop Strategy Programme, PMO Manager Transformation Programme/Business Development: Support Coop Executive Management establishing and executing the Transformation programme "Strategy 2018-2020" ▪️ Retail-IT Programme, PMO Manager Coop Danmark A/S is Denmark's leading consumer goods retailer. We are a cooperative, owned by 1.8 million members. Coop operates the retail chains Kvickly, SuperBrugsen, Dagli’Brugsen, Coop.dk Shopping, Coop.dk MAD and the subsidiaries fakta A/S and Irma A/S. Coop Danmark and the subsidiaries have 40,000 employees. Show less

  • Nordea
    • Finland
    • Banking
    • 700 & Above Employee
    • Head of PMO
      • Aug 2016 - Apr 2017

      Wholesale Banking and Capital Markets IT PMO ▪️ Portfolio management ▪️ IT Committee, support & strategic alignment ▪️ Project management community ▪️ Capacity management ▪️ Advisory THE COMPANY Nordea is the largest financial services group in the Nordic region and one of the biggest banks in Europe. We want to make a real difference - for our customers and for the communities in which we operate - by sharing our broad expertise based on 200 years in the banking business. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th largest economy in the world. Show less

  • Pandora
    • Denmark
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Head of IT Delivery Management - Business IT
      • Aug 2014 - Jul 2016

      AUGUST 2015 Director/Head of IT Delivery Management / "Business IT" related to Plan & Build Manager for three teams; Business Relationship Management (BRM), IT Architecture and Change Management. Responsible for: ▪️ IT Project Portfolio Management ▪️ IT Delivery Management (Demand Management and Project & Change execution) ▪️ IT Governance ▪️ Global IT Council etc. FEBRUARY 2015 Manager/Internal consultant, IT Governance Responsible for: ▪️ IT & Service Governance ▪️ Global IT Council (establishment and management) ▪️ Contribute to IT benchmarking ▪️ Improving IT processes and standards ▪️ Senior Management support and advisory AUGUST 2014 Manager, Project & Service Management Office Responsible for: ▪️ IT Project Managers ▪️ Project Management methods, training etc. ▪️ Establish and implement IT Service Management ▪️ Improve processes supporting critical IT Business Services Inspired by best practice; ITIL, CobiT, PRINCE2 and LEAN THE COMPANY PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through approximately 9,300 points of sale, including more than 1,800 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 16,700 people worldwide of whom approximately 11,000 are located in Gemopolis, Thailand, where the company manufactures its jewellery. PANDORA is publicly listed on the NASDAQ Copenhagen stock exchange in Denmark. In 2015, PANDORA’s total revenue was DKK 16.7 billion (approximately EUR 2.2 billion). www.pandora.net - www.pandoragroup.com Show less

  • LEO Pharma
    • Denmark
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Project Office Manager - Project & Portfolio Management
      • Jun 2010 - Jul 2014

      ▪️ Establish and manage PMO ▪️ Demand & Project Portfolio Management ▪️ IT Governance ▪️ Organizer of Strategic IT Investment Board ▪️ SME and Change Agent (SAP Programme) ▪️ Project Excellence (execution, methods & tools) ▪️ Etc. LEO Pharma is a global healthcare company helping people achieve healthy skin. Leo Pharma is headquartered in Denmark, and was founded in 1908 and is owned by the LEO Foundation. ▪️ Establish and manage PMO ▪️ Demand & Project Portfolio Management ▪️ IT Governance ▪️ Organizer of Strategic IT Investment Board ▪️ SME and Change Agent (SAP Programme) ▪️ Project Excellence (execution, methods & tools) ▪️ Etc. LEO Pharma is a global healthcare company helping people achieve healthy skin. Leo Pharma is headquartered in Denmark, and was founded in 1908 and is owned by the LEO Foundation.

  • Lundbeck
    • Denmark
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Project Manager
      • Apr 2004 - May 2010

      General Project experience:▪️Manage projects within the given time-, budget- and resource frame▪️Motivating and leading the team▪️Continuously focus on proactive handling of risks▪️Secure commitment to the solution▪️Responsible for budget, reporting and communication to stakeholders.▪️Secure compliance with guidelines and procedures▪️Business and IT understanding in a way to understand the business processes being transformed into solutions.SAP Project/Programme experience:SAP implementation and upgrade (Programme PMO)SD, MM, WM, EP, ISA/eCommerce, EDI, QM, WF, DMS, HR, Solution Manager and TDMSLatest: Project Management Office (PMO)- General IT Project, Portfolio and Resource Management- Project Management Methodology (PMI) Show less

    • SAP Programme Administrator ('01-'03) & Internal Consultant ('03-'04)
      • Nov 2001 - Mar 2004

      SAP Implementation - Programme Management Office (PMO)After the implementation, I acted as Internal Consultant by supporting the establishment of the SAP Competence Center (new IT Function in Group IT).

  • Royal Scandinavia A/S (Royal Copenhagen, Holmegaard, Georg Jensen, Orrefors and Kosta Boda)
    • Copenhagen
    • HR, Development ('98-'99) and IT, ERP Programme PMO ('99-'01)
      • Aug 1998 - Oct 2001

      HR department: Responsible for employee development etc. IT department: Project Coordinator, ERP Implementation programme in Denmark and Sweden (System: IBS) Current websites: www.royalcopenhagen.com www.holmegaard.com/ www.georgjensen.com www.orrefors.se/en www.kostaboda.com/ HR department: Responsible for employee development etc. IT department: Project Coordinator, ERP Implementation programme in Denmark and Sweden (System: IBS) Current websites: www.royalcopenhagen.com www.holmegaard.com/ www.georgjensen.com www.orrefors.se/en www.kostaboda.com/

  • NESA / SK Power (DONG Energy / Ørsted)
    • Copenhagen
    • Trainee
      • Aug 1996 - Aug 1998

      All-round trainee (HQ support function, HR and Corporate Communication) All-round trainee (HQ support function, HR and Corporate Communication)

Education

  • Dansk Industri / DI
    Advanced Leadership / Videregående Lederuddannelse, Leadership and Management
    2016 - 2016
  • Peak
    P3O Foundation
    2012 - 2012
  • Copenhagen University College of Engineering
    Diplomuddannelse, Project Management
    2004 - 2007
  • Copenhagen Business
    Merkonom, Marketing & Project Management
    1997 - 2002
  • Lyngby Uddannelsescenter
    Højere Handelseksamen (HHX)
    1993 - 1996

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