Experience

ParcelShield Holdings, LLC

• United States
• Software Development
• 1 - 100 Employee

• Senior Sales Operations Manager

  • Jul 2023 - Present

  • Functions as Salesforce CRM, system administrator• Responsible for preparing, negotiating, and reviewing company contracts, including sales and business partnerships• Leads sales operations functions• Oversee the sales pipeline and forecasting • Support the sales team on quote processes, pricing, configuration, and terms• Leads development, analysis and calculation for performance plans• Collects, compiles, analyzes, and reports Sales data and evaluates and implements processes related to cross functional Sales Operations• Develops, evaluates, and implements Sales Operations dashboards in SFDC and Excel• Provides timely turn-around on ad-hoc analysis• Assists senior management in making financial, operational, or policy decisions through the provision of information• Develops and maintains tools and reports for month end and quarterly review • Responsible for selecting, implementing, and managing sales automation tools• Work with sales leadership to develop organizational goals Show less

• Decision Support Manager

  • Apr 2021 - Jul 2023

  Functions as liaison between commercial team and multiple teams including finance, customer service, operations, product development, account management and executive leadership.• Functions as Salesforce CRM system administrator• Leads sales operations functions• Works with finance and leadership to oversee commission plans• Collects, compiles, analyzes, and reports sales data and evaluates and implements processes related to cross functional Decision Support.• Develops, evaluates, and implements programs and dashboards in SFDC and Excel.• Provides timely turn-around on ad-hoc analysis• Develops and maintains tools for month end review for the leadership team and the Board Show less



Greenway Health

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Strategy Planner

  • May 2019 - Apr 2021

  Established a partnership with key stakeholders including regional sales leadership, marketing and FP&A to develop a compelling strategy to achieve the required financial targets. This included: - Led biweekly Deal Desk Meetings - Worked with the CFO to develop a new deal review form that accurately summarized: deal circumstances, contract value, total gross margin, breakeven analysis and legal amendment requests.- Maintained admin control over sales enablement tools - Developed custom salesforce dashboards on forecast and pipeline for the VP of Sales and VP of Sales Operations- Provided analysis on sales activity data and suggested process improvements - Developed sales campaigns for net new and customer sales teams Show less

• Sales Operations Analyst

  • Jan 2018 - May 2019

  Responsible for supporting the customer sales and net new sales teams. This included the following: - Oversaw the implementation and training of Salesloft within Greenway Health. This entailed: - Leading weekly meetings with members of the sales leadership team and IT to address issues and increase adoption of the engagement platform. - Developing custom Salesforce reports to analyze user adoption and call volume. - Training all new hires on Salesloft. - Acting as a POC for Greenway employees to answer all Salesloft related questions and concerns. - Meet with Salesloft customer success managers to address growth plans- Developed sales campaigns with sales leadership. This included generating email templates and call scripts to distribute to the sales team.- Attended all bi-weekly deal desk meetings and kept track of all proposed changes to the customer quote. I would then update the quote in our quoting system. - Worked with the manager of sales systems to provide accurate data and reports essential to sales operations, sales pipelines, territory management, sales quoting and product management. Show less



Health First

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Development Intern

  • May 2017 - Aug 2017

  Developed and presented Excel reports investigating the following areas in relation to provider development: sales team call volume, overall surgical growth, service line growth and referrals. I attended all sales team meetings and growth planning meetings. Additionally, I prepared training materials for the new provider relations team and developed the account distribution and scheduling. Developed and presented Excel reports investigating the following areas in relation to provider development: sales team call volume, overall surgical growth, service line growth and referrals. I attended all sales team meetings and growth planning meetings. Additionally, I prepared training materials for the new provider relations team and developed the account distribution and scheduling.



Tampa International Forest Products, LLC

• United States
• Wholesale
• 1 - 100 Employee

• Commodity Trader/Sales Team Support

  • Jun 2014 - Jul 2016

  Lumber Trader: Grew my business and built long-lasting partnerships with customers. I achieved this through making approximately 50 outbound calls a day. Additionally, I developed brand awareness for import products from Brazil through marketing materials and sales calls. Trading Assistant/Analyst: Worked as an assistant to the president in a fast-paced sales environment. Focused on account management and helped develop a market segmentation strategy. Created and analyzed excel reports on active and inactive accounts to find areas of improvement. Show less



Museum of Science & Industry (MOSI)

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Marketing Intern

  • Jan 2014 - Apr 2014

  - Wrote press releases for events happening at MOSI - Attended all marketing events held at MOSI and Tampa Bay area - Learned the inner workings of a marketing/public relations department - Further developed writing skills and management skills - Assisted with social media posts and updates - Composed original blog posts for social media sites - Wrote press releases for events happening at MOSI - Attended all marketing events held at MOSI and Tampa Bay area - Learned the inner workings of a marketing/public relations department - Further developed writing skills and management skills - Assisted with social media posts and updates - Composed original blog posts for social media sites



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Marketing Assistant in IT department

  • Jun 2012 - Aug 2012

  KIP Summer Internship: Led center-wide marketing and outreach efforts for Microsoft SharePoint 2010. Took additional training on Microsoft products. Additionally supported the KSC External Relations Division in the preparations and execution for the Minority Student Education Forum. KIP Summer Internship: Led center-wide marketing and outreach efforts for Microsoft SharePoint 2010. Took additional training on Microsoft products. Additionally supported the KSC External Relations Division in the preparations and execution for the Minority Student Education Forum.



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Assistant to the Chief Financial Officer

  • Jun 2010 - Aug 2010

  KIP Summer Internship: Coordinated many diverse projects. Managed all front office functions independently while the Office Automation employee was on leave. Handled all logistics, scheduling, and communication tools for the KSC OCFO and staff. KIP Summer Internship: Coordinated many diverse projects. Managed all front office functions independently while the Office Automation employee was on leave. Handled all logistics, scheduling, and communication tools for the KSC OCFO and staff.