Rich Markey

Leader of ICT and Data Systems at Sheldon School
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English -

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Credentials

  • ITIL v3
    -
    Jul, 2015
    - Oct, 2024
  • MCP
    Microsoft
    Sep, 2008
    - Oct, 2024

Experience

    • United Kingdom
    • Education
    • 1 - 100 Employee
    • Leader of ICT and Data Systems
      • Aug 2022 - Present

    • Network Manager
      • Mar 2018 - Aug 2022

      Leader of IT with strategic and operational responsibility for all IT based systems.- Completed the migration of all end user storage to the cloud, utilising MSFT OneDrive, Stream, SharePoint and Teams for 2000 users.- Introduced MSFT Teams as a primary collaboration platform for departments, faculties and classes with full integration with the school MIS.- Introduced online workflows to enhance internal business process using Power Automate and Power Apps.- Enhanced school security by harnessing the MSFT Security and Compliance feature set.- Migrated all physical servers to a virtual platform with integration to MSFT Azure.

  • turn IT on
    • Wiltshire
    • Head of Technical and MIS Support
      • Sep 2016 - Mar 2018

      Head of Technical and MIS Support Delivering a range of technical expertise, products and support to approximately 500 schools across the UK. Head of Technical and MIS Support Delivering a range of technical expertise, products and support to approximately 500 schools across the UK.

  • Thomas Deacon Academy
    • Peterborough, United Kingdom
    • Assistant Vice Principal (IT & Systems Director)
      • Jun 2014 - Aug 2016

      Senior leader at one of the largest Academies in the country, providing services for over 2500 users. - Offering guidance and advice to the leadership teams and the Governing Board. Setting strategic goals, defining security policies and ensuring that systems are in-line with core business objectives - Replaced 1000 PC’s with Thin Clients within a 6 month period providing significant cost/environmental savings on power consumption - Delivered a combination of Citrix VDI, RDS Session and remote applications to a range of end users - Converged disparate server and storage solutions onto multi-tiered storage environment using Hyper-V and VMWare - Replaced obsolete networking topology providing resilient cores, 100 switches (1GBps) Cisco Unified communications (300 phones) and 100 wireless access points across multiple sites - Replaced and consolidated disparate and limited Management Information Systems with a centralised solution improving availability, responsiveness, and consistency of data - Re-organised IT Services to be customer focused with a clear service delivery strategy using ITIL

    • IT Director (Assistant Principal)
      • Jul 2010 - Apr 2014

      IT Director with strategic and operational responsibility for all IT based systems.- Delivered a complex £10 million refurbishment of the Havant Academy, including the design and implementation of a £1.2 million cutting edge IT and telecommunications solution- Managed a rapid implementation of a complete IT solution including a one to one device rollout for 600 end users- Drove business improvements by implementing the latest technologies that are robust, efficient, scalable and exceeded all user requirements- Created and championed a professional ethos within my teams, leaving a legacy of highly trained and motivated staff, capable of excelling within an environment of fast-paced change- Collaborated with the Microsoft UK Education Team and currently act as a Global Pathfinder by supporting other educational establishments Microsoft Global Pathfinder- Upskilled staff empowering them to be innovative with the use of technology

    • IT Director
      • Jul 2010 - Apr 2011

      IT Director with strategic and operational responsibility for all IT based systems.

    • IT Manager
      • Sep 2008 - Sep 2010

      IT Services team leader responsible for all IT based systems. - Managed all IT services provided within the school and was an early adopter of server virtualisation. Delivery of Hyper-V virtual servers, HP network RAID storage to 1300 users on 700 PCs - Implemented and administered VMware and Hyper-V solutions to deliver in house and hosted IT services - Provided revenue streams by delivering hosted services to partner schools - Widened the IT service management capabilities by introducing SCCM, SCOM, SCVMM and SCDPM to enable a 99% uptime of services - Produced a case study with the Microsoft UK Education Team which focused on the benefits of Hyper-V and VMware as virtual infrastructure solutions

  • The Petersfield School
    • Petersfield (Hampshire)
    • ICT Technician
      • Jul 2005 - Jul 2007

      Responsible for providing 1st and 2nd line support for a range of software and hardware solutions. Responsible for providing 1st and 2nd line support for a range of software and hardware solutions.

  • Bournemouth and Poole College
    • Bournemouth, United Kingdom
    • ICT Technician
      • Aug 2002 - Jul 2004

      Provided 1st and 2nd line support to a range of end users Provided 1st and 2nd line support to a range of end users

Education

  • Bournemouth University
    Bachelor of Science, Business Information Technology
    2001 - 2005
  • Neville Lovett
    1993 - 1998

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