Operations Coordinator/ Office Manager

• Sep 2018 - Present

Employability & Projects Lead

• Apr 2017 - Aug 2018

Managing and developing the delivery of high quality education and training to employers, adults and young people in the community by effective use of various funding streams and project funding. Representing Sussex Skills Solutions, Sussex Coast College and Sussex Downs College at events and in the community to promote and encourage inclusion and widened participation through an understanding of local issues and needs.Providing opportunities to test and trial new models of delivery and feed core funded work.Working with colleagues to collect, collate, analyse and interpret market intelligence and internal data to make judgements about performance and predict trends.Monitoring projects, maintaining records and preparing performance reports for internal and external stakeholders.Supporting Tutors and External Trainers on a day to day basis and assessors to ensure that they are performing effectively to meet agreed targets and objectives.Working closely with relevant departments within the colleges to ensure internal policies and procedures are adhered to; that publicity and marketing strategies are appropriate; and all external validations, audits and inspections receive the best possible outcomes. Show less

Tutor

• Sep 2016 - Mar 2017

Created and developed high quality ICT and Employability courses reflecting the needs of the customer, their current educational level and their learning style. These courses combined the knowledge required for navigating through the current job market with the practical skills needed to apply for applicable roles.Held responsibility for monitoring and reporting on course performance to the Directorate and partners.Tasked with seeking out new delivery opportunities within the Sussex area, liaising with potential and existing training venues and referral partners.Worked closely with the Apprenticeship team to maximise progression opportunities for learners. Show less

Tutor

• Dec 2015 - Jul 2016

Liaised with stakeholders and partners to maximise the number of customers accessing support and training within the centre and ensure successful contract delivery. Created and developed course outlines, liaised with the Examinations team to ensure all delivery met with workbook criteria and that exams were registered and invigilated correctly. Delivered high quality training programmes in IT and Employability to learners from different backgrounds and levels of support need. Responsible for locating new premises, assessing suitability and coordination of the relocation of furniture, staff, resources and utility contracts. Show less

Centre Manager

• Jul 2014 - Oct 2015

Day to day management of the training centre and staff; ensuring all Health & Safety, First Aid, Equality & Diversity, and Safeguarding policies are adhered to; overseeing Course provision, referrals and customer feedback; developing and maintaining relationships with external agencies; delivering a scheduled course programme and enabling ad hoc additions to this in order to reflect local needs; meeting requirements of multiple learning delivery contracts.

Data Management Performance Administrator

• Jun 2014 - Jul 2014

Maximising course enrolments, providing a 1-2-1 support service to jobseekers, ongoing data management for learners who are on-programme or have completed their training, co-ordinating Job Outcomes, providing administrative support to regional outreach staff and overseeing the reception facility within the Brighton training centre.

Work Based Learning Data Supervisor

• Sep 2011 - Apr 2014

Managing Learner and Employer data for provision within the City Business Skills department - responsible for production of management information reports, supporting the college skills advisors and assessors as well as meeting funding contract requirements. Managing Learner and Employer data for provision within the City Business Skills department - responsible for production of management information reports, supporting the college skills advisors and assessors as well as meeting funding contract requirements.

Business Process Consultant

• Oct 2009 - Aug 2010

Management of an electronic contract database system from inception through to implementation, ongoing review and adaptation that enabled the organisation to monitor and analyse external funding streams against internal performance. Management of an electronic contract database system from inception through to implementation, ongoing review and adaptation that enabled the organisation to monitor and analyse external funding streams against internal performance.

Business Support Manager

• Jul 2001 - Oct 2009

Management of the administration department for a national housing association with responsibilities for internal housing management functions, external Supporting People reporting and the annual Regulatory Statistical Return as well as the provision of all other business support functions to the Directorate, Head Office and local teams.

Learning & Development Officer (secondment)

• Oct 2007 - Mar 2008

Co-ordination of an in-house training programme to address the IT learning needs of the organisation. The main aims of the project were to assess existing computer skills of staff, create and deliver a tailored programme for 650 learners nationally, manage an allocated budget and assess the improvements made.