Soporte al departamento comercial en Telefónica Global Solutions

• Aug 2021 - Present

Retail Sales Supervisor

• Jan 2020 - Jul 2021

Professional Shop Assistant

• Jun 2019 - Jan 2020

- Receiving, processing and organizing shipments and deliveries accordingly.- End of day, cashing up, sending emails to management.- Processing customer payments using the shop’s Point of Sale (POS) system.- Assisting, helping and resolving customer problems.

Travel Assistant. Erasmus Programme

• Jan 2019 - Jun 2019

- Selling touristic programmes and services to potential clients through phone calls and email campaigns. - Dealing with programme planning. - Interacting directly with potential, new and existing suppliers in order to set up agreements or make bookings. - Looking after and assisting incoming groups of students. - Welcoming tourists and students at the airport and accompanying them throughout London. - Selling touristic programmes and services to potential clients through phone calls and email campaigns. - Dealing with programme planning. - Interacting directly with potential, new and existing suppliers in order to set up agreements or make bookings. - Looking after and assisting incoming groups of students. - Welcoming tourists and students at the airport and accompanying them throughout London.

Recepcionist

• Apr 2018 - Jul 2018

- Maintain check-in and check-out registers. - Managing revenues. Preparing bills and taking payments. - Schedule and confirm appointments and maintain event calendars. - Answering, forwarding, and screening mails and phone calls in a professional manner. - Assisting with a variety of administrative tasks including copying, taking notes, making travels plans, etc. - Managing TimeShareWare. - Maintain check-in and check-out registers. - Managing revenues. Preparing bills and taking payments. - Schedule and confirm appointments and maintain event calendars. - Answering, forwarding, and screening mails and phone calls in a professional manner. - Assisting with a variety of administrative tasks including copying, taking notes, making travels plans, etc. - Managing TimeShareWare.

Teacher of private English lessons

• Sep 2017 - Apr 2018

- Scheduling classes and planning instructional contents focused on the student. - Following up: establish, correct and evaluate tasks. - Motivating and teaching study skills. - Scheduling classes and planning instructional contents focused on the student. - Following up: establish, correct and evaluate tasks. - Motivating and teaching study skills.