Experience

Vehlo

• United States
• Software Development
• 1 - 100 Employee

• Scrum Master

  • Oct 2023 - Present

  Thank you Tek Systems for helping me land an amazing opportunity with Vehlo. Working with Agile teams to coach product owners and developers I have experience mentoring and coaching development teams both on-shore and off-shore in Salesforce. Assisted the stakeholders in writing user stories and writing great acceptance criteria I modeled and facilitated the Scrum process, which included conducting stand-up meetings, planning sessions, and PI sessions. To ensure efficient… Show more Thank you Tek Systems for helping me land an amazing opportunity with Vehlo. Working with Agile teams to coach product owners and developers I have experience mentoring and coaching development teams both on-shore and off-shore in Salesforce. Assisted the stakeholders in writing user stories and writing great acceptance criteria I modeled and facilitated the Scrum process, which included conducting stand-up meetings, planning sessions, and PI sessions. To ensure efficient progress in the project, it is important to manage the capacity and speed of the sprints. I conducted retrospectives and demo sessions for the product owners. Manage the board with JIRA, Lucid App and Confluence with Office 365. Show less



Aveshka, a Softtek Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Salesforce Scrum Master / Program Manager

  • Sep 2023 - Nov 2023

  Remote I had an amazing experience working with Aveshka. I was working on a new federal contract program and was responsible for planning its execution. Throughout the project, I collaborated with various federal stakeholders and introduced agile methodologies, along with agile scrum processes and ceremonies, to streamline the project delivery process. Worked with stakeholders to repurpose an existing technology to meet new requirements for MVP in Salesforce.



Rewired.one

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Agile Project Manager - Part Time / Remote / Contract

  • Sep 2023 - Oct 2023

  Agile Project Manager



Cisco

• United States
• Software Development
• 700 & Above Employee

• Technical Agile Coach

  • Mar 2023 - Sep 2023

  Remote Happy to announce that I am through Experis IT working as an Agile Coach with Cisco. * Coached team members and Agile members including Scrum Masters and Product Owners * Fully terraformed and transformed the GCC and other teams into a agile transformation * Managed teams and ops stack licensing for the various federal ops stack to be in flight. * Worked closely with the Product Manager on level setting stories and Epics * Provided reporting in JIRA Cloud, JIRA Align and used… Show more Happy to announce that I am through Experis IT working as an Agile Coach with Cisco. * Coached team members and Agile members including Scrum Masters and Product Owners * Fully terraformed and transformed the GCC and other teams into a agile transformation * Managed teams and ops stack licensing for the various federal ops stack to be in flight. * Worked closely with the Product Manager on level setting stories and Epics * Provided reporting in JIRA Cloud, JIRA Align and used Confluence to document processes. * Provided overall support for the GCC and FedRAMP Federal Ops Stack for Cisco. * Provided Business Agility transformation support for business units being onboarded. * Supported under OneX provided overall transformation support. Atlassian Tools | JIRA Cloud | JIRA Align | Lucid | Miro | WebEx | Office 365 | Sharepoint Show less



PODS

• United States
• Consumer Services
• 700 & Above Employee

• Technical Salesforce Scrum Master - (Contract/ Remote)

  • Mar 2022 - Mar 2023

  Coeur d'Alene, Idaho, United States * Facilitated the transformation of the business to an agile and collaborative approach and guided teams in product roadmap planning, execution, and release management. * Assisted in leading the company from a waterfall methodology to agile. * Managed (two squads) salesforce development teams and eCommerce teams. * Installed SAFE and conducted PI Planning sessions * Train teams on the Agile Manifesto and was the go-to authority on Agile / Scrum. * Train Agile teams and boost… Show more * Facilitated the transformation of the business to an agile and collaborative approach and guided teams in product roadmap planning, execution, and release management. * Assisted in leading the company from a waterfall methodology to agile. * Managed (two squads) salesforce development teams and eCommerce teams. * Installed SAFE and conducted PI Planning sessions * Train teams on the Agile Manifesto and was the go-to authority on Agile / Scrum. * Train Agile teams and boost overall efficiency by 35% * Designed automated Agile Sprint processes and conducted stand-up meetings to ensure the timely delivery of projects. * Improved monthly customer onboarding time by 35%, increased customer satisfaction score by 20% and decreased customer case churn rate by 15%. * Facilitated/coached agile ceremonies and user acceptance testing (UAT) sessions to guarantee product met design specs. * Implemented metrics to measure team performance and track process metrics. * Utilized scrum task boards to track progress, provide visibility, and make the team aware of their roles and responsibilities. * Prioritized tasks with stakeholder agreement based on value and risk. * Conduct all the Scrum Ceremonies and manage the board with Azure DevOps Show less



CGG

• France
• Technology, Information and Internet
• 700 & Above Employee

• Jira Atlassian Agile Consultant - (Freelance/Contract/Remote)

  • May 2022 - Jul 2022

  Coeur d'Alene, Idaho, United States * Leveraged Atlassian tools for project tracking by creating custom dashboards and reports, increasing visibility and structure for project management and status updates. * Configured JIRAto chart project progress and performance metrics, including velocity and cycle times, resulting in improved resource allocation and project completion timeframes by 20% * Train a PMO team and convert them to use Scrum and Agile. * Teach JIRA and help with the overall transformation of the… Show more * Leveraged Atlassian tools for project tracking by creating custom dashboards and reports, increasing visibility and structure for project management and status updates. * Configured JIRAto chart project progress and performance metrics, including velocity and cycle times, resulting in improved resource allocation and project completion timeframes by 20% * Train a PMO team and convert them to use Scrum and Agile. * Teach JIRA and help with the overall transformation of the team. * Conducted JIRA administration in conjunction with Agile. * Provide leadership on an overall waterfall transformation to Agile and Scrum. Show less



Ignite Retail Technology

• United States
• Consumer Services
• 1 - 100 Employee

• Scrum Master - (Part Time/Remote/Contract)

  • Apr 2022 - Jun 2022

  Coeur d'Alene, Idaho, United States * Guided Scrum Teams and leadership on the overall Scrum and Agile methodology. * My scrum teams were very efficient, highly united, and productive. * Our team delivered the product early, which saved the company 45% in development costs. * Guided team in iterative self-organization, fostered team collaboration, and engaged stakeholders to ensure successful adoptions of Agile/Scrum best practices. * Enabled delivery projects on time, meeting business objectives within budget… Show more * Guided Scrum Teams and leadership on the overall Scrum and Agile methodology. * My scrum teams were very efficient, highly united, and productive. * Our team delivered the product early, which saved the company 45% in development costs. * Guided team in iterative self-organization, fostered team collaboration, and engaged stakeholders to ensure successful adoptions of Agile/Scrum best practices. * Enabled delivery projects on time, meeting business objectives within budget, facilitated sprint planning, and ensured that sprints were completed with a focus on high-quality output. Show less



Certified Laboratories, Inc.

• United States
• Biotechnology Research
• 100 - 200 Employee

• Scrum Agile Project Manger / Scrum Master - (Remote/Contract)

  • Jun 2021 - May 2022

  Spokane, Washington, United States * Led a distributed remote agile team of 20+ engineers in delivering end-to-end product releases incrementally every few weeks.· * Assisted in generating fully Agile Salesforce Teams for our sales team, which increased overall productivity by 45% * ·Worked with and directly mentored the Product Owner with Scrum * ·Instituted Project and Program reporting within JIRA and Confluence. * ·Generated documentation and Agile standards within Confluence. * Enabled the project to ship… Show more * Led a distributed remote agile team of 20+ engineers in delivering end-to-end product releases incrementally every few weeks.· * Assisted in generating fully Agile Salesforce Teams for our sales team, which increased overall productivity by 45% * ·Worked with and directly mentored the Product Owner with Scrum * ·Instituted Project and Program reporting within JIRA and Confluence. * ·Generated documentation and Agile standards within Confluence. * Enabled the project to ship 1.5x faster with a 45% reduction in lead time, boosted productivity by 70% from easier collaboration, and improved team morale and collaboration with the user of retrospectives and frequent stakeholder updates. Show less



Appreciation Financial

• United States
• Financial Services
• 200 - 300 Employee

• Retirement Plan Specialist

  • Feb 2021 - Sep 2021

  Coeur d'Alene, Idaho, United States * Managed the successful implementation of client 401(k) plans, resulting in improved retirement plan efficiency and compliance with ERISA regulations. * Developed long-term relationships with clients providing personalized advice, guidance, and support resulting in 80% customer satisfaction.



Upwork

• United States
• Software Development
• 700 & Above Employee

• Scrum Master - (Contract/Remote/Part-Time)

  • May 2021 - May 2021

  Remote - Hayden Idaho

• Agile Coach / Scrum Master

  • May 2021 - May 2021

  Remote - Hayden Idaho * Developed a system for cross-departmental communication and collaboration, resulting in a 15% improvement in efficiency and a 23% reduction of time-to-market. * Developed and implemented best practices and processes to improve agile team performance and delivery of value, resulting in an improved ability of teams to deliver high-quality features on schedule. * Facilitated organization-wide adoption of agile methodologies, training, and over 50 team members and coaching management team… Show more * Developed a system for cross-departmental communication and collaboration, resulting in a 15% improvement in efficiency and a 23% reduction of time-to-market. * Developed and implemented best practices and processes to improve agile team performance and delivery of value, resulting in an improved ability of teams to deliver high-quality features on schedule. * Facilitated organization-wide adoption of agile methodologies, training, and over 50 team members and coaching management team on Scrum and SAFe processes.



Integrity Marketing Group LLC

• United States
• Insurance
• 400 - 500 Employee

• Annuity Optimization Director

  • Nov 2020 - Feb 2021

  Coeur d'Alene, Idaho, United States * Increased profitability of current annuity products by 26.4% through optimation techniques and improved customer retention rates through optimizing product design. * Constructed optimal retirement income plans by researching complex products such as annuities and life insurance, analyzing customer financial situations, and recommending appropriate products.



KATRE ENTERPRISES

• Senior Developer (contract)

  • Nov 2017 - Feb 2021

  Remote



WEBWORKERME LLC

• United States
• Technology, Information and Internet

• Business Owner

  • Nov 1993 - Feb 2021

• Project Manager - (REMOTE/CONTRACT)

  • May 1993 - Feb 2020

  Remote - Prescott AZ Owned my own business and provided quality web development and software for various clients on contract and in freelance mode.



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• License Insurance Agent

  • May 2020 - Dec 2020

  Spokane, Washington, United States



Cameo Consulting

• United States
• Business Consulting and Services

• Technical Project Manager

  • Jul 2020 - Aug 2020



Secured Investment Corp

• United States
• Real Estate
• 1 - 100 Employee

• Web Developer and Marketing Coordinator

  • Aug 2019 - Dec 2019

  Coeur D Alene, Idaho



Dream In Color

• United States
• Software Development
• 1 - 100 Employee

• Technical Project Manager

  • Jun 2018 - Sep 2018

  Remote



EVENT2

• United States
• Events Services

• PHP Web Developer

  • Apr 2018 - May 2018

  Prescott Valley, Arizona



Center for the Collaborative Classroom

• United States
• Education
• 100 - 200 Employee

• Web Project Manager

  • Aug 2017 - Feb 2018

  Alamedia CA Remotely



SAP

• Germany
• Software Development
• 700 & Above Employee

• Technology Consultant

  • Jul 2016 - Jun 2017

  Phoenix, Arizona Area



Results Direct

• United States
• Information Technology & Services
• 1 - 100 Employee

• HTML Developer

  • Aug 2010 - Jan 2011

  Tucson, Arizona



Food for the Hungry, Inc.

• United States
• Non-profit Organizations
• 700 & Above Employee

• Web Administrator

  • Feb 2007 - Oct 2010



Desert Financial Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Web Designer

  • Aug 2000 - May 2004

  Phoenix, Arizona



Amphenol Network Solutions

• United States
• Telecommunications
• 1 - 100 Employee

• Technical Documentation Specialist

  • Nov 1998 - Jul 2000

  Liberty Lake, Washington, United States Worked at the current Itron building when it was Telect Inc for their ISG Division. Tasked with ISO-9001 documentation and controlled web site for the ISO-9001 audit. Also worked on the integration of building a web application that interacted with VBA and Visio to build custom communication bay drawings and gather a all of materials to spec.