Operations Manager

• Dec 2020 - Present

Business & Maintenance Office Coordinator

• Feb 2019 - Dec 2020

Sales & Marketing Coordinator

• Aug 2017 - Feb 2019

- Coordinate sales process between customer, designer, install office, and general contractor via phone and email communication to create a more seamless experience for the customer. - Design & update all in-store marketing materials, including writing training scripts. - Assist in-store designer with sales process paperwork - Keep CRM software up to date - Provide professional head shots & portfolio images of completed projects as needed. - Coordinate sales process between customer, designer, install office, and general contractor via phone and email communication to create a more seamless experience for the customer. - Design & update all in-store marketing materials, including writing training scripts. - Assist in-store designer with sales process paperwork - Keep CRM software up to date - Provide professional head shots & portfolio images of completed projects as needed.

Business Owner

• Dec 2007 - 2019

- Representing the brand in all client interactions, networking functions and marketing events. - Interpret client needs to generate the most suitable package - Creating and managing proposals & contracts - Design and promotion of all marketing and promotional materials - Handle all invoicing, collection and record maintenance - Manage Social Media (Facebook, Twitter, LinkdIn, etc) - Assist in creating successful networking events within the industry - Representing the brand in all client interactions, networking functions and marketing events. - Interpret client needs to generate the most suitable package - Creating and managing proposals & contracts - Design and promotion of all marketing and promotional materials - Handle all invoicing, collection and record maintenance - Manage Social Media (Facebook, Twitter, LinkdIn, etc) - Assist in creating successful networking events within the industry

Social Sales Manager

• Feb 2017 - Jan 2018

Operations & Sales Manager

• Mar 2016 - Feb 2017

I was the General Manager in charge of the operations and sales for this event facility, bed & breakfast and guest ranch. The venue has been a part of the Sand Springs community since 1999. I oversaw the day to day operations of the facility. I was responsible for bringing in new business through social media, networking, and web/print marketing and advertising. I was responsible for touring potential brides, determining the best packages with customers and creating contracts. I oversaw setup and execution of events, gatherings and overnight stays. I hired, scheduled and managed our staff. I was responsible for purchasing and inventory management.

Expert

• Aug 2015 - Mar 2016

- Consistently maintain top sales numbers for the store - Create loyal owners of our products through excellent customer service and presentation of relevant solutions- Mentor and train new employees- Champion ongoing changes in the store through facilitating training- Maintain the store's strict visual standards- Work with small/medium businesses to provide solutions for growth and integration of technology into their company while introducing new services and relevant applications.

Specialist

• Jun 2014 - Jul 2015