Member

• Apr 2021 - Present

War Room Member

• May 2021 - Present

Member

• Apr 2021 - Present

Sales Hacker Community Member

• Apr 2021 - Present

Senior Account Manager

• Feb 2022 - Jun 2023

Sales Partner

• Nov 2021 - Jan 2022

Business Development Representative

• 2018 - Apr 2021

Business development rep, carrying out sales cycle from cold calls to deal closure and representing Eustralis outside sales initiates. Generated qualified leads beyond expected target every month and most of revenue comes from scalable long-term clients. Identified and developed new business opportunities- expanded to the Western area bringing new clients every month. Present company to potential clients. Run sales cycle from researching prospects to cold calling, in-person… Show more Business development rep, carrying out sales cycle from cold calls to deal closure and representing Eustralis outside sales initiates. Generated qualified leads beyond expected target every month and most of revenue comes from scalable long-term clients. Identified and developed new business opportunities- expanded to the Western area bringing new clients every month. Present company to potential clients. Run sales cycle from researching prospects to cold calling, in-person meeting, pitching, consulting, negotiating and closing deals Show less Business development rep, carrying out sales cycle from cold calls to deal closure and representing Eustralis outside sales initiates. Generated qualified leads beyond expected target every month and most of revenue comes from scalable long-term clients. Identified and developed new business opportunities- expanded to the Western area bringing new clients every month. Present company to potential clients. Run sales cycle from researching prospects to cold calling, in-person… Show more Business development rep, carrying out sales cycle from cold calls to deal closure and representing Eustralis outside sales initiates. Generated qualified leads beyond expected target every month and most of revenue comes from scalable long-term clients. Identified and developed new business opportunities- expanded to the Western area bringing new clients every month. Present company to potential clients. Run sales cycle from researching prospects to cold calling, in-person meeting, pitching, consulting, negotiating and closing deals Show less

Franchise Owner / Operator

• 2015 - 2018

Multi-unit owner/operator of 3 locations, which was grossing approximately over 1 million annually. Implemented efficient business practices, striving for continuous improvement and quality assurance. Developed and implemented marketing campaigns and tracked performance metrics. Addressed customer service issues and ensured high standards. Reviewed franchise performance data, reviewing and adjusting operating procedures as necessary. Hired and trained… Show more Multi-unit owner/operator of 3 locations, which was grossing approximately over 1 million annually. Implemented efficient business practices, striving for continuous improvement and quality assurance. Developed and implemented marketing campaigns and tracked performance metrics. Addressed customer service issues and ensured high standards. Reviewed franchise performance data, reviewing and adjusting operating procedures as necessary. Hired and trained employees and evaluated performance of 8 to 12 employees per location. Supervised daily franchise operations, ensuring compliance with Shipley Policy. Prepared proposals, and vendor and purchasing agreements, strategically negotiating terms and tracking compliance and inventory. Show less Multi-unit owner/operator of 3 locations, which was grossing approximately over 1 million annually. Implemented efficient business practices, striving for continuous improvement and quality assurance. Developed and implemented marketing campaigns and tracked performance metrics. Addressed customer service issues and ensured high standards. Reviewed franchise performance data, reviewing and adjusting operating procedures as necessary. Hired and trained… Show more Multi-unit owner/operator of 3 locations, which was grossing approximately over 1 million annually. Implemented efficient business practices, striving for continuous improvement and quality assurance. Developed and implemented marketing campaigns and tracked performance metrics. Addressed customer service issues and ensured high standards. Reviewed franchise performance data, reviewing and adjusting operating procedures as necessary. Hired and trained employees and evaluated performance of 8 to 12 employees per location. Supervised daily franchise operations, ensuring compliance with Shipley Policy. Prepared proposals, and vendor and purchasing agreements, strategically negotiating terms and tracking compliance and inventory. Show less

Guest Relations Manager

• 2014 - 2015

Provide upscale guest service experiences for clients throughout their stay arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures, including reservations and financial transactions Actively listen to and resolve complaints Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Manage guest relations team (including… Show more Provide upscale guest service experiences for clients throughout their stay arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures, including reservations and financial transactions Actively listen to and resolve complaints Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures Appraise team’s performance and produce regular reports Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience Examine daily duties, assign tasks and check on progress Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings Show less Provide upscale guest service experiences for clients throughout their stay arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures, including reservations and financial transactions Actively listen to and resolve complaints Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Manage guest relations team (including… Show more Provide upscale guest service experiences for clients throughout their stay arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures, including reservations and financial transactions Actively listen to and resolve complaints Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures Appraise team’s performance and produce regular reports Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience Examine daily duties, assign tasks and check on progress Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings Show less