Shermine Ong

Marketing Intern at Pazzion Group
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Professional working proficiency
  • Chinese Professional working proficiency

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Muhammad Fachrizal

Huge curiosity is the phrase that comes to mind when I think about Shermine. She filled the role of Social Media & Design Intern for Kulkul’s Marketing team for 5 weeks in winter holiday. I became her mentor for her internship. She is a fast learner, and did the 3 given projects remarkably well. One of the project was UX designing an app that she started from scratch learning. Keep learning and rocking, Shermine!

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Credentials

  • Develop Your Sales Knowledge and Skills
    LinkedIn
    Nov, 2021
    - Nov, 2024

Experience

    • Singapore
    • Retail
    • 1 - 100 Employee
    • Marketing Intern
      • Jan 2023 - Present

      - Developed and presented mood boards that align with the brand's aesthetics and objectives, while considering feasibility and viability. - Participated in the direction and execution of marketing shoots. - Created content, including copywriting for blog, social media platforms (Instagram, Facebook) and other marketing materials to increase engagement. - Created TikTok videos by conceptualizing, scripting, filming, editing, and posting, using CapCut to enhance brand presence and engagement. - Managed the content calendar for Telegram channel, ensuring that content is delivered on time and meets quality standards. - Stayed up-to-date with the latest trends and best practices in content marketing. Show less

    • Thailand
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • UX/UI Design and Digital Marketing Intern
      • May 2022 - Jul 2022

      - Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces. - Created a site map, wireframes and hi-fidelity designs for partner's app and new product features using Adobe XD. - Developed product requirement documents using Confluence and recommended iterative design changes to IT manager for implementation. - Set up data visualization tools such as Power BI and Tableau for future analytics. - Managed product listings on Lazada Seller Center and MyRealTrip. Show less

    • Singapore
    • Oil and Gas
    • 1 - 100 Employee
    • Service Crew
      • Dec 2018 - Feb 2022

      - Maintained a friendly demeanor and performed service recovery by assisting in customer feedback and solving problems using critical thinking skills - Attended to customers' needs and special requests quickly to provide excellent customer satisfaction - Communicated effectively with customers and built good working relationships with colleagues to increase work efficiency - Maintained a friendly demeanor and performed service recovery by assisting in customer feedback and solving problems using critical thinking skills - Attended to customers' needs and special requests quickly to provide excellent customer satisfaction - Communicated effectively with customers and built good working relationships with colleagues to increase work efficiency

    • Indonesia
    • Software Development
    • 1 - 100 Employee
    • Social Media Design Intern
      • Dec 2021 - Jan 2022

      Kulkul Technology is a technology-based company which provides software development and gives IT consultancy that works for your business and team. - Assisted 2 business plan projects about blockchain consulting and EdTech - Created a hi-fi UX design for a project management app landing page and application - Generated 5 blog articles about technology and blockchain Kulkul Technology is a technology-based company which provides software development and gives IT consultancy that works for your business and team. - Assisted 2 business plan projects about blockchain consulting and EdTech - Created a hi-fi UX design for a project management app landing page and application - Generated 5 blog articles about technology and blockchain

    • Singapore
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Engagement Manager
      • Oct 2021 - Jan 2022

      - Ensure product conveys the right information to healthcare professionals - Introduce 1NURSE as software as a service with Intelligent Tools like ATS inbuilt in the platform - Ensure product conveys the right information to healthcare professionals - Introduce 1NURSE as software as a service with Intelligent Tools like ATS inbuilt in the platform

    • Singapore
    • Food and Beverage Services
    • 1 - 100 Employee
    • Service Crew
      • Jul 2020 - Dec 2020

      - Maintained a friendly demeanor and performed service recovery by assisting in customer feedback and solving problems using critical thinking skills - Attended to customers' needs and special requests quickly to provide excellent customer satisfaction - Communicated effectively with customers and built good working relationships with colleagues to increase work efficiency - Gained multi-tasking skills by taking orders and performing cashiering duties using POS software - Maintained a friendly demeanor and performed service recovery by assisting in customer feedback and solving problems using critical thinking skills - Attended to customers' needs and special requests quickly to provide excellent customer satisfaction - Communicated effectively with customers and built good working relationships with colleagues to increase work efficiency - Gained multi-tasking skills by taking orders and performing cashiering duties using POS software

    • Singapore
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Officer
      • Dec 2016 - Feb 2017

      - Resolved customers’ problems by finding lost parcels using in-built tracking systems and performing reimbursement claims for damaged goods to enable effective service recovery - Confirmed pick-ups by corresponding with sellers and drivers and created various spreadsheets for daily follow-ups - Resolved customers’ problems by finding lost parcels using in-built tracking systems and performing reimbursement claims for damaged goods to enable effective service recovery - Confirmed pick-ups by corresponding with sellers and drivers and created various spreadsheets for daily follow-ups

Education

  • Singapore Management University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2019 - 2023
  • Nanyang Junior College
    GCE A Levels
    2017 - 2018

Community

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