Harkirat Virdi
Head of Global Service Process & Platform at Ricoh Global Services- Claim this Profile
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Bio
Philippe Romascano - Global Service Delivery manager
It is a real pleasure to know Harkirat. He is very passionate about what he does and for this reason, I enjoy working with him; he leads by example and is always ready to help or share best practices about what he learned in his role. He ensures the everybody is informed on expectations (open communication style) and gives clear instructions about what is expected from others to make sure he can deliver what his customers want Harkirat is open to listening to new suggestions and will always make sure you understand his decisions. A true team player, he knows how to prioritise tasks with one goal in mind: Customer satisfaction first!
Inma Gutiérrez
I haven't worked directly with Harki until recently and I have found him be consistently pleasant, undertaking all assignments with dedication and a smile. Harki is a take-charge person who is able to present creative ideas and communicate the benefits. He has successfully developed an internal Database for the company that has resulted in increased effectivity and productivity. He has also delivered various projects within deadlines, Infrastructure interfacing,again with great results. Increasing productivity and decreasing costs. Harki is also extraordinarily helpful in other areas of the company.Harki has assumed recently a leadership role team and client management, inspiring and motivating other employees. Harki is a great team player.
Philippe Romascano - Global Service Delivery manager
It is a real pleasure to know Harkirat. He is very passionate about what he does and for this reason, I enjoy working with him; he leads by example and is always ready to help or share best practices about what he learned in his role. He ensures the everybody is informed on expectations (open communication style) and gives clear instructions about what is expected from others to make sure he can deliver what his customers want Harkirat is open to listening to new suggestions and will always make sure you understand his decisions. A true team player, he knows how to prioritise tasks with one goal in mind: Customer satisfaction first!
Inma Gutiérrez
I haven't worked directly with Harki until recently and I have found him be consistently pleasant, undertaking all assignments with dedication and a smile. Harki is a take-charge person who is able to present creative ideas and communicate the benefits. He has successfully developed an internal Database for the company that has resulted in increased effectivity and productivity. He has also delivered various projects within deadlines, Infrastructure interfacing,again with great results. Increasing productivity and decreasing costs. Harki is also extraordinarily helpful in other areas of the company.Harki has assumed recently a leadership role team and client management, inspiring and motivating other employees. Harki is a great team player.
Philippe Romascano - Global Service Delivery manager
It is a real pleasure to know Harkirat. He is very passionate about what he does and for this reason, I enjoy working with him; he leads by example and is always ready to help or share best practices about what he learned in his role. He ensures the everybody is informed on expectations (open communication style) and gives clear instructions about what is expected from others to make sure he can deliver what his customers want Harkirat is open to listening to new suggestions and will always make sure you understand his decisions. A true team player, he knows how to prioritise tasks with one goal in mind: Customer satisfaction first!
Inma Gutiérrez
I haven't worked directly with Harki until recently and I have found him be consistently pleasant, undertaking all assignments with dedication and a smile. Harki is a take-charge person who is able to present creative ideas and communicate the benefits. He has successfully developed an internal Database for the company that has resulted in increased effectivity and productivity. He has also delivered various projects within deadlines, Infrastructure interfacing,again with great results. Increasing productivity and decreasing costs. Harki is also extraordinarily helpful in other areas of the company.Harki has assumed recently a leadership role team and client management, inspiring and motivating other employees. Harki is a great team player.
Philippe Romascano - Global Service Delivery manager
It is a real pleasure to know Harkirat. He is very passionate about what he does and for this reason, I enjoy working with him; he leads by example and is always ready to help or share best practices about what he learned in his role. He ensures the everybody is informed on expectations (open communication style) and gives clear instructions about what is expected from others to make sure he can deliver what his customers want Harkirat is open to listening to new suggestions and will always make sure you understand his decisions. A true team player, he knows how to prioritise tasks with one goal in mind: Customer satisfaction first!
Inma Gutiérrez
I haven't worked directly with Harki until recently and I have found him be consistently pleasant, undertaking all assignments with dedication and a smile. Harki is a take-charge person who is able to present creative ideas and communicate the benefits. He has successfully developed an internal Database for the company that has resulted in increased effectivity and productivity. He has also delivered various projects within deadlines, Infrastructure interfacing,again with great results. Increasing productivity and decreasing costs. Harki is also extraordinarily helpful in other areas of the company.Harki has assumed recently a leadership role team and client management, inspiring and motivating other employees. Harki is a great team player.
Experience
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Ricoh Global Services
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IT Services and IT Consulting
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100 - 200 Employee
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Head of Global Service Process & Platform
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May 2022 - Present
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Global Service Designer
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Mar 2020 - May 2022
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Global Service Manager
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Nov 2015 - Mar 2020
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Global Service Operations Co-Ordinator
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Nov 2013 - Nov 2015
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Service Manager
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Sep 2011 - Nov 2013
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Cyntergy
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IT Services and IT Consulting
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1 - 100 Employee
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Service Delivery Manager
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May 2010 - Sep 2011
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Service Delivery Supervisor
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Oct 2009 - May 2010
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Servicedesk Team Leader
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Jun 2007 - Oct 2009
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Cyntergy
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IT Services and IT Consulting
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1 - 100 Employee
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Servicedesk Senior Analyst
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Nov 2005 - Jul 2006
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Currys plc
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Retail
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700 & Above Employee
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Part Time Customer Services/Sales Personnel
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Aug 2000 - Nov 2005
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