David Kelloway
Director Business Integration at Transdev Canada- Claim this Profile
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Topline Score
Bio
Kirk Andrade
David is a very results oriented individual. He possess very strong analytical skills and has an exceptional way of helping others understand complex data/information. David has always worked on self-improvement and it is the reason why he excelled quickly during our tenure working together.
John Beveridge
David is a diligent professional with an eye for detail and has a track record of delivering solid results
Kirk Andrade
David is a very results oriented individual. He possess very strong analytical skills and has an exceptional way of helping others understand complex data/information. David has always worked on self-improvement and it is the reason why he excelled quickly during our tenure working together.
John Beveridge
David is a diligent professional with an eye for detail and has a track record of delivering solid results
Kirk Andrade
David is a very results oriented individual. He possess very strong analytical skills and has an exceptional way of helping others understand complex data/information. David has always worked on self-improvement and it is the reason why he excelled quickly during our tenure working together.
John Beveridge
David is a diligent professional with an eye for detail and has a track record of delivering solid results
Kirk Andrade
David is a very results oriented individual. He possess very strong analytical skills and has an exceptional way of helping others understand complex data/information. David has always worked on self-improvement and it is the reason why he excelled quickly during our tenure working together.
John Beveridge
David is a diligent professional with an eye for detail and has a track record of delivering solid results
Credentials
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Procore Certified: Project Manager (Core Tools)
Procore TechnologiesOct, 2021- Nov, 2024 -
Procore Certified: Project Manager (Project Management)
Procore TechnologiesOct, 2021- Nov, 2024
Experience
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Transdev Canada
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Canada
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Transportation/Trucking/Railroad
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100 - 200 Employee
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Director Business Integration
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Mar 2023 - Present
• Leading Advance Commercial Contract Reviews for post-acquisition integrations• Supporting and coaching local managers in the assessment of commercial performance• Building and executing action plans to ensure market competitiveness• Supporting deployment of SOPs and action plans to ensure the dynamization of contracts• Promotion of innovation and client relationships• Learning and communicating other approaches/style of operating contracts• Identifying and seizing opportunities to enrich proposals and business practices• Supporting major bids while ensuring engagement processes and best practices are implemented and followed• Liaising with managers and stakeholders to build trust and promote organizational commercial culture Show less
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Special Project Officer – Business Development
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Aug 2021 - Mar 2023
Reporting to the Vice President of Strategy, Development and Communication leading and providing technical writing for the drafting and development of numerous Request for Proposal (RFP) Submissions to public transit agencies across Canada while also supporting projects across Canada improving processes.• Reviewing Requests for Information (RFI) and RFPs to interpret the needs, objectives, and goals of the perspective clients• Evaluating all RFP and RFI documents and Standard Operating Procedures (SOP) to develop bid submissions• Liaising with government officials and procurement teams to understand their needs and provide value added feedback• Supporting the costing process for submissions using advanced data analytic techniques• Utilizing creative thinking as the primary technical writer on multiple bid proposals to create submissions that demonstrate a strong understanding of the client’s needs and how we can exceed their expectations Show less
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General Manager
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Feb 2018 - Sep 2022
Reporting to the Executive Vice President-Ontario and responsible for all aspects of a contract with revenues of more than $35M per year, inclusive of but not limited to Operations, Maintenance, Human Resources, Planning, Customer Service and Continuous Improvement. Overseeing a team of more than 300 union and 60 non-union, management, personnel.• Lead the implementation of a comprehensive Safety Program that increased kilometers between accidents by more than 147% from 2018 to 2021• Lead the location to tangible improvements client key performance indicator performance across all metrics • Served as a key member and subject matter expert of the request for proposal team on one of the largest transit procurements in Canada• Served as a member of the ExCom for Transdev’s Ontario operation• Responsible for the strategic planning and tactical execution of the vision for the location with our programs regularly recognized as best practices, provincially, nationally and globally• Served as the liaison between Transdev and York Region for Transdev’s largest transit contract in Canada• Managed the team to a 22% increase in year of year revenue service hours• Conceptualized and built a continuous improvement team inclusive of a migration to PowerBI Tools to improve analytics and streamline the process of operational improvements• Built a relationship with the ATU 113 built on mutual respect and honesty• Lead a successful five-year Collective Bargaining Agreement extension with the ATU 113 in 2020 • Full responsibility of the P&L for the location• Conceptualized and lead the development of a comprehensive Employee Excellence and engagement program that has been recognized as a best practice and will be implemented country wide• Lead a large public transit operation through the COVID-19 pandemic• Reduced passenger complaints per 100k boardings by 63% between 2018 and 2021• Oversaw an increase in distance between mechanical failures of 20% from 2018 to 2021 Show less
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Assistant General Manager
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Dec 2017 - Feb 2018
Reporting directly to the General Manager and overseeing / directing all aspects of the station including, but limited to: Operations, Maintenance, Public Relations, Training and Safety.• Providing general guidance to department managers• Leading strategic planning and direction to the operations• Managing contract compliance• Developing and managing the operational budget• Assisting the Corporate office with contract procurement, operational analysis, and price proposals• Investigating, making and administering decisions up to and including terminations• Overall responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility Show less
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Swissport
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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Manager, Resource Planning
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May 2017 - Dec 2017
Reporting to the Vice President of Ground Handling and tasked with managing all aspects of Swissport’s manpower resource planning from inception to implementation for the Passenger Services, Ramp Services, Cabin Services departments as well as the operations management team. Accountable for the oversight of all aspects of the Training Department in Toronto. • Overseeing a manpower resource budget of approximately $31 million per year • Designed and implemented a new return to work program that will reduce costs by an estimated $1.2 million per year • Leading an absenteeism revitalization project that is projected to save more than $230 thousand per year • Designed new documents from the ground up to project staffing numbers, baggage profiles and more to better understand requirements and ensure productivity is maximized while meeting operational requirements • Member of the 2017 contract negotiations committee between Swissport Canada and the Teamsters • Key contributor in the preparation and implementation of a successful strike contingency plan Show less
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Manager, Ramp Services
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Sep 2016 - May 2017
Reporting to the Vice President of Ground Handling, and leading a team of a team of more than 50 management professionals and a workforce of 500 unionized employees. Responsible for all below the wing operations for Swissport in Toronto inclusive of Ramp, Baggage, Towing, Cabin Services and the Operations Centre. Liaising with station representatives for a variety of departments, external stake holders and customers. Driving change, operational improvements and restructuring.• Heading the largest and most dynamic department for the world’s largest ground handler at Canada’s primary hub station• Involved with the activities of the station’s operation 24/7• An active member on the Health and Safety Committee working with the front-line staff in creating a work environment that was safe for all employees• Actively involved in the recruitment and hiring of management professionals• Mentoring and developing the management team through coaching, supporting, listening and when necessary with discipline• Developing and providing management skills and team building workshops• Supporting the station by interpreting and administering a collective agreement• Overseeing investigations into accidents and performance failures• Ensuring operational and financial performance targets are met Show less
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Air Canada
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Canada
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Airlines and Aviation
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700 & Above Employee
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Manager, Resource Planning
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Jan 2011 - Feb 2016
Responsible for managing a human resource budget in excess of $60 million dollars per annum. Managed a team responsible for the scheduling of more than 1700 Aircraft Services employees in Toronto. Completed daily, weekly and monthly financial reports for the General Manager to presentation to the Executive Committee on an ongoing basis. • Consistently achieved year over year cost reduction versus budget culminating in a reduction of $3.4 million compared to 2014• Ensured the station achieved staffing targets on a weekly basis through innovative cost control initiatives such as new process development, designing and implementing new reports and reporting tools• Analyzed trends and historic information to project future staffing requirements and in doing so reducing costs while increasing operational coverage and performance• Established and conducted bi-weekly meetings with the local union shop committee in order to address the concerns of the membership ensuring the workforce felt heard and valued• Built relationships with a variety of departments and workgroups allowing us to support each other’s initiatives and in doing so achieve our Key Performance Indicator (KPI) targets• Drove the construction and implementation of several successful employee Vacation and Shift bids• Developed new solutions to long existing problems such as completely revolutionizing the approach to training within our Towing Department and ensuring outsourcing of the work would not be required• Established the quarterly station training requirements to ensure operational stability and success• Developed new processes and documentation significantly increasing transparency as well as improving data tracking, operational performance and corporate communication Show less
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Manager, General Operations (Apron)
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Jul 2010 - Dec 2011
Monitored the daily operations of the ground staff and management teams by establishing objectives as well as developing and implementing a variety of strategies and processes to achieve those objectives. Liaised with the station representatives for a variety of departments and external stake holders to collaborate and support each other’s initiatives improving operational performance and ensuring key performance targets are met or exceeded. Directed and developed a team of 6 senior management direct reports and 19 indirect management reports in managing a workforce exceeding 1700 front-line employees.• Successfully designed and implemented corrective action plans based on Transport Canada findings the results from corporate audits etc. ensuring the department was compliant with regulations• Completed daily, weekly and monthly reports in an easy to digest format that clearly communicated the successes as well as challenges and the approach that would be taken to overcome obstacles• Involved with the activities of the station’s operation 24/7• Conducted the interviewing and hiring of both management and unionized employees• Regularly served as Director of Aircraft Services in YYZ when the Director of Aircraft Services was away from the station providing leadership and ensuring optimal operational performance was maintained• Served as the senior station management representative on the Health and Safety Committee working with the front-line staff in creating a work environment that was safe for all employees Show less
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Customer Service Manager
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Jan 2007 - Dec 2010
Managed day of operation in a variety of departments such as: Manpower Deployment, Ramp, Cabin Environment Quality and Connection Baggage. Managed a unionized work force of over 1700 employees while abiding by a collective agreement including conducting investigatory and disciplinary hearings.• Executed day of Manpower Planning ensuring resources were maximized and costs controlled while achieving operational and financial targets• Developed new documents increasing productivity of employees as well as operational performance• Assessed advanced manpower numbers and requirements against the operational requirements communicating concerns and working with the Resource Department to proactively address concerns• Due to my performance and experience I was selected to work as the Subject Matter Expert on the StaffManager planning tool project and contributing to a successful transition and implementation• Developed and created a variety of training packages from the ground up the framework of which is still being used today• Successfully trained new employees and managers ensuring they understood company expectations and processes as well as the collective bargaining agreement and its application• Conducted accident investigations and using the findings to assist in the development and establishment of new processes and procedures to prevent future incidents• Addressed front-line staff performance failures by conducting investigational and disciplinary hearings when necessary in accordance with the collective agreement to ensure the staff understood company policy so that failures would not continue in the future Show less
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Station Attendant
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Mar 2004 - Jan 2007
Loading, unloading and dispatching aircraft. Acting management in Manpower Planning and Deployment as well as Cabin Environment Quality. • Ensured Cabin Environment quality employees groomed aircraft to standard within the allotted time• Conducted the marshaling and dispatching of aircraft• Worked with a team to successfully complete daily work assignments
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Education
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2016 - 2020
McMaster University
Business Administration -
2000 - 2001
Georgian College
Art Fundamentals Certificate, Art Fundamentals -
1994 - 1999
Banting Memorial High School
OSSD
Community
