Experience

Blackcart

• Canada
• Internet Publishing
• 1 - 100 Employee

• Director, Merchant Success

  • Jul 2021 - Present

  Toronto, Ontario, Canada

• Merchant Success Lead

  • Dec 2020 - Jun 2021

  Toronto, Ontario, Canada



Hootsuite

• Canada
• Software Development
• 700 & Above Employee

• Senior Customer Success Manager

  • Jun 2020 - Dec 2020

  Toronto, Ontario, Canada

• Customer Success Manager

  • Jul 2018 - May 2020

  Toronto, Canada Area Hootsuite is the most widely used social media management platform with over 16 million customers and are recognized as a leader in social media management by Forrester. Our Enterprise technology, extensive ecosystem, and social DNA help organizations create human connections at scale. In my role, I worked closely with Hootsuite's global enterprise customers to help plan and execute their strategy for using Hootsuite and Hootsuite partner products to address their defined business… Show more Hootsuite is the most widely used social media management platform with over 16 million customers and are recognized as a leader in social media management by Forrester. Our Enterprise technology, extensive ecosystem, and social DNA help organizations create human connections at scale. In my role, I worked closely with Hootsuite's global enterprise customers to help plan and execute their strategy for using Hootsuite and Hootsuite partner products to address their defined business challenges and desired outcomes.



ScribbleLive

• Canada
• Advertising Services
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2017 - Jul 2018

  Toronto, Canada Area ScribbleLive is a marketing technology organization that offers award-winning, interactive content experiences to engage audiences and drive measurable business results. In my role, I worked closely with our Enterprise Customers in North America to support the development and execution of digital content strategies and to explore new ways to engage and inspire audiences to drive desired business outcomes.

• Account Executive

  • Apr 2017 - Oct 2017

  Toronto



Quebecor

• Canada
• Telecommunications
• 400 - 500 Employee

• National Account Manager

  • Jan 2015 - Apr 2017

  Toronto, Canada Area Quebecor Media is a Canadian leader in telecommunications, entertainment, news media, and culture, and home of TVA Group, the largest private French-language broadcasted in North America. In addition to TVA Group, Quebecor Media is comprised of a diverse portfolio of subsidiaries and brands differentiated by their high-quality, multiplatform products and services. In my role, I managed advertising business for Quebecor Media with a focus on helping our National partners in the CPG and… Show more Quebecor Media is a Canadian leader in telecommunications, entertainment, news media, and culture, and home of TVA Group, the largest private French-language broadcasted in North America. In addition to TVA Group, Quebecor Media is comprised of a diverse portfolio of subsidiaries and brands differentiated by their high-quality, multiplatform products and services. In my role, I managed advertising business for Quebecor Media with a focus on helping our National partners in the CPG and retail space reach and influence target audiences through our television properties, TVA Network and specialty stations including TVA Sports. Prior to working in the broadcast space, I specialized in building and executing integrated sponsorship programs with key CPG partners across our women's consumer publications, both in print and online.

• Sales Associate - Key Accounts

  • Jul 2013 - Dec 2014

  Toronto, Canada Area Started my position as part of the organization, Transcontinental Inc., a Canadian newspaper and magazine publishing company based in Montreal, Quebec. In November 2014, 15 of TC Media’s consumer publications were acquired by Quebecor Media. Publications included Canadian Living, ELLE Canada, Style at Home, and the Hockey News.



Holt Renfrew

• Canada
• Retail
• 700 & Above Employee

• Business Operations Coordinator, Menswear

  • Jul 2012 - Jul 2013

  Toronto, Canada Area

• Coordinator, Marketing & Special Events

  • Aug 2011 - Oct 2012

  Toronto, ON



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Business Development Representative - Contract

  • May 2011 - Aug 2011



MLSE (Maple Leaf Sports & Entertainment Partnership)

• Canada
• Spectator Sports
• 700 & Above Employee

• Inside Sales Representative

  • Sep 2010 - May 2011