Experience

Albertsons Companies

• Retail
• 700 & Above Employee

• Retail Integrity Specialist

  • Sep 2018 - Present

  Ensures all Scanning Operational procedures are executed in a manner complying with the Company's Scan and Scale Accuracy Policy, maintaining retail integrity in all stores. Mentors Store Scan Coordinators/File Maintenance Clerks to develop and train all departments in maintaining operational excellence in retail integrity that maximizes sales and profits. Responsible for compliance to company policies, procedures and applications in scanoperations. Creates store teams focused on Retail Integrity to comply with Customer Service initiatives.

• Store Conversion Trainer

  • Feb 2018 - Sep 2018

  Tasked with training several different Scan Coordinators in multiple banners under Albertson's Companies such as Shaw's, Star Market, and Jewel-Osco. Main focus is to train the Scan Coordinators on converting over to the new "In-house" system and technology.

• Scan Coordinator

  • Apr 2015 - Sep 2018

  Oversees pricing accuracy and integrity within the store.Responsible for weekly price changes for goods within the store.Manages Scan team and all scheduling needs, vacations, and training.Regularly updates prices in the system, as well as update physical labels such as pricetags and signs.Creating and imputing data into Microsoft Word, Excel, and PowerPoint.Establishes and maintains communication between Store Manager and Department Managers to ensure a smooth transition of products being delivered.Represents the store to sales representatives and vendors in a positive and professional manner.SKILLS:Proficient with computers, handhelds, and office equipment, Proficient in Microsoft Office including Excel, PowerPoint, and Word, Proficient with inputting data into Microsoft Excel and internet forums, Excellent at Customer Service, Analytical, Leadership, Critical Thinking, Self-Motivated, Problem Solving, Adaptability, Willingness to Learn.

• Store Administrator

  • Feb 2012 - Apr 2015

  Completes all phases of the reconciliation process by balancing the safe, registers, and entering and balancing all sales and cash transactions Performs bookkeeping duties including: running totals on all tills, preparing daily deposit slips, and balancing Accounts Receivable.Performs daily inventory and order necessary supplies to maintain adequate inventory Handles and assists with accountability for cash flow requirements including: safe transactions, issues and monitoring cashier funds handling procedures.Operate computer to input numerical data and prepare various statistical reports.Administers job-posting program including set up, scheduling interviews, closing and preparing all paperwork related to job posting. SKILLS: Proficient with computers, handhelds, and office equipment, Proficient in Microsoft Office including Excel, PowerPoint, and Word, Proficient with inputting data into Microsoft Excel and internet forums, Excellent at Customer Service, Analytical, Leadership, Critical Thinking, Self-Motivated, Problem Solving, Adaptability, Willingness to Learn.

• Scan Clerk

  • Feb 2012 - Apr 2015

• Customer Service Representative

  • Nov 2011 - Feb 2012

  Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Check to ensure that appropriate changes were made to resolve customers' problems Determine charges for services requested, collect deposits or payments, or arrange for billing Refer unresolved customer grievances to designated departments for further investigationSKILLS:Proficient with computers, handhelds, and office equipment, Proficient in Microsoft Office including Excel, PowerPoint, and Word, Proficient with inputting data into Microsoft Excel and internet forums, Excellent at Customer Service, Analytical, Leadership, Critical Thinking, Self-Motivated, Problem Solving, Adaptability, Willingness to Learn.

• Courtesy Clerk

  • Feb 2011 - Nov 2011



Austin Felty Social Media Services

• Social Media Analyst

  • Jan 2017 - Jan 2019

  Managing and growing social media platforms for companies. Generating promotional Managing and growing social media platforms for companies. Generating promotional