Experience

Octiv

• South Africa
• Software Development
• 1 - 100 Employee

• Technical Project Manager

  • Jun 2023 - Present



Peach Payments

• South Africa
• Financial Services
• 1 - 100 Employee

• Applications Engineer & SME Account Management

  • Feb 2020 - Jan 2023

  - Interface directly with our merchants and their technical teams, serving as their primary technical point of contact during integration using email (using company helpdesk software – Skype, Freshdesk, etc) and phone (logging to helpdesk as necessary). - Understand user requirements and communicate how to best solve their business and technical challenges - Partner with Deployment, Engineering and Account Management team in helping customers understand what is technically possible - Spend time interacting with users by email, phone and Zoom/similar - Optimize internal and external documentation and processes surrounding a host of products. - Partner with Data Analytics team and Operations Lead to support in refining tools and practices to increase the efficiency of manual reviews, the accuracy of recommendations, and the quality of service to merchants - Operations support - day to day operations support for merchants: o Support integration (through merchant or applicable developers) o Identify and mitigate errors with developers o Test API o Test integration Account Management: - Verifying validity of supplied documentation for new & existing account holders - Partner management - Engage with our banking / payment partner to facilitate key processes Testing & Training: - Testing and quality control of new or existing functionality on website - Merchant Training on Peach Payments systems - Maintenance of support materials within Peach Support Show less



Uprise.Africa

• South Africa
• Financial Services
• 1 - 100 Employee

• Campaign Manager

  • Mar 2019 - Dec 2019

  Managing the end-to-end processes and strategy implementation for Crowdfunding for equity campaigns for South Africa’s first and only Crowdfunding for equity platform: - Start up company (5-7 permanent employees at the time) which had recently (when I joined) had a successful Angel Investment and was in the aggressive growth phase - Managing the CRM (Customer Relationship Management) and CMS (Content Management System) using software like GSuite, Google App Engine, SendGrid, MailChimp - Reviewing of all incoming crowdfunding pitches including face to face pitches and presentations - Due diligence with investment analysts and legal due diligence affiliates to asses the viability of the entrepreneurs (The public & strength of the entrepreneurs network ultimately decides the success of a crowdfunding campaign) - Financial Service Provider License Compliance preparation (worked with Moonstone: Disaster Management, Data Recovery, Customer Data Security Protocol) - Collaborating with the chosen Entrepreneurs (after Due Diligence process & Investment Committee Approval), PR and Digital Creative Agencies, Attorneys, Financial Analysts and Accountants in the pitch building process - Working with development teams (India and local) and digital agencies on online user experience improvement projects Show less



AP Consulting Services (Pty) Ltd

• Cape Town Area, South Africa

• Project Manager

  • Jan 2018 - Mar 2019

  Strategic planning, implementation and reporting on projects for the clients NGO portfolio including systematic monitoring of project results against targets and work plans, operationalisation of project standards, and employing data for decision-making and resource optimisation. • Manage project start-up and ongoing implementation in line with project objectives, milestones and targets • Operations Digitisation - Live central database creation and management • Financial and operational sustainability research and reporting Show less



Kwesé

• South Africa
• Entertainment Providers
• 1 - 100 Employee

• Digital Video Development and Content Manager

  • Oct 2017 - Oct 2018

  - Supervise digital video content creation, rights management and delivery (repurposing linear content and/or bespoke content creation depending on strategy and resources) - Work with broadcast, engineering and other OTT teams to ensure the broadcast to digital workflow is optimised (process strategy, reviews and improvements factoring in changes in company strategy and changing resource constraints) - Relationship building and collaboration with internal and external cross-functional teams on projects and new revenue streams (strong relationship with Marketing, Social Media and Production)- Work with technical partners, Kwese technical teams, and vendors for operational issues and enhancements- Training and supervising of Standard Operating Procedures (SOP’s) and new technologies Notable Achievements:- Setting up the workflow, brand CI and SOP’s for the new Kwese Digital Content Operations Department in close collaboration with the HoD – resulting in new revenue streams and new organic marketing opportunities- Oversaw operations in collaboration with technical team’s for the successful launch and upkeep of a Kwese 2018 FIFA World Cup Mobi-Site in partnership with MNO’s – resulting in maximizing ROI on video asset spend Show less

• Kwese Sports - Multi-Platform Archiving Content Manager

  • Oct 2016 - Mar 2018

  - Manage a library of all Kwese video assets according to acquisitions, rights agreements and departmental requirements (Production, Marketing, Commercial and various Digital departments)- Content workflow management (AVID, IMAGINE); Media Asset Management – system setup; storage and metadata; train and supervise team of loggers and content coordinators- Sending and receiving scripts and material for local and international vendors as well as ensuring databases are accurate and kept up-to-dateNotable Achievements:- Launched the video Media Asset Management (MAM) system in collaboration with technical team’s despite resource and time constraints of a start-up- Design and implementation of the daily operational Kwese content workflow (receiving, processing, distributing, sharing) Show less



SuperSport

• Broadcast Media Production and Distribution
• 700 & Above Employee

• New Media Production Coordinator

  • Dec 2014 - Aug 2016

  - Digital and Social Media integration with Broadcast; VOD content creation- Creating promotional new media graphics and videos for use on–air and across all other SuperSport platforms (using Adobe creative suite software) - Digital Rights Management for SuperSport accounts (YouTube, Facebook, Instagram takedowns)- Plan and coordinate the live streaming events for various Digital platforms- Set up and manage Internet for media area for all home Proteas cricket matches Notable Achievements:- Assist with designing and launch of new social media on-air curating tool – resulting in a significant increase in social media interaction on SuperSport pages Show less

• MultiChoice Diski Challenge Digital Media Manager

  • Sep 2014 - Aug 2016

  - Content planning, creation, management and reporting for the MultiChoice Diski Challenge (Twitter – username @Asidlali, Facebook – username Asidlali, YouTube)- Community Management, Graphic design, video editing, live streaming, animating, copywriting, broadcast to digital workflow optimization- Managed a team of 3 and the whole media area on football festival weekends Notable Achievements:- Built up and managed relationships with PSL, media houses, ticketing offices, catering, and internal stakeholders (Producers, Presenters, Engineering, Marketing, supersport.com) – allowing for optimisation of workflows Show less

• Social Media Coordinator

  • Jun 2014 - Dec 2014

  - Community management (customer care and campaign monitoring); Media information management; Market & competitor research ; Content planning & development- Marketing campaign integration with broadcast and digital media platformsNotable Achievements:- Part of Silver Assegai Award winning team for the Soccer World Cup Social Media campaign

• On-Air Planner

  • Jan 2014 - May 2014

  - Full-time job as an On-Air Planner in the marketing department- Scheduling and planning of on-air promotions based on market research



South African Football Association

• South Africa
• Sports Teams and Clubs
• 100 - 200 Employee

• CHAN (African Nations Championship) General Coordinator

  • Dec 2013 - Jan 2014

  - Working closely with the vice-president and general coordinator to assist with the organization of The CHAN tournament - Created Excel database to catalogue tournament logistics and produce progress management reports - On site training base and match venue compliance preparation - Working closely with the vice-president and general coordinator to assist with the organization of The CHAN tournament - Created Excel database to catalogue tournament logistics and produce progress management reports - On site training base and match venue compliance preparation



Radio 786

• South Africa
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Radio Talk Show Host

  • Mar 2013 - Sep 2013

  - Co-hosting a weekly sports themed radio show at a community radio station with a listenership of approximately 100 000 - Predominantly soccer focused with some rugby and cricket - Co-hosting a weekly sports themed radio show at a community radio station with a listenership of approximately 100 000 - Predominantly soccer focused with some rugby and cricket