Raquel Santos

COO at Build Up Labs - startup studio & incubator
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • German Elementary proficiency

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Bio

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Credentials

  • 2020 Best Entrepreneurship Project Award - Winner
    Catolica Lisbon - CTIE
    May, 2020
    - Nov, 2024
  • Cambridge English: Proficiency (CPE) - C2 Level
    Cambridge Assessment English
    Jan, 2018
    - Nov, 2024

Experience

    • Portugal
    • Software Development
    • 1 - 100 Employee
    • COO
      • Mar 2023 - Present

      Our incubator was created by entrepreneurs for entrepreneurs with the mission of increasing the startup success rate. 👉 incubator.builduplabs.com

    • Startup Happiness Officer
      • Jun 2021 - Mar 2023

    • Portugal
    • Venture Capital and Private Equity Principals
    • Chapter Director
      • Sep 2022 - Present

      Startup Grind is a global startup community designed to educate, inspire, and connect entrepreneurs. We organize several local initiatives to support the growth of the Lisbon ecosystem. 👉 startupgrind.com/lisbon

    • Community Leader
      • Jan 2022 - Sep 2022

    • Portugal
    • Media Production
    • 1 - 100 Employee
    • English Translator
      • Feb 2018 - Present

      I translate articles sharing unusual facts about Lisbon (Portuguese to English). 👉 Get a copy of my first book translation "LISBOA MARCA": getlisbon.com/loja I translate articles sharing unusual facts about Lisbon (Portuguese to English). 👉 Get a copy of my first book translation "LISBOA MARCA": getlisbon.com/loja

    • Portugal
    • Higher Education
    • Co-Founder
      • Jun 2020 - Jun 2021

      A community of young founders from all over the world. - Built, grew and managed a community of 200+ members (on Discord) - Co-built the pre-acceleration program "Forward" together with CTIE at Católica Lisbon - Pitched to 20+ BAs and VCs - Organized pitch sessions, founder talks, networking sessions - Partnered with 15+ student clubs and companies A community of young founders from all over the world. - Built, grew and managed a community of 200+ members (on Discord) - Co-built the pre-acceleration program "Forward" together with CTIE at Católica Lisbon - Pitched to 20+ BAs and VCs - Organized pitch sessions, founder talks, networking sessions - Partnered with 15+ student clubs and companies

    • Portugal
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales & Business Development
      • Jun 2019 - Sep 2019

      - Over 300 cold calls to acquire new customers (B2B) - Created campaigns to retain/acquire new customers (discount vouchers) - Customer relationship management (CRM) in Pipedrive (B2B) - Customer support in the daily meal orders and CRM (B2C): customer chat, email, phone and Instagram - Over 300 cold calls to acquire new customers (B2B) - Created campaigns to retain/acquire new customers (discount vouchers) - Customer relationship management (CRM) in Pipedrive (B2B) - Customer support in the daily meal orders and CRM (B2C): customer chat, email, phone and Instagram

Education

  • Católica Lisbon School of Business and Economics
    MSc in Management, Strategy & Entrepreneurship
    2019 - 2021
  • Karl-Franzens-Universität Graz
    Bachelor's degree, Business Administration and Management
    2018 - 2019
  • ISEG - Lisbon School of Economics & Management
    Bachelor's degree, Business Administration and Management, General
    2016 - 2019

Community

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