Raquel Santos
COO at Build Up Labs - startup studio & incubator- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Native or bilingual proficiency
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German Elementary proficiency
Topline Score
Bio
Credentials
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2020 Best Entrepreneurship Project Award - Winner
Catolica Lisbon - CTIEMay, 2020- Nov, 2024 -
Cambridge English: Proficiency (CPE) - C2 Level
Cambridge Assessment EnglishJan, 2018- Nov, 2024
Experience
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Build Up Labs - startup studio & incubator
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Portugal
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Software Development
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1 - 100 Employee
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COO
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Mar 2023 - Present
Our incubator was created by entrepreneurs for entrepreneurs with the mission of increasing the startup success rate. 👉 incubator.builduplabs.com
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Startup Happiness Officer
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Jun 2021 - Mar 2023
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Startup Grind Lisbon
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Portugal
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Venture Capital and Private Equity Principals
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Chapter Director
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Sep 2022 - Present
Startup Grind is a global startup community designed to educate, inspire, and connect entrepreneurs. We organize several local initiatives to support the growth of the Lisbon ecosystem. 👉 startupgrind.com/lisbon
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Community Leader
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Jan 2022 - Sep 2022
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getLISBON
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Portugal
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Media Production
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1 - 100 Employee
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English Translator
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Feb 2018 - Present
I translate articles sharing unusual facts about Lisbon (Portuguese to English). 👉 Get a copy of my first book translation "LISBOA MARCA": getlisbon.com/loja I translate articles sharing unusual facts about Lisbon (Portuguese to English). 👉 Get a copy of my first book translation "LISBOA MARCA": getlisbon.com/loja
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mangoUP
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Portugal
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Higher Education
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Co-Founder
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Jun 2020 - Jun 2021
A community of young founders from all over the world. - Built, grew and managed a community of 200+ members (on Discord) - Co-built the pre-acceleration program "Forward" together with CTIE at Católica Lisbon - Pitched to 20+ BAs and VCs - Organized pitch sessions, founder talks, networking sessions - Partnered with 15+ student clubs and companies A community of young founders from all over the world. - Built, grew and managed a community of 200+ members (on Discord) - Co-built the pre-acceleration program "Forward" together with CTIE at Católica Lisbon - Pitched to 20+ BAs and VCs - Organized pitch sessions, founder talks, networking sessions - Partnered with 15+ student clubs and companies
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EatTasty
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Portugal
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Food and Beverage Services
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1 - 100 Employee
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Sales & Business Development
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Jun 2019 - Sep 2019
- Over 300 cold calls to acquire new customers (B2B) - Created campaigns to retain/acquire new customers (discount vouchers) - Customer relationship management (CRM) in Pipedrive (B2B) - Customer support in the daily meal orders and CRM (B2C): customer chat, email, phone and Instagram - Over 300 cold calls to acquire new customers (B2B) - Created campaigns to retain/acquire new customers (discount vouchers) - Customer relationship management (CRM) in Pipedrive (B2B) - Customer support in the daily meal orders and CRM (B2C): customer chat, email, phone and Instagram
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Education
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Católica Lisbon School of Business and Economics
MSc in Management, Strategy & Entrepreneurship -
Karl-Franzens-Universität Graz
Bachelor's degree, Business Administration and Management -
ISEG - Lisbon School of Economics & Management
Bachelor's degree, Business Administration and Management, General