Experience

Heal Again Co.

• United States
• Alternative Medicine
• 1 - 100 Employee

• Vice President of Sales and Operations

  • Dec 2021 - Present

• Account Executive

  • Apr 2021 - Dec 2021

  Implementation of product sales and marketing strategies, including securing new accounts, maintaining existing accounts and executing tactical plans to maximize sales and maintain customer satisfaction. Spreading Brand awareness through events, social media, customer visits and advertising.



Hello! Destination Management

• United States
• Events Services
• 100 - 200 Employee

• Account Executive

  • Oct 2016 - Apr 2021

  Account Exectuive for Hello! Destination Management, serving meeting planners in many of the country’s most popular meeting destinations. We are a privately held professional firm with over 100 employees dedicated to service excellence. Hello! Destination Management is in the business of delivering all local-based services necessary for a meeting or incentive program, with the exception of the services traditionally provided by a resort. Our services include: transportation management, theme décor, entertainment, off-site special events, hospitality services, tours & activities. teambuilding events, dine-arounds, and attraction tickets.

• Account Manager

  • Oct 2014 - Oct 2016



Aloft Orlando Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Catering & Conference Sales Manager

  • Jan 2013 - Sep 2014

  -Developed all administrative and sales processes for the Catering Sales Department -Created marketing material and bi-monthly newsletter -Prospected, Qualified and sold over 200 events since opening -Top Sales for an individual event grossed over $50,000 -Sold and Executed events from the prospect call to the final bill -Spread awareness throughout the community by cold calling and attending networking events -Resolved client issues with a strong focus on customer services -Developed all administrative and sales processes for the Catering Sales Department -Created marketing material and bi-monthly newsletter -Prospected, Qualified and sold over 200 events since opening -Top Sales for an individual event grossed over $50,000 -Sold and Executed events from the prospect call to the final bill -Spread awareness throughout the community by cold calling and attending networking events -Resolved client issues with a strong focus on customer services



Gaylord Entertainment Company

• United States
• Hospitality
• 700 & Above Employee

• Convention Coordinator

  • May 2010 - Jan 2013

  - Execute “flawless” multi-million dollar meeting programs from start to finish -Manage all group requirements, requests and communication throughout the hotel/convention center -Assist Convention Service & Catering Managers with workloads including preplanning & program execution -Consistently up-sell meeting planners on additional breaks and experiences to garner additional resort revenue - Proactively resolve potential meeting issues by utilizing resources at hand - Gained experience and knowledge in large conventions, weddings and meetings of various sizes



University of Central Florida

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Aug 2009 - May 2010

  - One of only approximately 50 specialized sales undergraduate programs in the nation, the Professional Selling Track is at the forefront in preparing students for successful careers in sales, by enhancing analytical / creative / decision-making skills as related to situations faced in the sales field. - One of only approximately 50 specialized sales undergraduate programs in the nation, the Professional Selling Track is at the forefront in preparing students for successful careers in sales, by enhancing analytical / creative / decision-making skills as related to situations faced in the sales field.



Sonny's BBQ

• United States
• Restaurants
• 100 - 200 Employee

• Server/Front of House

  • May 2006 - Aug 2009

  - Up sell products to increase revenue generation; won multiple daily sales contests. - Cared for customers dining needs in a fast-paced environment. - Catered a busy event with 35+ people. - Up sell products to increase revenue generation; won multiple daily sales contests. - Cared for customers dining needs in a fast-paced environment. - Catered a busy event with 35+ people.



Orlando Magic

• United States
• Spectator Sports
• 400 - 500 Employee

• Marketing Research

  • Sep 2008 - Apr 2009

  - Actively engaged fans to collect valuable research data. - Actively engaged fans to collect valuable research data.



PADI

• United States
• Spectator Sports
• 700 & Above Employee

• Marketing Fall Intern

  • Aug 2008 - Dec 2008

  - Created and implemented a specialized marketing campaign. - Organized on-campus events to promote scuba diving experiences. - Delivered 20+ presentations to spread awareness for PADI scuba certifications. - Created and implemented a specialized marketing campaign. - Organized on-campus events to promote scuba diving experiences. - Delivered 20+ presentations to spread awareness for PADI scuba certifications.



Omni Financial Services/Continuing Education Academy

• Marketing Summer Intern

  • May 2008 - Aug 2008

  - Recruited 50+ business owners to attend educational seminars. - Gained experience in sales through 70+ daily cold calls - Organized data from previous customers into excel spread sheets. - Recruited 50+ business owners to attend educational seminars. - Gained experience in sales through 70+ daily cold calls - Organized data from previous customers into excel spread sheets.



Kid's Nite Out

• Hospitality
• 1 - 100 Employee

• In-room caregiver

  • Apr 2007 - Aug 2007

  - Exercised my patient and creative personality by babysitting up to five children in Orlando Resort Hotels. - Exercised my patient and creative personality by babysitting up to five children in Orlando Resort Hotels.



University of Central Florida

• United States
• Higher Education
• 700 & Above Employee

• Front Desk Counselor/ Phone Bank Counselor

  • Aug 2005 - Apr 2007

  - Extensive customer service and problem-resolution responsibilities. - Aided in training 5+ new employees. - Advised students on how to manage and attain their financial aid, which is often a difficult and stressful situation. - Extensive customer service and problem-resolution responsibilities. - Aided in training 5+ new employees. - Advised students on how to manage and attain their financial aid, which is often a difficult and stressful situation.