Experience

Digital Marketing Certificate Program at The George Washington University, School of Business

• United States
• Higher Education
• 1 - 100 Employee

• Advisory Council Member

  • Sep 2021 - Present



Software Solutions Inc.

• United States
• Software Development
• 1 - 100 Employee

• Regional Manager

  • Feb 2020 - Present

• Implementation Consultant

  • Jan 2017 - Feb 2020



Boostability

• United States
• Advertising Services
• 200 - 300 Employee

• Manager, PMO

  • Apr 2016 - Dec 2016

  Received an internal promotion to lead a team of 8 account managers in the implementation and building of custom websites. Oversee daily departmental operations, including directing, process building, hiring and training, and analyzing department metrics. Implement product management approach to Boostability offerings, driving new product development through improved planning, forecasting, and marketing with clients. • Manage 6 new partnerships and high-spend accounts ($15,000+), communicating with partner teams to ensure timely and satisfactory resolution of escalations. • Facilitate team training on improving project management skills, sales tactics, industry-specific insights, and process improvements to ensure excellent client experience. • Streamline and implement processes and approaches to exceed client expectations and maximize revenue. • Attend weekly escalation meetings to resolve conflicts, negotiate project scopes, and follow-up on specific accounts. • Develop proposals, budgetary requirements, and project milestones for complex customized websites to ensure accurate and competitive project margins.

• Project Manager

  • Sep 2015 - Apr 2016

  Utilize project management experience to drive the development and design of custom websites while forecasting project scope and client expectations. Focus heavily on integrating customer demand, supply chain requirements, and other external influences to develop end products. • Lead and manage the client deliverables from project inception to completion by collaborating with 4 internal departments and 5 separate partner agencies to ensure client satisfaction with technology-based solutions. • Present and demonstrate solutions to clients, outlining requirements and commitments to communicate project progress. • Analyze, review, and present on performance, client satisfaction, and marketing plans. • Consistently recognized as a top performer in ensuring that projects are completed efficiently and within scope.



Solcius

• United States
• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Branch Manager

  • May 2014 - Sep 2015

  I was recruited from sister company Tech Force National to oversee and handle day-to-day administrative operations for Solcius. Solcius is a start-up company that has grown to 3 locations with a staff of 200+ employees. I helped manage company growth from zero revenue to $20 million/year in 18 months. Other responsibilities included compiling weekly financial reports, identifying potential growth opportunities, and processing company financials. I also helped engineer and oversee commission processes for 50+ independent dealers while reviewing and authorizing monthly payments averaging $600,000, and established and directed a company fleet of 18 vehicles



Tech Force National

• Senior Administrator

  • Jan 2013 - May 2014

  At Tech Force National, a rapidly-growing start-up company, I provided integral operational support to the executive staff, working closely with the Company President to implement effective policies and procedures. I designed strategies for gathering and reviewing business processes and developed projects and training methods to increase productivity. While working here, I also discovered and reconciled 300+ outstanding jobs that the company had yet to collect upon and coordinated with partner companies to arrange for special projects that fulfilled specific needs. I collaborated frequently with a team of 5 to write and test systems to streamline invoicing and collections process.



CJ2 Consulting

• Marketing And Business Development Intern

  • May 2012 - Feb 2013

  I was hired at CJ2 Consulting as a paid intern to conduct research on customers and locate potential target customers. I was responsible for analyzing social media trends and the methods of competing companies to boost the success of our clients. While assessing customer needs and presenting solutions for operational, strategic, and financial problems, I also took initiative to recruit other employees to expand our reach and assist more clients. I was hired at CJ2 Consulting as a paid intern to conduct research on customers and locate potential target customers. I was responsible for analyzing social media trends and the methods of competing companies to boost the success of our clients. While assessing customer needs and presenting solutions for operational, strategic, and financial problems, I also took initiative to recruit other employees to expand our reach and assist more clients.