Experience

Uplatform

• Cyprus
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Head of Sales

  • May 2023 - Present

  Cyprus

• Sales Team Lead

  • May 2022 - May 2023

  Cyprus



Proto

• Canada
• Software Development
• 1 - 100 Employee

• Director of Gaming

  • May 2020 - Oct 2020

  Malta Proto is the market leader in the AI Customer Experience (AICX) for multilingual contact centres in iGaming, Finance, Health and Energy sectors globally. Our tools help companies to: ▪ Automate up to 78% of the communication ▪ Enter new markets with a native support ▪ Improve CX for rare languages ▪ Automate player retention and cross-selling for initial 1% revenue increase



Ganapati Group

• Senior Business Development Executive

  • Nov 2018 - Mar 2020

  Malta ▪ Bringing in the first major revenues to the European segment of the brand ▪ Planning commercial model for Europe ▪ Planning commercial model for Russia and Ukraine in particular ▪ Reselling Asian igaming content to Europe and vice versa ▪ Drafting the sales strategy from scratch and advising on the game adjustments for the target territories ▪ Reporting and self-assessing during daily meetings with Japanese management ▪ Working under pressure to achieve strict quotas… Show more ▪ Bringing in the first major revenues to the European segment of the brand ▪ Planning commercial model for Europe ▪ Planning commercial model for Russia and Ukraine in particular ▪ Reselling Asian igaming content to Europe and vice versa ▪ Drafting the sales strategy from scratch and advising on the game adjustments for the target territories ▪ Reporting and self-assessing during daily meetings with Japanese management ▪ Working under pressure to achieve strict quotas from Japan ▪ Analysing the regulated and unregulated markets ▪ Fronting the company at the major events in the industry ▪ Monitoring the paperwork and agreements within the European sales ▪ Gathering data on gaming legislation and licensing in target countries Show less



Gamble Beast

• Armenia
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Head Of Sales

  • Jun 2018 - Sep 2018

• Executive Business Development

  • Nov 2017 - Jun 2018

  • Development of a strategic sales plan to expand customer base and achieve strict quotas • Management of a customer base, analysis of sales statistics • Collaboration with the PO’s and stakeholders over product enhancements • Understanding customer needs and business objectives • Negotiating and holding business meetings • Exhibiting at the major expos in the industry, such as ICE Totally gaming, SiGMA, G2E, ICE Africa • Promotion of services on B2B marketplaces… Show more • Development of a strategic sales plan to expand customer base and achieve strict quotas • Management of a customer base, analysis of sales statistics • Collaboration with the PO’s and stakeholders over product enhancements • Understanding customer needs and business objectives • Negotiating and holding business meetings • Exhibiting at the major expos in the industry, such as ICE Totally gaming, SiGMA, G2E, ICE Africa • Promotion of services on B2B marketplaces • Development of the commission models • Building and maintaining the long-lasting relationship with the clients



BetConstruct

• United Kingdom
• Gambling Facilities and Casinos
• 300 - 400 Employee

• Business Development Executive

  • Aug 2016 - Jul 2017

  Responsible for attracting long-term key customers with high-performance systems and revenue generation. Exhibited at leading trade shows of the industry (EiG, ICE); organised technical assistance at Betconstruct hands-on workshops in Malta, Vienna and Moscow.

• Account Manager

  • Oct 2015 - Jul 2017

  Yerevan, Armenia Conducted 24/7 multichannel technical and account support to more than 20 existing partner profiles throughout the globe such as Olybet, CircusBet, Gaming1 and Stoloto. Soon after gaining enough technical knowledge, combined Account Management with Project Management.

• Senior Customer Service Agent

  • Dec 2014 - Oct 2015

  Provided multichannel B2C support in English, Armenian, Russian and German languages to players throughout the world. Translated materials for a sports-book data feed, later also trained new group members. Dealt with bet calculations, risk management, player complains and technical issues.



AIESEC

• Canada
• Non-profit Organizations
• 700 & Above Employee

• AIESEC exchange participant/teacher

  • Sep 2013 - Nov 2013

  Czech Republic