Gurleen Kaur

Front desk concierge at Pillar Security
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Bio

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Experience

    • Canada
    • Security and Investigations
    • 1 - 100 Employee
    • Front desk concierge
      • May 2023 - Present

      •Provided exceptional customer service to guests, ensuring a welcoming and friendly atmosphere upon arrival. • Monitored CCTV cameras and alarm systems, promptly responding to any suspicious activities or incidents. • Conducted regular patrols and inspections to identify and address security concerns. • Prepared accurate incident reports, documenting relevant details and actions taken. • Handled residents complaints and resolved issues in a timely and professional manner. •Managed access control systems, verifying guest credentials and issuing key cards for authorized entry. Show less

    • Hospitality
    • 200 - 300 Employee
    • Customer Service Representative
      • Feb 2023 - Present

      •Operated cash register and processed customer payments accurately and efficiently. • Provided friendly and efficient customer service, addressing customer inquiries and concerns in a timely and professional manner. • Prepared and garnished food items according to established procedures and customer requests. • Maintained a clean and organized work area, ensuring compliance with health and safety standards. • Collaborated with team members to ensure timely and efficient service and support. • Demonstrated a strong work ethic and willingness to learn and take on additional responsibilities as needed. Show less

    • India
    • Security and Investigations
    • 500 - 600 Employee
    • Concierge
      • Apr 2021 - Nov 2022

      • Worked as a Front Desk Concierge in a high end Condominium Building. • Providing best customer service to residents. • Dealing with day to day residents queries. • Dealing with Incidents such as Fire, floods and Trespassing’s • Monitoring cameras and access control. • Keeping track of all the amenities bookings, Releasing and recording packages. • Responding Fire alarms and other emergency alarms in the building. • Conducting foot patrols of the building. • Worked as a Front Desk Concierge in a high end Condominium Building. • Providing best customer service to residents. • Dealing with day to day residents queries. • Dealing with Incidents such as Fire, floods and Trespassing’s • Monitoring cameras and access control. • Keeping track of all the amenities bookings, Releasing and recording packages. • Responding Fire alarms and other emergency alarms in the building. • Conducting foot patrols of the building.

  • Elite nails
    • New Delhi, Delhi, India
    • Nail Artist
      • Nov 2020 - Mar 2021

      • Demonstrated respect, friendliness and willingness to help wherever needed. • Introduced signature services, including acrylics and gel tips to increase overall sales. • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors. • Provided excellent service and attention to customers when face-to-face or through phone conversations. • Carried out day-day-day duties accurately and efficiently. • Demonstrated respect, friendliness and willingness to help wherever needed. • Introduced signature services, including acrylics and gel tips to increase overall sales. • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors. • Provided excellent service and attention to customers when face-to-face or through phone conversations. • Carried out day-day-day duties accurately and efficiently.

    • India
    • Food and Beverage Services
    • 1 - 100 Employee
    • Baker
      • Sep 2019 - Sep 2020

      •Prepared and baked a variety of breads and pastries. • Created custom cakes for weddings and other special events • Icing and decorating cakes as per customer requirements • Managed inventory and ordered supplies. Maintained a clean and organized kitchen • Provided excellent customer service •Prepared and baked a variety of breads and pastries. • Created custom cakes for weddings and other special events • Icing and decorating cakes as per customer requirements • Managed inventory and ordered supplies. Maintained a clean and organized kitchen • Provided excellent customer service

Education

  • Seneca College
    Advanced diploma, Business Administration and Management, General
    2023 - 2025
  • SSMS SCHOOL
    High School Diploma, Business/Commerce, General

Community

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