Experience

Trove Tourism Development Advisors

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Tourism Invesment Consultant

  • Jun 2022 - Present

  As Tourism Investment Planning Specialist, I am working with Trove to develop the National Sustainable Tourism Investment Strategy for Cambodia. The strategy provides guidance to the Ministry of Tourism and the Tourism Investment Department on ways to improve the country's tourism investment enabling environment that builds a more resilient, sustainable, and inclusive industry. The Strategy identifies areas of priority, potential and constraint to tourism investment in the country, with recommendations for growing opportunities while removing barriers. Show less



Asian Development Bank (ADB)

• Philippines
• International Trade and Development
• 700 & Above Employee

• Tourism Investment Planning Specialist

  • Jun 2022 - Present

  With Trove Tourism Development Advisors and under the 'Second Greater Mekong Sub-region Tourism Infrastructure for Inclusive Growth Project' the objective of the assignment is to assist the Tourism Investment Department of the Ministry of Tourism to develop the National Tourism Investment Strategy for Cambodia 2023-2035 initially for the Southern Coastal Zone of the 4K provinces as a regional tourism hub, that will form the foundation for the Ministry of Tourism to plan and develop tourism investment on a national scale. Engage and work with the Cambodian Ministry of Tourism, Council for Development of Cambodia, Provincial Investment Sub-committees, industry, stakeholders, and industry associations to develop a National Tourism Investment Strategy for Cambodia 2023-2035. The consultancy will run intermittently until March 2023. Show less



Regional Arts Services Network

• Australia
• Retail Art Supplies
• 1 - 100 Employee

• Creative Business Champion

  • Mar 2021 - Dec 2021

  The Regional Arts Services Network (RASN) is a network of regional arts service providers who work together to determine key arts and cultural priorities for specific regions and deliver on-the-ground arts services in communities across the state. RASN’s free new Creative Business Hub will connect arts industry experts with Queensland artists and arts workers, creating meaningful professional development opportunities that support emerging and established artists to progress and thrive. As a Creative Business Champion in the arts cultural tourism space, I can assist you with product development, research, marketing, distribution and promotion, brand development and strategic planning while helping you to gain practical advice and industry insights, to grow your project or arts business through personalised one-on-one online consultations. This may involve working with you and your great idea to turn it into a product tourists will love, supporting you to develop a powerful yet simple marketing strategy, or understanding what all those statistics really mean anyway. Follow the link to sign up today. Show less



Arts Queensland

• Australia
• Government Administration
• 1 - 100 Employee

• Grant Funding Assessor – various

  • Aug 2020 - 2021

  - Places and Spaces Activation Fund - Regional Arts Development Fund - Places and Spaces Activation Fund - Regional Arts Development Fund



Queensland Art Gallery | Gallery of Modern Art

• Australia
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Senior Project Officer - Cultural Tourism

  • Feb 2020 - Aug 2020



International College of Management Sydney (ICMS)

• Australia
• Higher Education
• 100 - 200 Employee

• Subject Developer: Tourism Technology and Innovation

  • Feb 2020 - Apr 2020



Asian Development Bank (ADB)

• Philippines
• International Trade and Development
• 700 & Above Employee

• Tourism Investment Conference Moderator

  • Sep 2019 - Nov 2019



Cambodia Tourism Federation (CTF)

• Cambodia
• Hospitality
• 1 - 100 Employee

• Executive Director

  • Aug 2018 - Jul 2019

  The Cambodia Tourism Federation (CTF) is the peak industry body representing Cambodia’s $4 billion tourism export sector. As an organisation, our views are informed by the broadest cross-section of the Cambodian tourism industry. CTF represents the collective interest of its members in strengthening the tourism industry of Cambodia working with both private and public sectors. CTF was established to bring the tourism private sector together to address key issues and challenges facing the sector. Our services include B2B opportunities, industry advocacy and development, education, training and business capacity building, and local and national networking events and conferences. Our members include accommodation providers, airlines, transport associations, food and beverage outlets and hospitality workers such as chefs. Show less



The Cairns Institute

• Australia
• Research Services
• 1 - 100 Employee

• Research Assistant

  • Jan 2015 - Jul 2018

  Part-time casual position whilst finishing my PhD thesis. • Co-author, paper: "Developing Soft Skills Exploring the Feasibility of an Australian Well-Being Programme. • Co-author, book chapter: "Education for Sustainability in Tourism: Coaching Tourism Businesses". • Author, unpublished “A Systematic Search of the Phenomenon of Lateral Violence with a focus on the Australian Indigenous Context”. • Literature review on volunteer tourism and service-based learning pedagogy. • Undertaking research-based activities – desktop research, literature reviews, statistical analyses, data mining, ethics applications, funding proposals. Show less



Kowanyama Aboriginal Shire Council

• Australia
• Government Administration
• 1 - 100 Employee

• Consultant - Economic Development

  • Oct 2015 - Dec 2016

  Identification and implementation of economic opportunities for the Kowanyama people. Development of a five-year Strategic Plan for the Kowanyama Land & Sea Office. Grant writing for funding economic development opportunities. Assisting with the implementation of the Kowanyama Land & Sea Office Working on Country (WoC) programme. Identification and implementation of economic opportunities for the Kowanyama people. Development of a five-year Strategic Plan for the Kowanyama Land & Sea Office. Grant writing for funding economic development opportunities. Assisting with the implementation of the Kowanyama Land & Sea Office Working on Country (WoC) programme.



The Global Women's Project

• Australia
• Non-profit Organization Management

• Consultant - Tourism & Business Development

  • Dec 2015 - Aug 2016

  Business feasibility study and innovative business model for gender and tourism development in Stung Treng, Cambodia, in consultation with the Stung Treng Women's Development Centre. Business feasibility study and innovative business model for gender and tourism development in Stung Treng, Cambodia, in consultation with the Stung Treng Women's Development Centre.



ACDI/VOCA

• United States
• International Trade and Development
• 700 & Above Employee

• Consultant - Tourism Specialist

  • May 2015 - Jun 2015

  USAID funded, ACDI/VOCA managed program in Kyrgyzstan - Women’s Leadership in Small and Medium Enterprises (WLSME) Program - designed to promote the growth of women-owned businesses in the Kyrgyz Republic. Provided tailored technical assistance and one-on-one mentoring in the field of marketing and branding to two female entrepreneurs developing marketing plans focused on new product development, market segmentation, distribution, promotion and branding. USAID funded, ACDI/VOCA managed program in Kyrgyzstan - Women’s Leadership in Small and Medium Enterprises (WLSME) Program - designed to promote the growth of women-owned businesses in the Kyrgyz Republic. Provided tailored technical assistance and one-on-one mentoring in the field of marketing and branding to two female entrepreneurs developing marketing plans focused on new product development, market segmentation, distribution, promotion and branding.



Ministry of Tourism, Kingdom of Cambodia

• Government Administration
• 1 - 100 Employee

• Technical Advisor to the Minister for Tourism, Cambodia

  • Feb 2011 - May 2013

  Technical advisor to the Minister for Tourism undertaking policy research to provide timely advice to the Minister and his national advisors on issues affecting the industry and supporting sectors, and identifying opportunities and challenges of the tourism sector for the country. Technical advisor to the Minister for Tourism undertaking policy research to provide timely advice to the Minister and his national advisors on issues affecting the industry and supporting sectors, and identifying opportunities and challenges of the tourism sector for the country.



Asian Development Bank (ADB)

• Philippines
• International Trade and Development
• 700 & Above Employee

• Tourism Marketing and Branding Development Specialist

  • 2011 - 2012

  “Improving Market Access for the Poor in Central Cambodia” project in partnership with the Ministry of Tourism – designed to improve the reputation and production of tourist handicrafts, while improving market access for local, women producers. • Produced a five-year marketing plan for tourist handicrafts. • Developed market-orientated skills training courses for individual enterprises and associations. • Produced a three-year national brand strategy for tourist handicrafts http://ke-cambodianhandicraft.org Show less



World Tourism Organization (UNWTO)

• Spain
• International Trade and Development
• 200 - 300 Employee

• Consultant - Tourism Investment

  • Apr 2011 - Sep 2011

  Project in partnership with the Ministry of Tourism, the Spanish Agency for International Development Cooperation (AECID) and the Netherlands Development Organisation (SNV). • Identification and promotion of tourism investment opportunities for the Mekong Discovery Trail project. • Facilitated a series of tourism investment training workshops for two Provincial Investment Sub-Committees. Project in partnership with the Ministry of Tourism, the Spanish Agency for International Development Cooperation (AECID) and the Netherlands Development Organisation (SNV). • Identification and promotion of tourism investment opportunities for the Mekong Discovery Trail project. • Facilitated a series of tourism investment training workshops for two Provincial Investment Sub-Committees.



SNV

• Netherlands
• Non-profit Organizations
• 700 & Above Employee

• Consultant - Responsible Tourism

  • Dec 2010 - Feb 2011

  Scoping study of the responsible tourism market in Cambodia, incorporating domestic and international tourist, accommodation and tour operator surveys. Scoping study of the responsible tourism market in Cambodia, incorporating domestic and international tourist, accommodation and tour operator surveys.



Shift360.ch

• Cambodia
• Non-profit Organizations
• 1 - 100 Employee

• Business Consultant - National Culinary Academy

  • Sep 2010 - Dec 2010

  Business feasibility study for the establishment and operation of a national culinary school for Cambodia. Business feasibility study for the establishment and operation of a national culinary school for Cambodia.



DAI

• United States
• International Trade and Development
• 700 & Above Employee

• Senior Tourism Lead

  • Nov 2009 - Aug 2010

  USAID-funded, DAI managed project "Cambodia Micro Small Medium Enterprise (MSME) II", designed to improve the performance of MSME firms in selected value chains, while supporting public-private dialogue and strengthening these sectors through targeted technical assistance. • Developed the Tourism Sector Strategy for the project. Lead and mentored a small team to deliver the Strategy’s outputs. Provided strategic guidance and coordination to the Project’s management team on the implementation of the Strategy. • Created opportunities to better integrate and link stakeholders in the ecotourism supply chain. • Working with the Ministry of Tourism initiated the set-up of a public-private national tourism marketing and promotions board. • Provided guidance to two national tourism private sector associations (Cambodia Hotels Association; Cambodian Community Based Ecotourism Network) • Provided advice and guidance to the Project’s Legal Unit team on impacts to the tourism industry on the new national Tourism Law. Show less



UNDP

• United States
• International Affairs
• 700 & Above Employee

• Consultant - Tourist Handicrafts

  • May 2010 - May 2010

  Under the UNDP’s Cambodian Creative Industries Support Programme assessed the potential for handicrafts to provide income support to poor women producers in a province of Cambodia. Under the UNDP’s Cambodian Creative Industries Support Programme assessed the potential for handicrafts to provide income support to poor women producers in a province of Cambodia.



World Tourism Organization (UNWTO)

• Spain
• International Trade and Development
• 200 - 300 Employee

• Tourism Business Consultant

  • Feb 2009 - Oct 2009

  The Mekong Discovery Trail, a jointly administered project with the Ministry of Tourism to develop two provinces as tourist destinations. • Developed and implemented a range of marketing tools: trade shows, familiarisation trips, travel magazine articles, updating the project’s web page. • Developed products and services for the tour operator and FIT market. • Developed plans and strategies for a Mekong Discovery Trail Visitor Centre, Hotel Investment Prospectus. • Implemented a mentoring programme for local hotel, guesthouse and restaurant operators to improve their operations and management practices. Created exchange programme with the Hotel Intercontinental Phnom Penh and small, local guesthouses to help them improve their services. Show less



IFC - International Finance Corporation

• United States
• Financial Services
• 700 & Above Employee

• Tourism Development Advisor

  • Sep 2008 - Nov 2008

  Input into the development and application of IFC’s Tourism Sector Diagnostic Tool, to be rolled out into countries where the organisation has established tourism programmes. Initial testing of the diagnostic tool in Samoa to identify key impediments to growth of the tourism industry. Input into the development and application of IFC’s Tourism Sector Diagnostic Tool, to be rolled out into countries where the organisation has established tourism programmes. Initial testing of the diagnostic tool in Samoa to identify key impediments to growth of the tourism industry.



IFC - International Finance Corporation

• United States
• Financial Services
• 700 & Above Employee

• Tourism Sector Lead

  • 2005 - 2008

  Provided professional level analysis and support to the tourism sector in each country, strengthening suppliers and intermediaries and encouraging opportunities for investors to enter the market through improvement of the business environment. Oversaw small teams in each country: • Assisted in the scoping, planning and delivery of projects in three countries. • Led country-level marketing and promotions, including assistance at major tradeshows (ITB, PATA), destination marketing, and the development of the national tourism brand identities Cambodia – Kingdom of Wonder and Laos – Simply Beautiful. • Led a range of tourism sector scoping studies (aviation, visas, handicrafts, agriculture, visitor management, national marketing and promotions). • Assisted two country-wide tourism value chain assessments of Cambodia and Laos, assessing the economic and development impact of markets, suppliers and investments in the sector. • Created the Stay Another Day sustainable tourism initiative for Cambodia, Vietnam and Lao PDR – designed and rolled-out a successful sustainable tourism initiative in the three countries, with the aim of increasing tourism revenues for local businesses through encouraging visitors to stay longer, and spend money in ways that benefit local communities. Show less



Oxfam Hong Kong

• Hong Kong
• Non-profit Organizations
• 1 - 100 Employee

• Tourism Value Chain Consultant

  • Mar 2007 - Jun 2007

  Oversaw two countrywide tourism value chain assessments in cooperation with the IFC/World Bank. Oversaw two countrywide tourism value chain assessments in cooperation with the IFC/World Bank.



World Wildlife Fund

• United States
• Non-profit Organizations
• 700 & Above Employee

• Ecotourism Consultant

  • Feb 2007 - Apr 2007

  Produced an Ecotourism Feasibility Study and Action Plan for a proposed ecotourism resort in the Srepok Wilderness area, Mondulkiri Protected Forest, north-east Cambodia. Produced an Ecotourism Feasibility Study and Action Plan for a proposed ecotourism resort in the Srepok Wilderness area, Mondulkiri Protected Forest, north-east Cambodia.



IUCN

• Switzerland
• Non-profit Organizations
• 700 & Above Employee

• International Ecotourism Consultant

  • Nov 2005 - Jan 2006

  Joint UNDP-IUCN-MRC five-year programme of the four governments of the Lower Mekong Basin (Cambodia, Lao PDR, Thailand, Viet Nam) to strengthen the capacity of organisations and people to develop sustainable livelihoods and manage wetland biodiversity resources wisely. Led a small team to undertake an ecotourism feasibility study to identify the potential of the Stung Treng Ramsar Wetland as an ecotourism destination for the country. Joint UNDP-IUCN-MRC five-year programme of the four governments of the Lower Mekong Basin (Cambodia, Lao PDR, Thailand, Viet Nam) to strengthen the capacity of organisations and people to develop sustainable livelihoods and manage wetland biodiversity resources wisely. Led a small team to undertake an ecotourism feasibility study to identify the potential of the Stung Treng Ramsar Wetland as an ecotourism destination for the country.



Ministry of Foreign Affairs of Denmark

• Denmark
• International Affairs
• 700 & Above Employee

• Tourism and Environment Specialist

  • Oct 2004 - Aug 2005

  The Danish Government’s ‘Environmental Management of the Coastal Zone’ project in conjunction with the Cambodian Ministry of Environment. Undertook two consultancies to assess ecotourism as a potential livelihood for communities living in two protected areas in Cambodia.

• Regional Ecotourism Advisor

  • Apr 2004 - Jun 2005

  Working with the Danish Government’s ‘Kbal Chhay Watershed Management’ project in conjunction with the Cambodian Minister of Agriculture, Forestry and Fisheries, advised the project‘s management team and relevant government partner agencies related to the development and management of tourism in the watershed.



BirdLife International

• United Kingdom
• Environmental Services
• 200 - 300 Employee

• Ecotourism Consultant

  • Feb 2005 - Mar 2005

  Feasibility study of an internationally Important Bird Area (IBA) in south-east Cambodia, identifying potential ecotourism development opportunities for communities living in the IBA, conducting an analysis of markets, products, infrastructure and stakeholders. Feasibility study of an internationally Important Bird Area (IBA) in south-east Cambodia, identifying potential ecotourism development opportunities for communities living in the IBA, conducting an analysis of markets, products, infrastructure and stakeholders.



Conservation International

• United States
• Non-profit Organizations
• 700 & Above Employee

• Lead Ecotourism Consultant

  • Mar 2004 - Apr 2004

  Managed a small team undertaking an ecotourism assessment of the Central Cardamoms Protected Forest, examining the potential for ecotourism as a sustainable economic alternative for local communities living in the protected forest. Managed a small team undertaking an ecotourism assessment of the Central Cardamoms Protected Forest, examining the potential for ecotourism as a sustainable economic alternative for local communities living in the protected forest.



Australian Department of Foreign Affairs and Trade

• Australia
• Government Administration
• 700 & Above Employee

• Tourism Program Advisor

  • Sep 2002 - Aug 2003

  Tourism Master Programme at the national government university Royal University of Phnom Penh, Cambodia, overseeing the implementation, management and monitoring of a tripartite pilot Master degree in Tourism Development in collaboration with the University of Technology, Sydney and the University of Bologna, Italy. Tourism Master Programme at the national government university Royal University of Phnom Penh, Cambodia, overseeing the implementation, management and monitoring of a tripartite pilot Master degree in Tourism Development in collaboration with the University of Technology, Sydney and the University of Bologna, Italy.



Australian Department of Foreign Affairs and Trade

• Australia
• Government Administration
• 700 & Above Employee

• Lecturer

  • May 1999 - Apr 2001

  Undertook two teaching positions at the Rajabaht University of Phuket and Phuket Vocational College Undertook two teaching positions at the Rajabaht University of Phuket and Phuket Vocational College



James Cook University

• Australia
• Higher Education
• 700 & Above Employee

• Research Officer

  • 1998 - 1999

  Conducted tourism research projects for two Cooperative Research Centres (CRC) - Reef and Sustainable Tourism. Conducted tourism research projects for two Cooperative Research Centres (CRC) - Reef and Sustainable Tourism.