Diana Smirnova

Ambassador at Venture Café Warsaw Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
Warsaw, Mazowieckie, Poland, PL
Languages
  • Russian Native or bilingual proficiency
  • Belarusian Native or bilingual proficiency
  • Ukrainian Native or bilingual proficiency
  • English Full professional proficiency
  • Polish Full professional proficiency
  • German Limited working proficiency
  • Czech Limited working proficiency

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Bio

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Vrashali Nirmala Chandrasekar (She/Her)

I wanted to call out Diana for being an amazing partner to collaborate with! I’m the brief period that I worked with Diana, where our team was struggling with the performance, Diana’s strategic thinking, operational rigour and most importantly her

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Experience

    • Poland
    • Education Administration Programs
    • 1 - 100 Employee
    • Ambassador
      • Sep 2023 - Present

    • Poland
    • Advertising Services
    • 200 - 300 Employee
    • Team Lead (GCS Onboarding Kickstart+ Program: Sales Team), supporting Google
      • Jul 2023 - Present

      - Managing the sales team based on the supporting advertisers and advertising agencies with Google Ads solutions: 13 people, CEE markets (including CZ/SK and RO)- Individual work: time-management, planning, problem solving, quality assessment- Team work: encouraging and motivating team members, creating pleasant and productive atmosphere, using diverse team-building techniques- Day-to-day operational management - Strong analytical thinking- Developed soft skills- 1:1s, feedback sessions with team members- Training, coaching and advising to teammates, preparing to the internal recruitments for higher positions- Helping team members to develop their personal and professional skills - Recruiting new people to the team- Monitoring team performance, KPIs- Reporting and presenting to Google management - Cooperating with HR, Event management, Training department, Analytics, Management support, Quality auditors Show less

    • Team Lead (GCS Next Program: Sales Team), supporting Google
      • Apr 2022 - Jun 2023

      - Managing the sales team based on the supporting advertisers and advertising agencies with Google Ads solutions: 7-13 people, CEE & EEM markets (including PL, CZ/SK, RO and MENA)- Individual work: time-management, planning, problem solving, quality assessment- Team work: encouraging and motivating team members, creating pleasant and productive atmosphere, using diverse team-building techniques- Day-to-day operational management - Strong analytical thinking- Developed soft skills- 1:1s, feedback sessions with team members- Training, coaching and advising to teammates, preparing to the internal recruitments for higher positions- Helping team members to develop their personal and professional skills - Recruiting new people to the team- Monitoring team performance, KPIs- Reporting and presenting to Google management - Cooperating with HR, Event management, Training department, Analytics, Management support, Quality auditors Show less

    • Team Lead (DSA Program: Pre-sales Team), supporting Google
      • Oct 2021 - Mar 2022

      - Managing the pre-sales team based on the first contact with the Google Ads clients: 13 people, CEE & EEM markets (including PL, TR, MENA, RU and UA)- Individual work: time-management, planning, problem solving, quality assessment- Team work: encouraging and motivating team members, creating pleasant and productive atmosphere, using diverse team-building techniques- Day-to-day operational management - Strong analytical thinking- Developed soft skills- 1:1s, feedback sessions with team members- Training, coaching and advising to teammates, preparing to the internal recruitments for higher positions- Helping team members to develop their personal and professional skills - Recruiting new people to the team- Monitoring team performance, KPIs- Reporting and presenting to Google management - Cooperating with HR, Event management, Training department, Analytics, Management support, Quality auditors Show less

    • Google Ads Account Strategist
      • Apr 2021 - Sep 2021

      - Long-lasting relationships with the Google Ads customers: RU market- Outbound calls- Orientation on KPIs- Strong selling skills, needs assessment and objections handling - Deep Google Ads product knowledge: building and optimizing the campaigns - Analyzing clients business goals, providing with effective strategies and implementing Google Ads solutions- Data processing: working with Google Account Tools, Google Ads Platform, Google Analytics, Connect Sales- Individual work: time-management and pipeline management, planning and organizing workflow Show less

    • Google Ads Customer Service Specialist
      • Jan 2019 - Mar 2021

      - First contact with the Google Ads customers: UA & RU markets- Outbound and inbound calls- Orientation on KPIs- Data processing: working with Google Account Tools, Google Ads Platform, Google Analytics, SalesForce, Qualify- Individual work: time-management and pipeline management, planning and organizing workflow - Sharing experience with newbies

    • Ukraine
    • Education Management
    • 1 - 100 Employee
    • Children Mentor
      • Jul 2018 - Aug 2018

      - Taking care of children under the age of 5-13 years - Teaching the basics of business and entrepreneurship - Coaching - Organizing the charity events - Managing the projects / start-ups - Taking care of children under the age of 5-13 years - Teaching the basics of business and entrepreneurship - Coaching - Organizing the charity events - Managing the projects / start-ups

    • Ukraine
    • Education Management
    • 1 - 100 Employee
    • Children Mentor
      • Jul 2017 - Aug 2017

      - Taking care of children under the age of 5-13 years - Teaching the basics of business and entrepreneurship - Coaching - Organizing the charity events - Managing the projects / start-ups - Taking care of children under the age of 5-13 years - Teaching the basics of business and entrepreneurship - Coaching - Organizing the charity events - Managing the projects / start-ups

Education

  • Collegium Civitas
    Bachelor's degree, Sociology: PR, Marketing and New Media
    2016 - 2021

Community

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