Aileen Lawson

Office Manager at Pacific Standard Environmental, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Anaheim, California, United States, US
Languages
  • English Native or bilingual proficiency

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5.0

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John "Brian" Wamsley

Aileen and I worked together on an extremely difficult and challenging project. The environment was politically charged and there were many conflicting personalities involved. Aileen excelled and helped to keep me up to date and informed on the progress and tasks that were constantly changing. Aileen did an amazing job navigating all the interpersonal and resource obstacles that presented between the contractors and vendors we had to monitor and work with on a daily basis. Her ability to obtain and document difficult information and communicate it was invaluable during this project. Aileen was instrumental at coordinating multiple resources and demands that allowed the project to be opened in phases. This helped mitigate expenses and allowed the customers to see benefits as soon as they were ready. I know that without Aileen’s support and help and her ability to work as a valued team member the project would not have been as successful as it was. She was an invaluable asset and I would welcome the opportunity to work with her if we have future projects that intersect.

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Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Office Manager
      • Jan 2023 - Present

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Facilities Project Manager
      • Mar 2019 - Jul 2022

      • Created department procedures, timelines, and budgets. • Managed 10 building projects and 9 improvement projects ranging from $5,000 to $750,000.• Spearheaded design of centers including floor plan creation, paint, wall decorations, flooring, and furnishings. • Negotiate contracts with external vendors to reach profitable agreements.• Supplied issue progress updates regarding costs and timelines to C-Suite.• Anticipate, recognize, and identify key project issues and establish objects and priorities to determine solutions.• Managed facility maintenance across 10+ commercial locations.• Launched project management and facility maintenance systems for increased efficiency and record-keeping. Show less

    • Corporate Administrator
      • Feb 2013 - Mar 2019

      • Provide executive-level administrative support to the CEO and Executive staff with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.• Assisted COO with projects for building construction, openings, and marketing events.• Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities of Administrative Assistants and Clinic Managers across 10 locations.• Plan and coordinate meetings, conferences, events, and luncheons.• Led travel arrangements and coordination for management team including flights, transportation, dinners, and events.• Implemented policies, procedures, and systems for increased company efficiency.• Procured goods for all locations including supplies, furniture, marketing goods, and equipment.• Arrange and manage service set up and contracts company wide.• Record keeping and administration of operation meetings. Show less

    • Clinic Administrative Assistant
      • Nov 2012 - Feb 2013

      • Provided superior administrative support to clinic management.• Assisted with managing clinic operations and office staff, including recruitment and development of practice.• Managed client reception and client services coordination.• Created and maintained therapist-patient daily schedule.• Coordinated marketing events.• Assist in new patient intake process.• Maintained and recorded inventory and expenses of Clinic.• Receive and process payments for therapy.• Provided new hire orientations and facilitated training.• Answered incoming calls and inquiries. Show less

    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Accounts Representative
      • Aug 2010 - Nov 2012

      • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges. • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts. • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues. • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges. • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts. • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.

    • Office Administrator
      • May 2008 - Jul 2010

      • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance. • Supported CEO and COO with effective correspondence management, document coordination and customer relations. • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications. • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records. • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels. Show less

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