Student

Administrative Executive

• Aug 2013 - Aug 2014

• Prepared quotations, delivery orders, purchase orders, invoices, payment vouchers and other administrative documents. • Organized and maintained file records, distributed mail, letters and cheques • Handled customers’ inquiries through phone calls and e-mails • Monitored project expenses and company expenses • Sourced for products and suppliers • Ensured sufficient office supplies, stationeries • Monitored company’s bank account • Advertised for new staff recruitment on websites and newspapers Show less

Part Time Sales Advisor

• Aug 2012 - Apr 2013

• Demonstrated products and their benefits • Handled cash, NETs & Credit cards collections and transactions • Handled frontline customer enquiries and phone call queries • Enrolled membership for customers • Monitored stock availability • Demonstrated products and their benefits • Handled cash, NETs & Credit cards collections and transactions • Handled frontline customer enquiries and phone call queries • Enrolled membership for customers • Monitored stock availability

Guest Service Agent Trainee

• Mar 2012 - Aug 2012

• Attended arriving guests • Coordinated with housekeeping, concierge and F&B department to fulfill guest requests • Resolved guest complaints in a timely manner • Escorted VIP guests to pre-assigned rooms • Attended arriving guests • Coordinated with housekeeping, concierge and F&B department to fulfill guest requests • Resolved guest complaints in a timely manner • Escorted VIP guests to pre-assigned rooms