Sofia Fortney
Operations Manager at State Beauty Supply- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
State Beauty Supply
-
Cosmetics
-
100 - 200 Employee
-
Operations Manager
-
Jan 2022 - Present
North Alabama Manage logistics operations, store ordering, invoicing, receiving for multiple locations throughout North Alabama Assist in training for retail store employees and warehouse employees
-
-
Retail Manager
-
May 2019 - Oct 2022
Huntsville, Alabama, United States
-
-
-
Cosmetics
-
Canada
-
Cosmetics
-
1 - 100 Employee
-
Freelance Makeup Artist
-
Feb 2014 - Present
North Alabama • Responsible for applying makeup and prosthetics to aesthetically enhance celebrities, performers, individuals, entertainers, or for special events such as weddings or dates. Work independently or with a team. May also style hair. • Apply makeup to clients using a color palette and different tools such as mascara, sponges, eyebrow shapers, lip liners, brushes, and applicators. • Work with clients to create various looks. • Work on theatrical productions, movie sets, photography… Show more • Responsible for applying makeup and prosthetics to aesthetically enhance celebrities, performers, individuals, entertainers, or for special events such as weddings or dates. Work independently or with a team. May also style hair. • Apply makeup to clients using a color palette and different tools such as mascara, sponges, eyebrow shapers, lip liners, brushes, and applicators. • Work with clients to create various looks. • Work on theatrical productions, movie sets, photography shoots, backstage at concerts, or on television shows. • Apply makeup for big events including weddings, funerals, holidays, and outings. • Style hair according to makeup. • Apply touch-ups as necessary. Show less
-
-
-
PNC
-
Travel Arrangements
-
1 - 100 Employee
-
Universal Branch Specialist
-
Jan 2019 - May 2019
Huntsville, Alabama, United States
-
-
-
Regions Bank
-
United States
-
Banking
-
700 & Above Employee
-
Financial Relationship Consultant
-
Aug 2017 - May 2019
• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions. • Provide a consistent optimal customer experience, including handling customer's transactional needs ensuring customers bank when, where and how they want.
-
-
Branch Service Leader
-
Jan 2016 - Aug 2017
Huntsville, Alabama Area • Oversees all teller related tasks, serves as liaison between branch and Regional Operations Manager • Disseminates information on procedural and operational changes/updates to branch staff. • Works with corporate support departments to ensure procedural consistency, adherence to internal controls and compliance with regulatory requirements.
-
-
Teller
-
Jun 2014 - Jan 2016
Huntsville, Alabama Area • While running an inside or drive-through teller window, provide paying and receiving transaction services to customers with accuracy, professionalism and a high level of service. • Answer basic customer inquiries regarding products while complying with disclosure requirements, regulations and consumer privacy policies. • Identify customer's potential product and service needs and support delivery of appropriate bank services by referring clients to the platform team for further… Show more • While running an inside or drive-through teller window, provide paying and receiving transaction services to customers with accuracy, professionalism and a high level of service. • Answer basic customer inquiries regarding products while complying with disclosure requirements, regulations and consumer privacy policies. • Identify customer's potential product and service needs and support delivery of appropriate bank services by referring clients to the platform team for further consultation.
-
-
-
Gigi's Cupcakes Franchise
-
Food and Beverage Services
-
100 - 200 Employee
-
Shift Leader & Head Decorator
-
Jan 2010 - Jan 2014
Madison, Alabama • Strategically scheduled team members to maintain optimal staffing levels at all times. • Implemented new working processes that delivered continued improvements. • Assigned daily tasks to employees and monitored activity and task completion. • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. • Responsible for ordering and checking in food / product orders • Responsible for running point of sale system… Show more • Strategically scheduled team members to maintain optimal staffing levels at all times. • Implemented new working processes that delivered continued improvements. • Assigned daily tasks to employees and monitored activity and task completion. • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. • Responsible for ordering and checking in food / product orders • Responsible for running point of sale system and keeping money balanced. • Responsible for taking and filling online and phone in orders from customers and meeting order deadlines. Show less
-
-
Education
-
Hazel Green High School
Advanced Academic Diploma with Honors -
John C Calhoun State Community College
Associate of Arts - AA, Graphic Design