Martha Diaz
Service Arrangements Representative I at Forest Lawn Memorial Parks and Mortuaries- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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Forest Lawn Memorial Parks and Mortuaries
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United States
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Individual and Family Services
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300 - 400 Employee
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Service Arrangements Representative I
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Nov 2020 - Present
- Meeting with families and visitors to effectively answer questions or resolve problems. - Assisting with processing and filing Death Certificates, Internment/Cremation Permits, obituaries and memorial tributes. - Collecting information and creating client family files. - Coordinating paperwork, answering telephones, filing, and data entry. - Collaborating with other functional departments to ensure guest needs are met and resolved. - Covering Reception Desk and Information Booth when needed. Show less
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BrightView Landscapes
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United States
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Facilities Services
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700 & Above Employee
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Administrative Specialist
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Jan 2020 - Mar 2020
-Support in administrative functions to maintain a fast paced, highly collaborative environment -Organizing and maintaining, alpha and/or numeric filing, of confidential and proprietary documents -General administrative support to Sales personnel including general clerical duties (i.e. copying, fax, organize) -Work closely with Business Developer to ensure all objectives are accomplished and deadlines are met -Support in administrative functions to maintain a fast paced, highly collaborative environment -Organizing and maintaining, alpha and/or numeric filing, of confidential and proprietary documents -General administrative support to Sales personnel including general clerical duties (i.e. copying, fax, organize) -Work closely with Business Developer to ensure all objectives are accomplished and deadlines are met
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Instant Imprints
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United States
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Retail
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1 - 100 Employee
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Administrative and Marketing Assistant
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Mar 2018 - Sep 2019
-Organized and prepared customized marketing collateral for franchise support and development -Tracked, collated and maintained inventory of marketing materials -Updated and maintained various information databases such as FranNet and ImageNet -Direct support to the Marketing Manager -Heavily inputted data into various budget spreadsheets regarding marketing funds -Set up social media accounts for Franchisees such as LinkedIn, Twitter, Facebook, Constant Contact and Google+/Google My Business -Handled the company’s online presence – regularly updated the company’s website and various social media accounts -Content production through photography and video creation including shooting, filming, and editing post-production processes. Show less
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UC San Diego Intercollegiate Athletics Department
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San Diego, CA
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Administrative Assistant
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Jan 2016 - Mar 2018
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Education
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University of California San Diego
Bachelor of Arts - BA, Communication and Media Studies