Experience

Marriott Hotel San Mateo

• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Dec 2022 - Present



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Destination Sales Executive @ San Francisco Airport Marriott Waterfront

  • Jun 2015 - Dec 2020

  * Site Closure Efficiency 76.8%* Highest closing percentage year end for Western Region based Destination Sales Executives (DSE)* Manage Sales Funnel with total potential rolling revenue of $15 million* Represented the hotel at over 17 tradeshows and industry events annually* Responsible for conducting all of the site tours for the hotel * Sole On-Property Sales Representative* Worked collaboratively with Regional Sales Office team, leaders and Area Sales to pull through business* Assisted the Sales Office with pull through to achieve 109% of their sales goal in 2018* Frequently sought out to train and mentor new DSEs in the market Show less

• Regional Sales Manager @ Western Mountain Pacific Sales Office

  • Jul 2009 - Jun 2015

  * Accountable for all aspects of Group sales for the new Western Mountain Pacific Regional Sales Office as part of the Sales Transformation Team* Represented 11 hotels and 4 brands in the San Francisco Downtown and Bay Area* Captured Group and Catering business from a variety of sources; direct customer inquiries, electronic leads, area sales and repeat clients – exceeded 2012 revenue goal by 227% * Proven ability to gain confidence of top customers – Sales Office Account Rep for Chevron & Cisco * Member of Sales Leadership Project Pilot * Take Care Wellness Champion * Marriott President’s Circle 2010 and 2011 and Chairman’s Circle 2012* Summer Internship Mentor Show less

• Senior Sales Manager @ San Francisco Marriott Union Square

  • 2007 - Jul 2009

  * Responsible for soliciting new accounts and maintaining existing clients in the non-corporate, government and tour and travel markets* Directly involved in the promotion and booking of non-branded Hotel 480 during the conversion to the San Francisco Marriott Union Square* Share Shifted opportunities away from our competitors resulting in exceeding budgeted in ADR by $20 in 2008 and $33 in 2009 during a $40 million dollar hotel renovation* Hotel 480 Ambassador to the Regional Sales Office* Completed training of new sales tools and computer conversion from Daylight to SFA and NGS Show less



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Senior Sales Manager @ Crowne Plaza Union Square

  • 2006 - 2007

  * Non-Corporate Group sales focused on government, education, non-profit and entertainment markets* Achieved annual sales goal of $1 million* Consistently exceeded sales goal quarterly by 140%-150%

• Senior Sales Manager @ San Francisco Bay Hotel Collection

  • 1998 - 2006

  * Non-Corporate Group sales for five hotels* Achieved annual sales goal ranging from $1.2-$2.3 million* Consistently exceeded sales goal quarterly by 105%-175%* Achieved monthly sales activity goals: 80 prospecting calls, 20 outside sales calls, 8 entertainment calls, 8 site inspections* Partnered with National Sales Teams on business development, sales calls and tradeshows representing our collection of hotels* Attended local networking functions and tradeshows to promote hotel collection Show less

• Sales and Service Manager @ Holiday Inn Select Union Square Bristol Hotels

  • 1996 - 1998

  * Created new position and department within the hotel* Primary liaison between the client and central sales department* Represented hotel in contract review, interpretation and fulfillment of terms* Provided convention services to all in house sales groups* Managed/communicated all client requirements to staff* Planned and executed group meeting and events

• Group Sales Manager @ Holiday Inn Union Square Bass Hotels

  • 1993 - 1996

  * Total Account Management for Association, Corporate, Incentive and Non-Corporate group markets* Exceeded annual goal of $1.3 million* Built and maintained relationships in the market* Attended local/national trade shows to promote hotel* Maintained existing accounts as well as solicitation of new business* Networked at local business and social events* Represented Holiday Inn Worldwide at tradeshows

• Senior Catering Sales Manager @ Holiday Inn Union Square Bass Hotels

  • 1991 - 1993

  * Captured $500,000 of new catering business* Booked 50% of Catering budget per year* Negotiated contracts to ensure maximum profitability* Prospected new business by telemarketing and outside calls* Provided convention services for in-house sales groups* Planned/executed special events* Managed/communicated all client requirements to hotel staff* Training and installation of Delphi computer program* Maintained office and guest relations during complete hotel renovation* Acting Director of Catering for a period of four months Show less

• Catering Sales Manager, Outside Sales @ Holiday Inn Hotels

  • 1989 - 1991

  * Responsible for uncovering new catering business and leads* Telemarketing and outside sales calls focusing on catering meetings and events* Prospected only new business in the local market* Achieved great success in new catering business* Promoted to in-house Catering Sales Manager after 16 months