Experience

• • Leading relations with key accounts consisting of 200+ large retail chains, distributors and wholesalers across EMEA • Optimising after-sales processes working cross-functionally to ensure orderly management and processing of 200+ orders, returns and after sale touch points on a monthly basis. This led to significant improvement in revenue management. • Led a price optimisation exercise to help standardise our pricing and discount strategy across EMEA. This brought consistency to our sales team's pricing strategy and improved the efficiency of our reporting processes. • Leading the drive to improve order fulfilment by working closely with operations to continuously streamline our supply chain. Show less



• • Responsible for all marketing campaigns at the hotel to increase sales of F&B outlets as well as driving increased occupancy rates (maybe an example or figures) • Built relations with lifestyle journalists and opinion formers without agency support in order to raise the hotel’s profile • Responsible for all hotel social media channels including the launch of its Instagram profile to increase online presence (5k+ followers) and engage directly with customers • Led the launch of the hotel’s first Arabic website including content development Show less



• Worked on recruiting candidates, background checks (education and employment) and new employees’ files