Assistant Director

• Oct 2021 - Present

Patient Relations Representative

• Jul 2019 - May 2021

Checking Patients in for their appointments, Checking patients out and scheduling appointments Verifying insurance: going over benefits and explaining them to the patients Processing Sliding Fee Scales: discounted rates to be seen with out insurance Collect copay, post payments on balances Take detailed messages from patients and relay them to Nurse's and Providers Make calls to remind patients of appointments, balances, insurance copays Providing great customer service with all patients Show less

Clinical Lead/Medical Assistant/Receptionist

• Jan 2017 - May 2019

• Triaged patients, urinalysis, HCG test, strep and flu tests, glucose machine, piccolo machine, mono test • Phlebotomy, injections, Tb skin test, wound care, breathing treatments, • DOT and Non-DOT drug screens, rapid 5 and rapid 11 drug screens • Titmus eye exams, audio hearing test • Relay lab results to patients, call medications in to pharmacy • Fit testing, eye exams, EKG • Preformed x-rays • Assist in procedures, physicals, and pelvic exams • Operate and perform maintenance on the autoclave machine • Checked patients in and out, verified insurances, collected copays • Run end of day reports, balanced drawer end of shift • Answered phones, triaged calls • Ordered office supplies front/back • Scheduled appointments Show less

Receptionist

• Oct 2013 - Feb 2014

• Checked patients in and out while obtaining co pays, verifying insurance cards, and patient documents • Faxed and scanned documents into computer • Scheduled patient appointments and procedures • Organized and distributed mail • Balanced drawer at the end of each shift • Checked patients in and out while obtaining co pays, verifying insurance cards, and patient documents • Faxed and scanned documents into computer • Scheduled patient appointments and procedures • Organized and distributed mail • Balanced drawer at the end of each shift

Medical Assistant

• Dec 2012 - May 2013

• Checking patients in and out, verifying insurance cards, new patient paper work, making new charts, scheduling appointments, confirming appointments, call in medications, EMR system, screen calls, referrals • Pediatric and adult injections • Preformed ear irrigations, urinalysis, vitals • Insurance authorizations for radiology, medications, specialist • Observed and assisted doctors in procedures • Call patients with results, order X-rays, Ct and MRI scans • Checking patients in and out, verifying insurance cards, new patient paper work, making new charts, scheduling appointments, confirming appointments, call in medications, EMR system, screen calls, referrals • Pediatric and adult injections • Preformed ear irrigations, urinalysis, vitals • Insurance authorizations for radiology, medications, specialist • Observed and assisted doctors in procedures • Call patients with results, order X-rays, Ct and MRI scans

Medical Assistant

• May 2009 - Sep 2011

• Responsible for rooming patients and recording vitals • Pediatric and adult injections • Preformed EKG’s, ear irrigations, eye exams, hearing exams, PFT, HCG, strep cultures, urinalysis • Responsible for filing, pulling charts and calling in prescriptions • Observed and assisted doctors in procedures such as mole removals, pap smears, cyst removals, endometrial biopsy, vasectomies • Checking patients in and out and scheduling appointments • Able to order and get lab and radiology results Show less

Medical Assistant

• Feb 2009 - May 2011

• Checked patients in and out, collected copays, made appointments, preformed insurance authorizations • Obtain patients vitals, preformed eye exams, HCG, strep cultures, urinalysis, assisting with procedures • Set up referrals for patients • Administered pediatric immunizations, and adult injections • Set up sterile trays • Faxed and scanned in documents • Checked patients in and out, collected copays, made appointments, preformed insurance authorizations • Obtain patients vitals, preformed eye exams, HCG, strep cultures, urinalysis, assisting with procedures • Set up referrals for patients • Administered pediatric immunizations, and adult injections • Set up sterile trays • Faxed and scanned in documents