Sophie Ricker

Administrator at Halls Chophouse
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
  • French (Basic) -
Skills

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Bio

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Credentials

  • American Red Cross Waterfront Lifeguard
    American Red Cross

Experience

  • Halls Chophouse
    • 100 - 200 Employee
    • Administrator
      • Jan 2023 - Present

      Halls Chophouse in Nashville is the newest of the 5 fine dining restaurants in SC and TN operated by Halls Management Group. -Responsible for Private Events lead generation and contract management -Trained customer-facing staff on phones, protocols, and customer experience requirements Halls Chophouse in Nashville is the newest of the 5 fine dining restaurants in SC and TN operated by Halls Management Group. -Responsible for Private Events lead generation and contract management -Trained customer-facing staff on phones, protocols, and customer experience requirements

  • Atlantic Kiwi Group
    • Pawleys Island, South Carolina, United States
    • Director Of Development
      • Dec 2020 - Present

      AKG is an NC & SC based restaurant group. It was awarded the first licensee/franchise location for Parlor Doughnuts. We were tasked with helping develop the blueprint for national brand expansion. -Achieved first-year revenue of nearly $2 million -Sourced, negotiated, and oversaw delivery & installation of $175,000 of FF&E -Hired, trained & managed an incredible team of 35 PT & FT employees ("Sophie's Kids") -Trimmed first-year expenses by $130k through staffing adjustments and improved ordering practices -Implemented and trained: POS, Payroll, CRM, and Scheduling software -Created outstanding customer experience resulting in avg tips of $7 per hour per employee -Developed and implemented operational changes that have been adopted systemwide -Interview prospective franchisees for Parlor Doughnuts HQ, resulting in 4 new locations since Oct. 2021 -Consulted with new franchises during their start-up phase Show less

  • LaserPerformance LLC
    • United States
    • Sporting Goods
    • 1 - 100 Employee
    • U.S. Marketing Manager / Global Digital Marketing Manager
      • Jul 2019 - Apr 2021

      LaserPerformance is a leading global manufacturer of racing and recreational sailboats. -Approved all digital content for legal compliance and brand consistency -Composed and distributed press releases, brand announcements, product launches, and collaborations -Designed and approved trade show marketing, branding, and show execution plans -Managed design and content of LP’s global website -Managed and maintained content of all company social media accounts -Managed CRM for B2C and B2B customers and vendors Show less

Education

  • Tulane University
    Bachelor’s Degree, Communication and Media Studies
    2015 - 2019
  • University of Auckland
    Bachelor’s Degree, Film/Cinema/Video Studies, Advertising
    2014 - 2014
  • The Taft School
    High School
    2012 - 2014
  • The Bishop Strachan School
    2011 - 2012
  • Park Tudor School
    2010 - 2010

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