Mags Fullen

Head of Mortgages and Business Banking at Banking & Payments Federation Ireland
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Dublin City, County Dublin, Ireland, IE

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Qualified Financial Advisor
    Institute of banking
    Jun, 2001
    - Nov, 2024

Experience

  • Banking & Payments Federation Ireland
    • Ireland
    • Banking
    • 1 - 100 Employee
    • Head of Mortgages and Business Banking
      • Aug 2022 - Present

  • Department of Finance Ireland
    • Ireland
    • Government Administration
    • 100 - 200 Employee
    • AO
      • Nov 2021 - Aug 2022

  • FInancial Services and Pensions Ombudsman
    • Executive Officer
      • Mar 2020 - Nov 2021

  • AIB
    • Ireland
    • Banking
    • 700 & Above Employee
    • Business Change Manager
      • Jan 2014 - Dec 2019

      Project manager on Retail Excellence Program incorporating key change initiatives including Voice of the customer, Mystery Shops, & Customer Engagement Training across 200 Retail outlets within ROITraining lead rolling out Microsoft Dynamics CRM Platform to Homes Advisors across the retail network both on Ipad and Desktop. Working closely wtih our external training vendor to ensure effective training leading to high adoption of the new platformProject Manager for Business Readiness for deployment of nCino Platform

    • Project Manger
      • Sep 2011 - Dec 2013

      Managed key high budget transformational projects for retail banking. Including centralisation of many process' dealing with key stakeholders across the organisation including IT, Compliance and Products

    • Retail Manager
      • Feb 2008 - Sep 2011

      Retail manager in a large retail branch, resposbile for a team of 15 and delivery of all product targets specialising in Homes and SME. Responsible for ensure the customer experience delivered to our customers was of a highest standard while ensuring all compliance and regulation requirements were adhered to.

    • Retail Operations
      • May 1987 - Feb 2008

      Various roles within Retail Banking: HR, Operations, Relationship Manager

Education

  • Kingstown College
    Diploma in leadership and Executive Coaching, Coaching
    2020 - 2020
  • University College Dublin
    Certificate in Banking in a Digital Age & Customer Experience, Finance
    2017 - 2018
  • National College of Ireland
    Diploma in Management & Employee Relations Honours
    2003 - 2005
  • University College Dublin
    Bachelor of Financial Services, Finance and Financial Management Services
    1994 - 1996
  • Holy Faith Glasnevin
    Leaving cert
    1981 - 1986
  • Institute of Project Management
    Diploma in Project Management, Project Management
    2022 - 2022

Community

You need to have a working account to view this content. Click here to join now