Amy Kershner
Home Health Aide at Supportive Homecare Options- Claim this Profile
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Topline Score
Bio
Credentials
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Notary
State of WisconsinMar, 2006- Oct, 2024
Experience
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Supportive Homecare Options
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Home Health Aide
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Aug 2012 - Present
•Assist Member with mobility throughout the home •Cooking •Cleaning •Range of motion • Assist client with personal hygiene •Running errands •Cash Handling •Assist Member with mobility throughout the home •Cooking •Cleaning •Range of motion • Assist client with personal hygiene •Running errands •Cash Handling
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First Student
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United States
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School and Employee Bus Services
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700 & Above Employee
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School Bus Driver
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Dec 2002 - Aug 2022
• CDL, Air brakes, Passenger endorsements • Safely operate transit bus in strict compliance with Laid Law policies directives and procedures • Follow Wisconsin and Federal traffic laws and regulations • Supervise child passengers • Perform vehicle inspections before, during and after scheduled work assignments. This includes internal and external areas of the bus including report of all defects on proper forms • CDL, Air brakes, Passenger endorsements • Safely operate transit bus in strict compliance with Laid Law policies directives and procedures • Follow Wisconsin and Federal traffic laws and regulations • Supervise child passengers • Perform vehicle inspections before, during and after scheduled work assignments. This includes internal and external areas of the bus including report of all defects on proper forms
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CNAC Financial
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Financial Services
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1 - 100 Employee
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Assistant Branch Finance Manager
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Jul 2018 - May 2019
• Conduct (V & V) verifications and validations for underwriting. • Perform recorded closings manually in addition to utilization of a program called secure close.• Sale customers on the benefits of our program to rebuild credit and reason to purchase from us. • Perform customer interviews, enter customer data, and process new purchases through into a loan system called discover and designate an account manager to the file.
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Account Manager
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Jun 2016 - Jul 2018
• Responsible for servicing and maintaining over a million dollar portfolio (Manage 300-400 Accounts) • Accountable for insuring customer goals of establishing or re-establishing credit are met through timely payments and achieving established delinquency, charge-off and total collection goals? • Able to display competency in being able to successfully contact and communicate with each caller using a standard call matrix. • Able to seek both short and long term account resolution with customers by educating them of the importance of rebuilding their credit. • Utilize the Company's software, phone system, understand policies and procedures, and overall company operations. • Regularly and consistently achieve daily, weekly, and monthly goals • Reviews customer vehicle insurance records and update when needed • Evaluates problem accounts and prepares action plan to bring accounts current • Skip Trace delinquent customers • Diffuse the irate customer situation by utilizing strong listening skills Show less
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City of Waukesha
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United States
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Government Administration
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100 - 200 Employee
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Third Shift Parking Enforcement Agent
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Apr 2014 - Nov 2014
• Appear in court at hearings regarding contested traffic citations. • Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers. • Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed. • Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately. • Maintain assigned equipment and supplies such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones. • Write warnings and citations for illegally parked vehicles. • Respond to and make radio dispatch calls regarding parking violations and complaints. • Maintain close communications with dispatching personnel, using two-way radios or cell phones. • Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles. • Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded. • Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted. • Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations. • Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance. • Perform simple vehicle maintenance procedures such as fueling and report mechanical problems to supervisors. Show less
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A.K.Signing
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Wisconsin
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Certified Notary Signing Agent
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Mar 2006 - Mar 2011
Bonded and insured; Completed background screening; Knowledgeable of loan documents; Flag all signature areas for borrower; Verification of borrower’s identity and procurement of signatures; Sign documents stamp and notarize; Make collection calls, work with lenders; Filing and billing; Record keeping; Print loan documents; Travel to borrower’s homes or work places for real estate loan closings. Bonded and insured; Completed background screening; Knowledgeable of loan documents; Flag all signature areas for borrower; Verification of borrower’s identity and procurement of signatures; Sign documents stamp and notarize; Make collection calls, work with lenders; Filing and billing; Record keeping; Print loan documents; Travel to borrower’s homes or work places for real estate loan closings.
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Collection Specialist 2
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Feb 2008 - Feb 2011
Collection Specialist II · Working in loss prevention to assist customers with the default of their loans either by retention or liquidations · Conduct De-escalations and call control · Work in specialized campaigns and High Risk Portfolio · Take payments, generate statements, review late charges, and different payment methods · New loan information, escrow information, PMI and MIP information, special loan information · Work with Bankruptcy, Foreclosure ,and Loss Mitigation · Assist on the floor when needed by management · Special projects- Obtain, enter, and distribute team statistics daily Collection Specialist I · Completed a collections training program · Knowledge of company products, services, policies, procedures, collections systems and how to apply this knowledge when communicating with delinquent customers · Have understanding of state and federal regulations governing collection practices · Ability to interpret and document information from various sources within the company's computer systems · Can use auto-dial system to initiate customer contact and determine reason for delinquency · Evaluate customers' financial situations and negotiates terms of repayment to bring account current · Early and late stage collections Show less
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Education
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2009 - 2009
Colorado Technical University
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities
Community
