Supply Management Specialist, Admin

• Aug 2021 - Present

Customer Service Representative

• Feb 2018 - Mar 2020

Assist customers with a daily rental process; Resolve any customer issues promptly and professionally.Interact with the team on a daily basis placing 80+ customers into their rental car.Inform the customer of charges for service and collect the deposit or payments.Independently operate satellite branch location daily.Drop off and pick up customers for rentals, as well as examine the car's condition.Resolve overdue car rentals with customers in a professional manner.Facilitate and maintain service schedule, maintenance of customer rental histories, car availability, and ensure the security of the cars when they are not in use.Maintain positive relationships with the company's existing accounts while building a relationship with new businesses.

Guest Service Ambassador

• Mar 2017 - Oct 2017

Greet guest and answer questions regarding the tour.Scan guest tickets, direct guest to the appropriate departure dock.Keep the dock area clean.Will often use my spanish speaking ability to communicate with passengers who speaks Spanish. Greet guest and answer questions regarding the tour.Scan guest tickets, direct guest to the appropriate departure dock.Keep the dock area clean.Will often use my spanish speaking ability to communicate with passengers who speaks Spanish.

Front Desk

• Jul 2015 - Apr 2017

Print or scan administration documentsDelivered financial statement, criminal backgrounds, International Student Documents to the student service building. Answer incoming calls to the department Manage inventory of printers inks and boxes of office paper Filed and sorted accounts of transactionsSupervised students that took exams Print or scan administration documentsDelivered financial statement, criminal backgrounds, International Student Documents to the student service building. Answer incoming calls to the department Manage inventory of printers inks and boxes of office paper Filed and sorted accounts of transactionsSupervised students that took exams

Cashier

• Dec 2014 - Jul 2015

Assist customers with purchases. Process all cash, debit, and credit card purchases quickly and efficiently. Conduct inventory and stock items onto shelves. Assist customers with purchases. Process all cash, debit, and credit card purchases quickly and efficiently. Conduct inventory and stock items onto shelves.

Banquet Set up

• Dec 2014 - Apr 2015

Provided customer service by assisting guests and helping set up equipment as needed such as microphone, projectors, and other items needed for events.Assisted other servers with set-up and clean-up as needed.Organized and set-up space for 7-8 banquets per shift (Typical number of attendees at banquets ranged from 25-300). Provided customer service by assisting guests and helping set up equipment as needed such as microphone, projectors, and other items needed for events.Assisted other servers with set-up and clean-up as needed.Organized and set-up space for 7-8 banquets per shift (Typical number of attendees at banquets ranged from 25-300).

Kitchen Staff

• May 2014 - Nov 2014

Maintained the storage area and ensured cleanliness of eating area. Assisted customers as needed. Prepared salads for lunch and dinner. Maintained the storage area and ensured cleanliness of eating area. Assisted customers as needed. Prepared salads for lunch and dinner.