Sónia Coelho
Account Manager at Opensoft- Claim this Profile
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Portuguese إجادة اللغة الأم أو إجادة تامة
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English مستوى إجادة على المستوى المهني
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Spanish مستوى معرفة أساسي
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Bio
Experience
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Opensoft
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Portugal
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IT Services and IT Consulting
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1 - 100 Employee
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Account Manager
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يوليو 2014 - - الحالي
• Participate in the preparation of the company's annual business plan, including the definition of KPIs• Present the company to existing, new and potential customers• Execute, coordinate and analyze marketing campaigns (PPC, mailing)• Evaluate customer feedback and satisfaction• Meet time deadlines for accounts• Identify new sales opportunities within existing accounts• Identify trends and develop new business opportunities• Manage and solve conflicts with clients • Participate in the preparation of the company's annual business plan, including the definition of KPIs• Present the company to existing, new and potential customers• Execute, coordinate and analyze marketing campaigns (PPC, mailing)• Evaluate customer feedback and satisfaction• Meet time deadlines for accounts• Identify new sales opportunities within existing accounts• Identify trends and develop new business opportunities• Manage and solve conflicts with clients
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Product Marketing Manager
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ديسمبر 2011 - يونيو 2017
Management of all aspects of the product and its customers, including:• Market and competition analysis; • Build the product's business plan;• Pricing, distribution and client support strategy;• Present the product to existing, new and potential customers and partners• Inbound and outbound communication to raise product awareness• Manage customers, partner and supplier relationships• Business development strategy;• Supervise the work of design and product development teams• Set and ensure timely product releases, according to principles of usability and user experience;• Provide market insight and business requirements
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Opensoft
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Portugal
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IT Services and IT Consulting
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1 - 100 Employee
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Product Manager
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مارس 2009 - ديسمبر 2011
• Provide market insight and business requirements• Build the product's business plan and roadmap• Control product development teams• Set and ensure timely product releases• Develop marketing campaigns to raise product awareness• Manage pricing, distribution and client support strategy
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Marketing Assistant
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يوليو 2007 - فبراير 2009
Work at company brand awareness through traditional channels and social media• Copywriting (presentations, case studies, videos and website contents)• Plan, prepare and manage the company's participation in events• Plan, manage and control the elaboration/production merchandising and other communication materials (stands, roll-ups, brochures, ads)• Evaluate the costumers satisfaction
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Reckitt
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United Kingdom
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Manufacturing
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700 & Above Employee
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Key Account Manager Assistant Modern Channel
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أغسطس 2006 - يونيو 2007
Main interface with Commercial Team, working on a wide portfolio of modern distribution channel, such as Auchan, Carrefour & Sonae, including:• Sales Plan Development per customer• P&L responsibility• Trade investment• Customer negotiation: annual supplier contracts, promotional and new product launch plans.• Development of activities for in store, according to the global strategies of the category for the 4 P's.
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Marketing Trainee
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يونيو 2006 - أغسطس 2006
Trainee program, focusing on Trade Marketing projects for several house cleansing brands• Assistant to Brand Managers• Nielsen Nitro market analysis• Packaging development• Consumer promotions development and management• Brand re-launch program
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Education
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Nova School of Business and Economics
Master, Marketing Research; International Finance; Economics, Strategic Marketing -
Nova School of Business and Economics
Licenciatura em Gestão, Organizational Behavior, Human Resources, Strategy, Marketing, Finance