Experience

Self Employed

• United States
• Advertising Services
• 700 & Above Employee

• Founder of BahriaTown Lhr Ladies Group

  • Jan 2016 - Present

  Digital Marketing and Advertising Digital Marketing and Advertising



BECO TRAVELS PVT LTD

• Lahore, Pakistan

• EXECUTIVE ASSISTANT

  • Oct 2016 - Jan 2017

  Practice effective, excellent communication with management, customers and support staff. Provide fanatical and technical support, Provide general support to prospective customers. Develop and deliver strategies that help drive our clients business. Ensure high rate of renewal across customer base - Proactively assesses, clarifies, and validates customer needs on an ongoing basis Identify opportunities to upsell additional users and services. Manage existing accounts and maintain relationships with decision makers at the executive and management levels. Strong technical aptitude, passion and commitment for customer success. Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Show less



BLUEGATE PROPERTIES LIMITED

• United Kingdom
• 1 - 100 Employee

• Manager Administrative Services

  • Jan 2011 - Feb 2015

  Supervise clerical and administrative personnel. Recommend changes to policies or procedures to improve operations, such as changing what supplies the organization keeps and improving how the organization handles records Plan budgets for contracts, equipment, and supplies. Monitor the facility to ensure that it remains safe, secure, and well maintained. Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems. Ensure that facilities meet environmental, health, and security standards and comply with government regulations. Show less



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• GOLD MEMBER SERVICES EXPERT

  • Mar 2003 - Jul 2010

  A service detail oriented professional who takes pride in performance A must strike to promote innovation Handled REVENUE BOOKINGS / REWARD BOOKINGS/ RESERVATIONS with maximum efficiency Total Management Rest Assured in Handling Customer Business and Communications Efficiently worked on 100% Customer Retention Handling Revenue / Skywards Bookings Total Handling Customer Complaints Working regularly with Cris ( Customer Profile ) / Mars (Emirates booking system) / Queues clearing / Clearing outstation queues, / Skysurfer enrolments / Retros crediting / Rapid Checks Handled RETRO CALLS / RETRO EMAILS / OUTSTATION EMAILS / handling queues / crediting retro in Cris Packages sent to different outstations. Show less



JUNAID TRADING LLC

• Ajman, United Arab Emirates

• Secretary cum Accounts Assistant

  • Feb 2002 - Apr 2002

  Legal correspondence ,-Fax ,Email Communication and letter typing Prepared quotations, price list and handled and recorded petty cash in Comrade Accounting System Legal correspondence ,-Fax ,Email Communication and letter typing Prepared quotations, price list and handled and recorded petty cash in Comrade Accounting System



BNP Paribas

• France
• Banking
• 700 & Above Employee

• Letter of Credit Assistant

  • Mar 2001 - Oct 2001

  Worked on export L / C Administration , -L / C Advising ,Vouchers Preparation and SWIFT Handled Customer Complaints ,Documents Administration Payments Worked on export L / C Administration , -L / C Advising ,Vouchers Preparation and SWIFT Handled Customer Complaints ,Documents Administration Payments



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Admin Assistant

  • Sep 2000 - Mar 2001

  Documents (Scrutinization of Documents, Legalization of Documents, Maintaining Records , Preparing Report) Admin Assistance Documents (Scrutinization of Documents, Legalization of Documents, Maintaining Records , Preparing Report) Admin Assistance



ELITE TRAVEL AGENCY

• Lahore,Pakistan

• ACCOUNTS ASSISTANT

  • Mar 1997 - Nov 1998

  -BANK RECONCILATION STATEMENT -PETTY CASH -ACCOUNTS -BANK RECONCILATION STATEMENT -PETTY CASH -ACCOUNTS