Experience

PRAL, FBR

• Pakistan
• IT Services and IT Consulting
• 500 - 600 Employee

• • Jan 2023 - Present

  I.T Services and I.T Consulting Services

• • Jun 2005 - Jan 2023

  •MS Windows Servers, Workstations installation & configuration•+16 years experiences in a network environment of big size organization have multiple servers and more than 200 workstation.•Performed installation of Workstations(s).•Supported end users in problems with using desktop applications.•Resolved application queries and incidents. •Performed software support such as software updates, configurations, software rebuilds and client installation. •Performed desktop application installation and configuration.•Performed installation, configuration and trouble shooting printers. •Troubleshoot problems with LAN, DSL, and ISDN. •Troubleshooting problems with TCP/IP and Configuring IP Addresses on workstations.•Performed routine system management tasks, operating system upgrades etc. •Provide on demand user support.( Desktop Support)Has the good command on MS ISA Server.•Good knowledge of LAN/WAN, DSL,TCP/IP.• Configuration and Troubleshooting of Router for the Network Connectivity.• Prevention, detection and solution of network problems.• Connectivity to the server at branch offices through VPN Software.• Creating and maintaining user accounts and appropriate access to resources.• Troubleshoot and resolve different issues relating to Application/Hardware/Network.• Solve Internet Connectivity related Issues.• Providing technical support regarding routing issues.• Keeping Records in Computer and in File.• Training to Staff of Using Software.• Printer Troubleshooting.• Antivirus Installation and Updation.• Manage User Accounts in Domain Controller.• Manage ISA Server for Internet Connectivity.• Antivirus Server Updation.• Manage ISA Server Policies for the Users.• Operating System Installation by OS CD or by Norton Ghost Software.• Assign connectivity users to servers through Router.• Installation of other required software’s by user. Show less