Member- Global LLM Advisory Group

• Jun 2019 - Present

Sr. Managing Director – Information Governance & Privacy Practice, Western US & Greater Texas Region

• Jul 2017 - Present

Sought after to turn around stumbling regional privacy consulting practice afflicted with low morale. Direct 50 employees with focus on identifying and mitigating privacy risks and implementing sound controls. Completed numerous CCPA and GDPR assessments for major worldwide organizations. Built and mentored a privacy leadership team in the West and Greater Texas area that transformed a siloed practice into a cohesive unit, catalyzing $6M in direct sales annually with an additional $3M in sales contribution. Realized 66% female leadership and 60% female staff by restructuring the leadership team to include women, minorities, and LGBTQ employees, driving diversity and inclusion (D&I) which surpassed all other regions nationally. Discovered lucrative client engagement opportunities with ways to integrate privacy controls into M365, SAP, Salesforce, and Workday enterprise technology deployments. Drove efficiencies with WireWheel, Alteryx, and Tableau by incorporating privacy automation software.

Director – Privacy, Cybersecurity, and Information Assurance Practice

• Feb 2012 - Jul 2017

Created, built, and managed the U.S. privacy practice for the prestigious international financial services company. Produced comprehensive governance programs in addition to managing major client projects throughout the United States. Oversaw a nine-member team, generating $4M - $7M each year. Integrated privacy and security into emerging technology and business models. Led remediation efforts, rebuilding trust and brand reputations. Expanded the business and captured new accounts by cultivating crucial relationships with the C-suite, successfully constructing the U.S. practice from the ground up. Acted as a trusted advisor to the senior executive for a premier business and financial market news service that had suffered a major public incident by providing guidance on mitigation activities and creating policies and procedures to prevent future incidents from occurring.

Commercial Privacy Manager – Service Division

• Jun 2010 - Feb 2012

Directed information governance activities for all enterprise customer data with focus on compliance with privacy laws and regulations, the highest privacy risk division at Microsoft. Oversaw the investigation and remediation of one of the largest privacy incidents in Microsoft history. Negotiated privacy and security contract terms with enterprise customers. Created Microsoft’s first computer-based training designed specifically for engineers, delivering training and awareness campaigns to 13,000+ employees across 87 countries. Assisted in implementing EU model clauses, attaining ISO 27001 certification. Achieved the Great People, Great Performance (GPGP) award in October 2011 for work done on breach management.

Global Head of Privacy – Information Risk Management

• 2009 - 2010

Spearheaded activities to ensure all global operations, products, and services were compliant with privacy and information security laws. Advised senior management on security risks and alerted executives to possible impacts of proposed privacy regulations. Engaged regulators on privacy issues by identifying high-risk vendors. Led and inspired 30+ global privacy champions to peak performance levels. Influenced bank’s IT infrastructure by providing sound privacy guidance. Improved tracking of risks and incidents by developing a dashboard that provided real-time status updates, resulting in close to 0% of incidents being closed late. Won the Privacy Innovation Award given by the International Association of Privacy Professionals (IAPP).

Global Privacy Counsel – Legal & Compliance, Group Privacy Team

• 2007 - 2009

Appointed by Barclays Group Privacy Director to manage intragroup incidents and provide privacy legal advice to all retail, commercial investment, and emerging market groups. Optimized collaboration, cooperation, confidence, preparedness, and coordination of team members and contractors. Revamped the brand’s reputation after prior adverse regulatory actions, managing major inter-jurisdictional breaches, and creating TH!NK PRIVACY materials. Delivered to the UK data protection regulator at no charge.

Founder

• 2003 - 2007

Founded a trial and appellate practice focused on IP and child custody litigation in Massachusetts and Connecticut. Represented defendants in federal court and in negotiations with the RIAA. Tried dozens of custody cases. Reported case Care and Protection of Lillian, 445 Mass. 333 (2005). Founded a trial and appellate practice focused on IP and child custody litigation in Massachusetts and Connecticut. Represented defendants in federal court and in negotiations with the RIAA. Tried dozens of custody cases. Reported case Care and Protection of Lillian, 445 Mass. 333 (2005).

Judicial Law Clerk

• 2002 - 2003

Conducted legal research and drafted judicial opinions for trial judges Conducted legal research and drafted judicial opinions for trial judges

Special Investigator

• 1995 - 1999

Conducted high-profile investigations into professionals accused of child abuse and neglect, deaths of children in state custody, child prostitution and pornography, and other situations involving special circumstances. Testified in dozens of evidentiary hearings and qualified as an expert on child abuse and neglect. Create the first risk assessment for children receiving Department services. Received letters of commendation from the governor and from multiple Department commissioners. Conducted high-profile investigations into professionals accused of child abuse and neglect, deaths of children in state custody, child prostitution and pornography, and other situations involving special circumstances. Testified in dozens of evidentiary hearings and qualified as an expert on child abuse and neglect. Create the first risk assessment for children receiving Department services. Received letters of commendation from the governor and from multiple Department commissioners.

Emergency Medical Technician

• 1990 - 1995

Responded to 911 calls to provide treatment to patients with medical and trauma. Responded to 911 calls to provide treatment to patients with medical and trauma.