Kimberly Santos

Sales Assistant at Silver Buffalo, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • English -

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Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Sales Assistant
      • Mar 2021 - Present

    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Wholesale Assistant & E-commerce Specialist
      • Mar 2019 - Oct 2020

      - Provide sales analysis and input into further product development to Production, Sales Manager and Executive Sales team - Process and invoice wholesale account PO utilizing AMT ERP system - Work with design and production team on creating new products as well as fulfilling custom wholesale orders - Liaison between logistics, finance, product development & sales ensuring clear communication when working on projects and orders - Provide customer service assistance on order discrepancies and inquiries via phone and email for B2B and B2C orders - Process and track shipping for required B2B PO and backorders using UPS shipping station - Utilize AMT ERP system and collaborate with logistics to ensure product data and inventory accuracy for B2B and B2C webstores - Oversee and manage e-commerce team; own streamlining order process as well as achieving sales growth of 40% for Ponyflo brand - Collaborate with management where required to address inquiries regarding web store activities including product promotions, website management and sales performance - Setup product listings ensuring concise product descriptions, accurate inventory levels and quality product photos - Create and design B2B customer email campaigns including all copy in order to increase revenue growth and customer loyalty - Analyze retail and consumer trends in the industry, specifically for relevant categories, to help shape product assortment and identify new opportunities Show less

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Full-Time Sales Associate
      • Sep 2018 - Mar 2019

      - Navigated a high-volume retail environment easily by handling inventory both on the floor and in the stockroom in an orderly manner - Familiarized self with and practiced proper store procedures daily ensuring a pleasant experience for both co-workers and customers - Effectively displayed professional and personable customer service skills resulting in many positive experiences with guests - Displayed excellent teamwork skills by working with a large team of co-workers in going above and beyond to complete daily tasks - Successfully tracked and processed online orders by working as efficiently as possible to ensure all customer packages arrived in a timely and orderly manner Show less

  • Love Locked
    • Jersey City, NJ
    • Social Media Marketing Intern
      • Sep 2017 - May 2018

      Initiated a comprehensive IMC plan designed during a marketing communications course and focused on the curation of detailed social media strategies for a local fine jewelry store. - Produced new content for use on Instagram and Facebook by leading product photography and graphic design projects - Created and designed all email campaigns including all copy and product photography - Assisted in set up and design of Love Locked online store via the Shopify platform - Analyze similar stores in the area to better understand the marketing needs and opportunities of the Love Locked brand Show less

  • Vanna Youngstein
    • Greater New York City Area
    • Wardrobe Assistant
      • Mar 2016 - May 2016

      Two days working on set with Petra F. Collins for Carly Rae Jepsen's "Boy Problems" music video shoot. Three days working on set for Fetty Wap's "Wake Up" music video shoot. - Ensured garments arrived to set promptly and in an orderly manner by reaching showrooms on time and personally handling all pieces - Responsible for safety and upkeep of delicate garments and accessories on the set resulting in thorough supervision over the course of the shoot - Demonstrated outstanding professionalism while working with talent ensuring their satisfaction and comfortability - Exercised efficient multi-tasking skills due to the high stress and fast-paced environment on set including balancing responsibilities given separately by head stylist and production staff Show less

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Fashion Design and Production Intern
      • Sep 2015 - Dec 2015

      - Responsible for the layout and design of brand style catalogs due to a working knowledge of Adobe Suite programs, Microsoft Excel and natural creative skills - Ensured inventory was up to date by tracking sample pieces lent to clients using the FashionSoft program - Exercised capable organization abilities by maintaining showroom and samples ensuring a presentable environment for visiting clients - Maintained a clear line of communication between production and home office by working one-on-one with in-house designers to accomplish tasks revolving around the curation and production of new styles Show less

    • Sales Associate
      • Jun 2014 - Jan 2015

      - Maintained positive relationships with a variety of clients through positive shopping experiences and communication - Navigated a high-end retail environment successfully by providing top-notch customer service and displaying exemplary professionalism - Oversaw the organization of shop floor and ensured an orderly set up for closing or opening teams - Maintained positive relationships with a variety of clients through positive shopping experiences and communication - Navigated a high-end retail environment successfully by providing top-notch customer service and displaying exemplary professionalism - Oversaw the organization of shop floor and ensured an orderly set up for closing or opening teams

  • The Sour Mash Blog
    • Greater New York City Area
    • Founder
      • Jul 2009 - Sep 2012

      - Planned and conducted various live music events at independent DIY music venues within the New York and New Jersey area - Utilized Wordpress platform to create and maintain a dynamic blog focused on independent musicians and events based in the New York City area - Curated new content on a weekly basis including music news and reviews, live event recaps, photography, and interviews for release on Wordpress blog and various social media platforms - Designed and oversaw the use of eye-catching creative branding including promotional graphics and logos for the blog and events all created through Adobe Photoshop and Illustrator - Developed and managed social media channels including Facebook, Instagram, and Twitter - Maintained positive relationships between artists and related press resulting in the expansion of artists involved with the blog and various live events - Successfully coordinated and led a team of individuals through various projects including weekly blog posts and the creation of an online magazine PROJECTS - The “Sour Mash” online magazine was a major project undertaken by myself and a team of several individuals working under my management. The project can be viewed here: issuu.com/sourmashzine/docs/sourmashzineissue01 Show less

    • Apparel & Fashion
    • 700 & Above Employee
    • Sales Associate
      • Oct 2010 - Aug 2011

      - Communicated information between store and HQ in a professional and timely manner - Guided staff in improving selling skills and product knowledge - Effectively kept track of and organized large amounts of stock - Handled and maintained relationships between a variety of regular clients - Communicated information between store and HQ in a professional and timely manner - Guided staff in improving selling skills and product knowledge - Effectively kept track of and organized large amounts of stock - Handled and maintained relationships between a variety of regular clients

Education

  • New Jersey City University
    Bachelor of Science (B.S.), Marketing
    2013 - 2018

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