Kimberly Vander
Nielsen Program Manager at United Service Source Inc- Claim this Profile
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Spanish (conversational) -
Topline Score
Bio
Greg Palm
I had the privelege of working with Kimberly on a very difficult project. Even though the customer kept giving us lemons, Kimberly had the talents to make delicious lemonade and consistently turn the negatives into positive accomplishments and keep the project moving forward. Kimberly's methodical and positive approach to tackling tasks while traveling often was the difference between success and failure. Kimberly is a pleasure to work with and is a true professional. I am hopeful that we will have opportunities to work together again in the future!
Andrea Lyn
Kimberly is an excellent co-worker, her skills and management are beyond exceptional, in addition to that her negotiation skills and results are priceless.
Greg Palm
I had the privelege of working with Kimberly on a very difficult project. Even though the customer kept giving us lemons, Kimberly had the talents to make delicious lemonade and consistently turn the negatives into positive accomplishments and keep the project moving forward. Kimberly's methodical and positive approach to tackling tasks while traveling often was the difference between success and failure. Kimberly is a pleasure to work with and is a true professional. I am hopeful that we will have opportunities to work together again in the future!
Andrea Lyn
Kimberly is an excellent co-worker, her skills and management are beyond exceptional, in addition to that her negotiation skills and results are priceless.
Greg Palm
I had the privelege of working with Kimberly on a very difficult project. Even though the customer kept giving us lemons, Kimberly had the talents to make delicious lemonade and consistently turn the negatives into positive accomplishments and keep the project moving forward. Kimberly's methodical and positive approach to tackling tasks while traveling often was the difference between success and failure. Kimberly is a pleasure to work with and is a true professional. I am hopeful that we will have opportunities to work together again in the future!
Andrea Lyn
Kimberly is an excellent co-worker, her skills and management are beyond exceptional, in addition to that her negotiation skills and results are priceless.
Greg Palm
I had the privelege of working with Kimberly on a very difficult project. Even though the customer kept giving us lemons, Kimberly had the talents to make delicious lemonade and consistently turn the negatives into positive accomplishments and keep the project moving forward. Kimberly's methodical and positive approach to tackling tasks while traveling often was the difference between success and failure. Kimberly is a pleasure to work with and is a true professional. I am hopeful that we will have opportunities to work together again in the future!
Andrea Lyn
Kimberly is an excellent co-worker, her skills and management are beyond exceptional, in addition to that her negotiation skills and results are priceless.
Credentials
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Nielsen Audience Measurement
Nielsen
Experience
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United Service Source Inc
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United States
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Telecommunications
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1 - 100 Employee
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Nielsen Program Manager
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May 2013 - Dec 2013
• Hired and managed 50 reps, 2 trainers and 3 field managers in 3 DMA’s and time zones to recruit pre-selected addresses to participate in TV Market Research by taking demographic data from the households and installing the newest ‘code reader’ device onto each of their televisions. • Created all processes and procedures for trainers, field managers and reps • Developed and managed timeline for team to follow and ensured deadlines were met • Condensed Nielsen’s existing training… Show more • Hired and managed 50 reps, 2 trainers and 3 field managers in 3 DMA’s and time zones to recruit pre-selected addresses to participate in TV Market Research by taking demographic data from the households and installing the newest ‘code reader’ device onto each of their televisions. • Created all processes and procedures for trainers, field managers and reps • Developed and managed timeline for team to follow and ensured deadlines were met • Condensed Nielsen’s existing training process from 3 weeks to 5 days • All 3 DMA installs ran parallel in install #’s with Nielsen’s in-house markets at a fraction of their budget • Handled all logistics for 6 separate training events and occasional movement of reps to different cities • Approved all hours, mileage and manually figured bonuses • Managed ongoing attrition and disciplinary measures • Reviewed expense reports and invoiced Nielsen separately for training and installation costs • Conducted regular rep performance meetings via Skype • Led weekly conference calls with Nielsen and USSI executives. Addressed issues on either side • Implemented numerous ongoing updates from Nielsen to code reader procedures, software and training • Met weekly with field managers and Nielsen sample managers to stay in line with goals and processes • Held weekly conference calls with reps in each market to keep abreast of field related issues and to keep team motivated • Emailed personalized, detailed performance updates daily to each market and handled all rep questions and issues • Traveled to each DMA to ride along with reps and participate in the recruiting and installation process Show less • Hired and managed 50 reps, 2 trainers and 3 field managers in 3 DMA’s and time zones to recruit pre-selected addresses to participate in TV Market Research by taking demographic data from the households and installing the newest ‘code reader’ device onto each of their televisions. • Created all processes and procedures for trainers, field managers and reps • Developed and managed timeline for team to follow and ensured deadlines were met • Condensed Nielsen’s existing training… Show more • Hired and managed 50 reps, 2 trainers and 3 field managers in 3 DMA’s and time zones to recruit pre-selected addresses to participate in TV Market Research by taking demographic data from the households and installing the newest ‘code reader’ device onto each of their televisions. • Created all processes and procedures for trainers, field managers and reps • Developed and managed timeline for team to follow and ensured deadlines were met • Condensed Nielsen’s existing training process from 3 weeks to 5 days • All 3 DMA installs ran parallel in install #’s with Nielsen’s in-house markets at a fraction of their budget • Handled all logistics for 6 separate training events and occasional movement of reps to different cities • Approved all hours, mileage and manually figured bonuses • Managed ongoing attrition and disciplinary measures • Reviewed expense reports and invoiced Nielsen separately for training and installation costs • Conducted regular rep performance meetings via Skype • Led weekly conference calls with Nielsen and USSI executives. Addressed issues on either side • Implemented numerous ongoing updates from Nielsen to code reader procedures, software and training • Met weekly with field managers and Nielsen sample managers to stay in line with goals and processes • Held weekly conference calls with reps in each market to keep abreast of field related issues and to keep team motivated • Emailed personalized, detailed performance updates daily to each market and handled all rep questions and issues • Traveled to each DMA to ride along with reps and participate in the recruiting and installation process Show less
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Conexion Wireless
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United States
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Telecommunications
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Marketing Manager
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Sep 2011 - Apr 2013
• Promoted to Marketing Manager at Conexion Wireless (same owner as previous company, Ringleader Advertising Agency) • Took company from start-up to 14,000 customers in a period of 7 months • Monitored trends, developed competitive pricing strategies, determined demand, identified opportunities • Evaluated customer and product research, market conditions and competitor data. • Developed and implemented marketing plans to meet organizational objectives • Directed the design of… Show more • Promoted to Marketing Manager at Conexion Wireless (same owner as previous company, Ringleader Advertising Agency) • Took company from start-up to 14,000 customers in a period of 7 months • Monitored trends, developed competitive pricing strategies, determined demand, identified opportunities • Evaluated customer and product research, market conditions and competitor data. • Developed and implemented marketing plans to meet organizational objectives • Directed the design of all internal and customer-facing material (website, direct mail, TV and radio ads, Google Ad-words, emails, product packaging, business cards etc.) Updated all existing marketing to an entirely new look and feel. • Sourced, negotiated and placed all media • Reported to the Director of Operations as well as company owner, had 3 direct reports. • Volunteered to update items for call center reps - Wrote script, changed quality assurance and workforce measurements. Also designed review plan for reps. Had 4 direct reports during this project. • Accepted position of Operations Management for WePlay Global (same owner as RAA and CW) in addition to this role for a period of 1 year. Show less • Promoted to Marketing Manager at Conexion Wireless (same owner as previous company, Ringleader Advertising Agency) • Took company from start-up to 14,000 customers in a period of 7 months • Monitored trends, developed competitive pricing strategies, determined demand, identified opportunities • Evaluated customer and product research, market conditions and competitor data. • Developed and implemented marketing plans to meet organizational objectives • Directed the design of… Show more • Promoted to Marketing Manager at Conexion Wireless (same owner as previous company, Ringleader Advertising Agency) • Took company from start-up to 14,000 customers in a period of 7 months • Monitored trends, developed competitive pricing strategies, determined demand, identified opportunities • Evaluated customer and product research, market conditions and competitor data. • Developed and implemented marketing plans to meet organizational objectives • Directed the design of all internal and customer-facing material (website, direct mail, TV and radio ads, Google Ad-words, emails, product packaging, business cards etc.) Updated all existing marketing to an entirely new look and feel. • Sourced, negotiated and placed all media • Reported to the Director of Operations as well as company owner, had 3 direct reports. • Volunteered to update items for call center reps - Wrote script, changed quality assurance and workforce measurements. Also designed review plan for reps. Had 4 direct reports during this project. • Accepted position of Operations Management for WePlay Global (same owner as RAA and CW) in addition to this role for a period of 1 year. Show less
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We Play Global
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United States
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Retail
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Operations Manager
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Apr 2012 - Mar 2013
• Accepted Operations Manager position in addition to Marketing Manager position at Conexion Wireless (same owner) • Took over management of struggling company and made profitable within 1 year • Handled business development with 100+ malls and restaurants. Negotiated leases and contracts. • Managed budget, marketing, tax reporting, servicing (including hiring), prize redemption and Quickbooks • Reported directly to company owner, had 5 direct reports and 15 indirect reports… Show more • Accepted Operations Manager position in addition to Marketing Manager position at Conexion Wireless (same owner) • Took over management of struggling company and made profitable within 1 year • Handled business development with 100+ malls and restaurants. Negotiated leases and contracts. • Managed budget, marketing, tax reporting, servicing (including hiring), prize redemption and Quickbooks • Reported directly to company owner, had 5 direct reports and 15 indirect reports (service technicians) • Ongoing profitability analysis, reporting and adjustments Show less • Accepted Operations Manager position in addition to Marketing Manager position at Conexion Wireless (same owner) • Took over management of struggling company and made profitable within 1 year • Handled business development with 100+ malls and restaurants. Negotiated leases and contracts. • Managed budget, marketing, tax reporting, servicing (including hiring), prize redemption and Quickbooks • Reported directly to company owner, had 5 direct reports and 15 indirect reports… Show more • Accepted Operations Manager position in addition to Marketing Manager position at Conexion Wireless (same owner) • Took over management of struggling company and made profitable within 1 year • Handled business development with 100+ malls and restaurants. Negotiated leases and contracts. • Managed budget, marketing, tax reporting, servicing (including hiring), prize redemption and Quickbooks • Reported directly to company owner, had 5 direct reports and 15 indirect reports (service technicians) • Ongoing profitability analysis, reporting and adjustments Show less
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Media Negotiator, Account Manager
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Jan 2010 - Sep 2011
• Met with 15+ national and local clients on a regular basis to plan, propose, place and adjust marketing strategies/measurements based on changing goals and objectives. • Planned national and local client budgets, strategies, ad placement • Wrote radio spots, TV commercials, press releases, ad copy, directed all customer-facing material. • Sourced, negotiated and purchased network, cable, radio, print and outdoor advertising for 20+ markets • Developed relationships with 100+… Show more • Met with 15+ national and local clients on a regular basis to plan, propose, place and adjust marketing strategies/measurements based on changing goals and objectives. • Planned national and local client budgets, strategies, ad placement • Wrote radio spots, TV commercials, press releases, ad copy, directed all customer-facing material. • Sourced, negotiated and purchased network, cable, radio, print and outdoor advertising for 20+ markets • Developed relationships with 100+ reps. Obtained the best rates, ratings, # spots, placement and added value. • Invoiced clients and reviewed invoices from media reps. Collected under-delivery, took credits. • Sent traffic instructions, banners, billboards, radio spots to stations and print ads to various reps. • Created and maintained high level reporting • Strata Media Buying Software, Nielsen TV Ratings, SQAD Cost Intelligence Show less • Met with 15+ national and local clients on a regular basis to plan, propose, place and adjust marketing strategies/measurements based on changing goals and objectives. • Planned national and local client budgets, strategies, ad placement • Wrote radio spots, TV commercials, press releases, ad copy, directed all customer-facing material. • Sourced, negotiated and purchased network, cable, radio, print and outdoor advertising for 20+ markets • Developed relationships with 100+… Show more • Met with 15+ national and local clients on a regular basis to plan, propose, place and adjust marketing strategies/measurements based on changing goals and objectives. • Planned national and local client budgets, strategies, ad placement • Wrote radio spots, TV commercials, press releases, ad copy, directed all customer-facing material. • Sourced, negotiated and purchased network, cable, radio, print and outdoor advertising for 20+ markets • Developed relationships with 100+ reps. Obtained the best rates, ratings, # spots, placement and added value. • Invoiced clients and reviewed invoices from media reps. Collected under-delivery, took credits. • Sent traffic instructions, banners, billboards, radio spots to stations and print ads to various reps. • Created and maintained high level reporting • Strata Media Buying Software, Nielsen TV Ratings, SQAD Cost Intelligence Show less
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Holiday Builders
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United States
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Construction
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100 - 200 Employee
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Corporate Purchasing Specialist
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Jun 2007 - Jul 2009
• Designed efficient work process to reduce normal population of bid data from 2-4 weeks down to 3 days • Traveled and participated in annual pricing negotiations with trades as well as new community set-ups • Sent PO's and handled invoice reconciliation • Entrusted to handle more complicated assignments. Trained and supervised others. • PeopleSoft - ERP System • Received Holiday Builders “You Make a Difference” Award • Designed efficient work process to reduce normal population of bid data from 2-4 weeks down to 3 days • Traveled and participated in annual pricing negotiations with trades as well as new community set-ups • Sent PO's and handled invoice reconciliation • Entrusted to handle more complicated assignments. Trained and supervised others. • PeopleSoft - ERP System • Received Holiday Builders “You Make a Difference” Award
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DRS Technologies
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India
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IT Services and IT Consulting
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Accounts Receivable Specialist
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Jan 2006 - Aug 2006
• Government Defense Contracts and Billing, FAR/DFAR, Sarbanes-Oxley • Handled complex, highly visible government invoices (DCMA, DCAA, DFAS, Alcon, BAE, Lockheed, KPMG) • Invoiced all vouchers, DD250s, manual invoices (WAWF), cost-plus fixed fee, time & material, progress and CER billings, advance payments, milestones, engineering services, deliverables, internal transfers, unbilled, retainage, returns and reworks, depot/spares, advance payments and liquidations. • Handled work… Show more • Government Defense Contracts and Billing, FAR/DFAR, Sarbanes-Oxley • Handled complex, highly visible government invoices (DCMA, DCAA, DFAS, Alcon, BAE, Lockheed, KPMG) • Invoiced all vouchers, DD250s, manual invoices (WAWF), cost-plus fixed fee, time & material, progress and CER billings, advance payments, milestones, engineering services, deliverables, internal transfers, unbilled, retainage, returns and reworks, depot/spares, advance payments and liquidations. • Handled work authorizations, amendments, quality documents, courier information, schedule • Trained and supervised others
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Procurement Specialist
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May 2004 - Jan 2006
• Solely started the bid & proposal department, created processes, trained and supervised others • Sent RFQ’s/RFP’s, evaluated and negotiated bids for thousands of parts • Supplier selection for multi-million $ government proposals, assigned requisitions and PO’s to buyers
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Education
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Grand Valley State University
Bachelor of Arts (B.A.), Advertising and Public Relations
Community
