Sandy Wilkinson, MBA

Executive Director of Financial Aid and Data Compliance at University of the Southwest
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Contact Information
us****@****om
(386) 825-5501
Location
Greater St. Louis

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Matt Wiseman

Sandy was great to work with. She was always there to address any problem that came up with a smile on her face and a "no muss, no fuss" attitude. Sandy is a great addition to any business.

Kim Carson

I loved working with Sandy!! She was a true professional. She was a sales assistant for 10+ account executives as well as assisting me with a variety of duties. She did a fantastic job of juggling all of those responsibilities and prioritizing so everything was completed by deadlines. But the thing I liked best about her was her ability to anticipate and be proactive. She helped streamline systems, reporting and the overall effeciency of the department. She is a must hire for any organization!

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Credentials

  • Autodesk Marketing Certified
    Autodesk
    Sep, 2012
    - Oct, 2024
  • SolidWorks Sales Professional
    SolidWorks
    Jul, 2012
    - Oct, 2024
  • SolidWorks Marketing Professional
    SolidWorks
    Mar, 2011
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Executive Director of Financial Aid and Data Compliance
      • Jul 2021 - Present

      Provides oversight on the office of Financial Aid Services and serve in a leadership capacity with the Provost and VP President of Academic Affairs. Provide leadership, vision, and direction for the individual College Financial Aid Directors. Will direct a comprehensive financial aid operation that includes federal, state, and intuitional aid programs of approximately $12 million annually. Serve on Dean Council as well to ensure communication between departments and colleges.

    • Director of Graduate Admissions & Student Support | College of Business Administration
      • Jun 2016 - Present

      Responsible for working with both the graduate business students and business faculty to ensure outstanding service to the graduate programs. Serving as an “Educational Concierge,” I address/resolve student service issues in the College of Business Administration. Duties include on-boarding of new students – working closely with the Enrollment counselors during the application process to enrollment and advising; processing transcripts including entering credit by experience and transfer credits when applicable; registering students; working with the Dean and faculty regarding course scheduling, rotation, and progressing students through the DBA dissertation phases along with verify degree planning requirements and curriculum updates. Began student support position in June 2016 serving the MBA students in which the program had record enrollment in Fall B-16 and surpassed the record in Spring A-17. Transitioned from MBA to DBA program in 2019, a year after it was accredited and the first cohort began in the Summer of 2018. In addition, I have assisted the Dean in preparing the HLC application for the DBA program, was part of the HLC visit for the program's accreditation, served on HLC committee in which USW went through a review in April 2018, and have served on the Academic Catalog Committee, Technology Committee, and Website Committee. Show less

    • Colleague Implementation Director
      • Nov 2018 - Present

      Conducted meetings with departments within USW and Ellucian (Colleague) as oversight of ensuring project goals were being met and finalized as contact neared conclusion in March of 2020. Continue to be a lead liaison between departments as software updates and enhancements are releases that impact processes across the departments.

    • College of Business | Adjunct Instructor
      • Aug 2016 - Present

      Teach undergrad courses in both online and hybrid format in which courses have a face to face component. Courses include: CSI 1203 Computer Applications, MGT 3123 Ethics, MKT 4103 Public Relations, MGT 4123 Management Info Systems, MGT 4323 Managing Diversity, MGT 4353 Effective Organizational Teams, and MGT 4333 Strategic Planning.

    • Graduate Center Director
      • Apr 2019 - Apr 2021

      Oversee the Graduate Center, which consists of a Graduate Student Account Coordinator and Graduate Student Billing Coordinator. The Graduate Center ensures students have a customer-friendly point of contact to review financial aid and account status. The team proactively works with the Directors and Enrollment Counselors to actively involve the student in their education payment options.

    • Owner
      • Dec 2018 - Present

      Provide consulting services for organizations. Provide consulting services for organizations.

    • United States
    • Public Policy Offices
    • 1 - 100 Employee
    • Executive Assistant
      • Aug 2015 - Jun 2016

      As the Executive Administrative Assistant I am responsible for arranging meetings, maintaining and updating office filing systems, contact databases, master calendar, calendar management, completing expense reports; reviewing, preparing correspondence and travel arrangements, as well as daily accounting functions and other financial needs. As the Executive Administrative Assistant I am responsible for arranging meetings, maintaining and updating office filing systems, contact databases, master calendar, calendar management, completing expense reports; reviewing, preparing correspondence and travel arrangements, as well as daily accounting functions and other financial needs.

    • United States
    • Architecture and Planning
    • 300 - 400 Employee
    • Marketing Coordinator
      • Nov 2012 - Jul 2015

      As Marketing Proposal Coordinator I am responsible for - Preparing proposals, qualifications, packages and presentations for prospective clients. - Editing and organizing the various components of each package to ensure content is comprehensive, competitive and client-specific as well as in accordance with the LS3P branding standards. - Schedule and track production of proposals/qualifications packages to meet deadlines and assist in production efforts. - Assist with public relations efforts, including advertisements, materials for trade shows, mailed announcements, pre-proposal meetings and award submittals. - Coordinate photographer for project photos along with cost sharing invoicing. - Oversee sector websites for Worship and Neal Prince studio. Show less

    • United Arab Emirates
    • Retail
    • 1 - 100 Employee
    • Marketing Manager
      • May 2010 - Oct 2012

      Responsible for developing, establishing, and maintaining marketing strategies and brand identity to meet TPM’s objectives covering 4 divisions in 4 locations. Maintain marketing relationships and criteria of vendors, including annual marketing plans and marketing fund request. Manage marketing budget including monitoring, reviewing and reporting marketing activity to determine ROI. Manage corporate website, intranet, e-mail campaigns and oversee all tradeshow and events. Tradeshow management includes registration, booth design, and team goals. Event management includes preparing topic with team, invitation creation, venue and catering, promotion and execution for event varying attendees of 10-100. Assist with creation of letters, brochures, graphics, press releases, promotional materials. Manage leads and distribute working closely with inside sales on specific campaigns. Show less

    • Inside Sales / Support Dispatch
      • Mar 2009 - May 2010

      Responsible for managing and growing the telemarketing aspect of TPM by setting up new accounts, lead management, and renewing underperforming accounts for three offices (Charlotte, NC, Columbia, SC and Greenville, SC). Creating opportunities and increase awareness of the companies services along with filling events to maximize exposure and increase return on investment (ROI). Manage the Autodesk Technical Support Hotline, which includes managing support contracts and their renewals, logging calls, creating tickets, dispatching calls to Application Engineer, and closing out resolved tickets. Show less

    • Inside Sales Assistant
      • Aug 2006 - Mar 2009

      Assist and support five outside sales representatives in the AEC and Manufacturing divisions; who sell computer aided design software from Autodesk and SolidWorks, large format plotters from HP, Canon and Xerox, small format Canon printing solutions, as well as training and support services. Duties as inside sales include taking incoming calls, assisting walk in customers, quoting and making out bound calls for yearly subscription renewals, prepare quotes, register deals, process orders by creating sales orders and submitting them to purchasing to process, and support the outside reps with other items as necessary. Support purchasing agent by preparing purchase orders, submitting orders to vendors, receiving goods, and billing. Show less

    • United States
    • Telecommunications
    • Sales Assistant
      • Jan 2005 - Aug 2006

      Assist Sales Managers and Account Executives (AE’s) of six radio stations in the Columbia, SC market. Report directly to the Director of Sales and assist with projects as needed. Assist four sales managers, keeping record of the stations’ account claims, pull budget reports, write up orders, distribute order confirmations, field general calls for sale managers, perform market research and prepare packages and proposals. Assisted the AE’s individually prepare branded proposals to present to clients, generate necessary reports to provide information to their clients, create spot scripts, assist at remotes and write up orders as needed. Other responsibilities include covering the receptionist desk by taking incoming calls and transfer to appropriate person / department, assist clients and listeners. Assist sales, promotions, business and programming departments gaining knowledge of the full process. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Support Supervisor
      • May 2003 - Dec 2004

      Provide customer service in areas of sales, billing, and technical support at all levels. Responsible for scheduling, interviewing and hiring process, training, daily work assignments and productivity for technical support staff. As well as ISP technical support to end user via email and telephone at an upper level. Assist other managers to improve support and billing departments. Develop call scripts for new employee’s manual along with putting together company procedures and perform other various duties assigned by company owners. Show less

    • Marketing Assistant
      • Dec 2001 - Dec 2004

      Responsible for marketing the company to prospective customers through brochures, newspapers ads, yellow pages ads, billboards, website, and promotional items. Implementing various marketing strategies under a budget set by the company. Developing and conducting marketing research about services the using the reported information to improve services and focus advertising.

    • Technical Support Specialist
      • Sep 2000 - May 2003

      Provide customer service in areas of sales, billing, and technical support. The staff worked as a team to assist customers in a timely manner. Promoted to shift leader within first year.

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • Intern - Print Ad Designer
      • May 2001 - Sep 2001

      As part of my internship I designed ads for the newspaper. This provided experience in working in conjunction with ad representatives to match their layout. When internship was completed I was asked to stay on for employment. As part of my internship I designed ads for the newspaper. This provided experience in working in conjunction with ad representatives to match their layout. When internship was completed I was asked to stay on for employment.

Education

  • University of the Southwest
    Master of Business Administration - MBA
    2016 - 2017
  • Southern Wesleyan University
    Master of Business Administration - MBA
    2012 - 2013
  • Defiance College
    Bachelor’s Degree
    2000 - 2003
  • University of the Southwest
    Doctor of Business Administration (DBA)

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